The breakfast was exceptional. Food delicious, even the coffee was really good. Katrina was the BEST. Also LOVED THE POOL! Especially in the winter. I had a long drive (from Connecticut) so it was great to work out in the pool. My traveling companions enjoyed the fitness center. The room was beautiful and comfy. Bed was very comfortable. Everything was very clean, smelled fresh and sweet. Everyone very remarkable friendly and helpful.

Outside plowing, snow clearing of the parking area and even the entrance was NOT good. HAZARDOUS!!!!

The location was about five minutes from the downtown core, located off the highway, so it was quiet. The room was spacious, and I loved the double-sized walk-in shower! The breakfast area was big and bright, and the food was great. They have no EV charger, but staff allowed us to use an outlet to charge our car overnight. Staff was incredibly helpful and polite!

The pool was dominated by a bunch of kids who were supervised, but loud and rowdy. As a result, we didn’t get to use the pool, which was a feature we wanted when we booked.

Good location

Didn’t make beds or service room EVERY night. I hate when they use the Covid excuse when it’s clearly a cost saving measure. For $517 they could service room daily not every other day. Breakfast left much to be desired. Front doors were broken and had to go all around the building to load car.

CLEAN, nice decor. Pleasant staff. Beautiful, peaceful view of Lake View Cemetery. 😏 Hey! Each to their own! Lovely Father's Day breakfast. Comfy beds.

Ghouls of Jamestown zooming past "MY" peaceful cemetery into the night!

Very clean. The staff were friendly and helpful and accommodating.

Bathroom needed updating. Tub leaked and shower pressure not great. Breakfast needed some better choices, I’ve had much better at other Hampton Inns. Warm coffee. Just a few tweaks and this could be an amazing hotel.

We got a room with a king size bed. It was bigger than the average hotel room. The staff were friendly and helpful.

The breakfast was average hotel fare. The hotel is right off the expressway but not near anything in Jamestown

Good breakfast, and helpful staff. Generous sized rooms.

Our room faced a wall, and was beside an elevator.This really didn’t matter much, but when there were so few guests, why not give the few guests you have the best rooms? The address is very confusing for a GPS, especially when the hotel is hidden by the trees from the address we had.

Excellent customer service gave me a choice of floors The room was convenient to the elevator. Breakfast was really nice eggs and sausage the person in charge was very nice and brought me a to-go bag

The breakfast marginal, however I am a picky eater. The staff so very personable, polite, and helpful. I liked so much the room and its decor, pictures, also the view and location close to 86.

The staff was very friendly and helpful, They went out of their way to book us our same room for an extra night. The breakfast was very good and there was always fresh coffee in the lobby.