The room was cozy and warm, nicely appointed with a queen size bed and solid desk with a comfortable chair. The bathroom was very clean as well, everything was in good shape. The staff were excellent as well, very friendly and helpful. After it snowed on the first night, they shoveled the walkway outside the doors and brushed the cars off. For the summer months, there is a beautiful gazebo and play structure out front and what looks like a nice picnic area in the back. I would highly recommend this hotel, and we will certainly book a stay here again on our travels.

Nothing, we were very content here.

Rooms were a little small but clean and updated. No tub in the bathroom but the shower was roomy and super clean. There was a small sitting area with table and chairs. The property was in a busy road but noise was minimal. The attendants were nice and answered all my questions upon arrival. Checkout/checkin was quick as I had booked online. I would highly recommend this facility.

N/A but I am not a picky person. I look for cleanliness and value. I was satisfied with the quality.

Clean, comfortable beds, fridge, friendly staff, well-cared-for grounds. Price was far better than other area chain hotels.

I needed to pay a $ 5 internet booking fee when I arrived. I'm sure this is in the small print somewhere, and it's not a big deal, but I was still not aware of this. Since the hotel's minimum credit card charge is $ 10, I either needed to pay $ 10 on my credit card or pay the $ 5 in cash. If you stay here, bring along an extra $ 5 in cash.

I know you read reviews and they say clean room blah blah.. but these rooms were exceptionally clean! The bed was comfortable and memory foam pillow made me want to order one for myself .. we got there late (3am) n staff was so accommodating to us ! I would recommend anyone to stay here!

The bathtub stopper didn't work but that's nothing major.

If you want a reasonably priced, clean, friendly motel you should be very happy here. Older motel that has been maintained or fixed as needed. Very friendly office staff, I would guess they are the owners but did not ask.

Wifi worked fine when connected, but failed just before I left. As I was leaving I didn't report it to the office.

This was the second year I stayed at the Scottish Inns for Potsdam’s Reunion Weekend. I plan to stay there again next year! This year I booked a double because a family member came with me. I think I will book a double going forward regardless if I’m traveling alone or not. It was more spacious and worth the extra few dollars for the upgrade. The rooms are very clean, the bathroom was spotless and had soap, shampoo and conditioner provided. The bed was really comfortable, on the firm side just how I like it, and the pillows were nice as well. I slept solidly both nights! The room was cleaned on the morning of the second day and fresh towels and toiletries were provided. This was NOT the case at the last 2 large chain hotels I’ve stayed at - you had to specifically ask for cleaning services and fresh towels! The air conditioning worked perfectly which was a welcomed relief because it was a really hot and humid weekend. The facility overall is just super cute! Exactly what you expect when going to a small town like Potsdam for your college reunion!! The continental breakfast offered enough to hold us over before meeting friends for brunch. Coffee & teas, bananas and apples, bagels & bread, butter and cream cheese, cereal, juices, water… They opened at 7am which this early riser very much appreciated! The manager was a friendly and kind gentleman who was very accommodating. He appears to live on site and it is obvious he prioritizes customer care. Overall, a great weekend with very good accommodations!

Location was great for where I had to go. Other than car doors closing when new people arrived it was quiet. I was especially impressed with the room. The room was immaculate. Everything was clean! Even behind the furniture. I found that out as I had to move the nightstand to plug in my Cpap machine. It had a microwave, fridge, desk area, and chair to watch t.v. There was also a bench in front of the rooms if you wanted to enjoy the fresh air. Had an air conditioner and heat. I was running late so I didn't have time to check out the breakfast area. I would stay there again. Hotel staff were very friendly and pleasant.

Nothing.

Manager and staff were very friendly and helpful.

The bed and pillows were too firm and was located too close to the window. There was plenty of room to move it a good foot further away from the window so that a person could get into it without having to shuffle sideways along the window wall.

I found the cleaning impeccable! The sheets smelled nice, the bed was clean, the towels were clean, everything was very good!

I didn't like that the Booking app says that my check-in could be done at 1 pm and at the time the receptionist said it was only at 3 pm, this is not right.

The gentleman at the desk was friendly, warm and welcoming. The room was SPOTLESS. When we opened the door, it smelled fresh and CLEAN. It is evident that the facility has been updated. The shower/bathroom were lovely. I do appreciate the attention to the cleanliness. The beds were comfortable. The room was QUIET. Thank you!

My travel plans. I could only stay 1 night! The motel was excellent.