The facility and room were nice, clean and very comfortable. Staying with a toddler was easy didn’t hear any noise for outside our room and we all slept well. Only complaint was their pool was being renovated and not usable. But we were able to drive a little ways to use another hotels pool which was ok. But could have been explained better by front desk.

Pool was closed during our stay. Didn’t know till check in as I didn’t see it on the web site.

Our bed was comfortable, and the quantity of bathroom towels was a nice supply; 3 and 4 of all sizes.

The breakfast was disappointing; machine made pancakes were rubbery. I chose a bowl of Cheerios for myself, however, this cereal was a generic off-brand variety and not the real Cheerios brand at all. This amenity wasn't worth the additional charge. We should have gone across the street to the Bob Evans restaurant instead.

Welcomed by a friendly person Max who ended up being the desk attendant. the weather was rainy and windy and he helped us as the rain was blowing sideways with our bags to get inside. he made some movie references that made my family smile (one of or family’s best friends passed away to early in life thus are visit) and it reminded them of him. the rooms are clean and fresh smelling, breakfast extensive and the pool and ground well kept.

the pool and breakfast she worked really hard by herself

I’m not blaming the front desk staff I’m blaming the manager! Staff new nothing about the biggest attractions in Jamestown NY. Lucille Ball’s birthplace and burial site(she was born in this town and she’s buried across the street in the Jamestown cemetery across from the hotel!)The National Comedy Center and the Lucille Ball and Desi Arnaez Museum are there also. It would be a good idea to send the staff there and talk to some of the people who work there to let the visitors of the hotel know about it too! And the TV didn’t have ABC, CBS or NBC. WE asked for someone to come up to look at the tv and nobody showed up.

Clean, comfortable beds, great breakfast. The bathroom was spacious and very nice. Our room had a pretty view of the hills in the distance.

Bathroom sink was a little high for a 5’3” person like me, but still very nice. You could hear hall traffic too easily.

Everything that a Booking,or Standard or Business traveler, Family on the road. Stopping by for rest,sleep over, relaxation. This is the place to be for all your accomodations. Must try it for the sake of others review's.

That I had to move on.😕

The food for breakfast was good, but during our 3 day stay, we did not see much variety. The location of the hotel is very central to all the attractions of Jamestown and the surrounding area. The pool was good to have after a day of activities and sightseeing. Hotel staff was friendly and approachable.

There could be some improvements made with cleanliness throughout the facility (pool area, stairwells). We did have to ask a couple of times for clean towels.

Right off of highway, great updated room amenities and continental breakfast with a later checkout time than usual

Bathroom sinks are unreasonably tall for young children

The location and the easy off and back on to the highway. The bed, sheets, and pillows were exceptionally comfortable. Everything was clean and the shower was great!!

Nothing. I would stay here again in a heartbeat!!

Location

Door at end of hall next to our room needed adjustment. It stuck when opening and slammed very loudly when closing.