When we entered the room smelled of smoke. Went to the bathroom and found cigarette ashes in the toilet and some on the seat. I grew up in a house that smoked so I just flushed and wiped the seat but I don’t smoke and didn’t like the smell. It eventually disappeared. I’m assuming they just cleaned and a worked took a smoke break and forgot to flush. Rest of the room was clean and the staff was friendly. Great breakfast options also! Staff was great and even called to make sure we get our stuff back that my daughters left there.

The smell of cigarettes and ashes found in/on the toilet

New building, which made it feel clean though the decor was a little random. The food was okay for being continental. The staff were pretty decent, though we never received a call when our room was ready even though we were informed they would let us know. Overall, I would recommend it, as the room is huge, comfortable bed, and adequate food.

Slightly better communication with staff, in addition to more vegan options for food.

The hotel was clean and well-maintained. The beds were comfortable. The pool was great for our kids. The staff was helpful and attentive to needs. For instance, I was making a cup of tea at the coffee/tea area around 9 pm and the water ran out. A staff member was there almost immediately to refill the water and make sure I had everything I needed. Breakfast was good.

The location is a little weird and cut off from other things in the area

Freshly built hotel. Nice. Good accommodations. Big and comfortable room.

Cleaning was very poor. Hairs and dirt in shower and on the floor of the bathroom, unflushed (but clean) paper in toilet, stains in lot of places in bathroom. Big doubt how seriously was done the cleaning. Sheets and pillowslips were smelling washing powder (so I suppose they were clean) but with a lot of creases everywhere (just as they were already used by previous occupier and the cleaner had just redo the bed with same sheets). Strange.

The hotel was close to planned activities. The check in process was quick, personal and friendly. The breakfast or any time refreshments was amazing, the room was clean, bed comfortable, bathroom clean and overall worth the price.

Nothing. I only stayed 1 night.

Large room. Great bathroom. Excellent breakfast. Helpful, friendly staff. Clean, clean, clean!

Street construction in town was crazy! That's in no way the hotel's fault, and would not have been an issue if we had not chosen to go into the city.

Everything at this hotel was lovely - the staff was friendly and attentive to our needs. The breakfast was excellent and had many healthy choices. Staff there was excellent and made sure everything was kept clean.

Would have liked a mirror in the room itself and not having to take the time in the bathroom when someone else could have gotten ready.

Thank you was a great stay! Breakfast was not really good but appreciate the option. Coffee and water also appreiated

Breakfast was awesome! Staff is always friendly and helpful. Our kids love the cookies at check-in. Clean and neat. Location is great too. Plenty of stores and restaurants close by. We stay here every time we are in the area.

Water pressure in the shower and a few more degrees on the temp in the pool…little things

Only a two day stay. They had made the beds and took the garbage after the first day. It was unexpected. The food was delicious, hot and you always had plenty to choose from. Liked the cookies at the front desk!!