Loved the suite. It was absolutely amazing. It had a complete mini kitchen and even came with a couple of plates and utensils and everything. The room was spacious and clean. My partner and I came to stay the night for my birthday as a little get away for us. We went around the corner to the max and ermas. Had a delicious dinner and drinks. Came back to the hotel and had such a relaxing night. The receptionist lady was so pleasant. We will definitely be coming back for more stays when we need a night away. It was absolutely perfect and it made my birthday awesome!! I turned 23!!

The only even slight inconvenience at most was the fridge, and the tv had like streaks on it from being cleaned. It showed that it had been cleaned at least and everything else was perfect.

Great location with lots of activities and food around. Very nice place!

When I went to check out and get a copy of the receipt the employee was away from the desk and I was unable to get I to the lobby and leave my keys. It was about 2:45 am and our lift driver was otw to pick us up to be at the airport by 3. So didn't get to drop the keys off or get a receipt but other than that there was nothing bad at all about this place!

It was a studio with a small kitchen, eating area, and sitting area. Great air conditioning and temperature control. The AC was a little noisy, but created a white noise that blocked the sounds of most others guests. It was very quiet. nice outdoor pool and hot tub. Decent coffee and grab and go breakfast included.

It was not very well cleaned and had an odor when I got there. I cleaned a little and bought some air freshener and it was better. When I mentioned it to staff, they were unconcerned. Also, no daily housekeeping during my 14 day stay. I had to go to the front desk if I needed a roll of TP or wanted a clean towel.

I shouldn't have to pay extra for secure and safe wifi that is why I never use it. And it is so slow it is pointless. For the money I pay for the room this should be included. My room is nice but for a night shift worker there needs to be better options to black out the rooms. If the light floods in around the curtains they are pointless.

Better black out options for a night shift worker. Please find a way to cap the windows and attach the edges to the wall. Or put a blind inside the window sills. The amount of light that floods into the rooms in wonderful if you work days but I work nights so it is very problematic.

I love the front desk, I love the house keepers, I love my soft & comfortable bed with lots of pillows. I love the channels, I love the well lot parking at night, I love that there was an elevator. I love that my room felt like a home away from home. 🥰

Leaving.😊

Location, location, location to Baldwin Wallace U. Roomy. Close to restaurants.

Athletes need more towels. I hope they knew that BW was hosting the International Pan American Masters Games track meet. Also needed more dishes and silverware in the kitchen.

Convenient location

Upon check in. The desk attendent was doing small talk with an existing client. She did not greet me, or say I'll be with you in a minute. It was like i was not there. I was waiting patiently for about 5 minutes. I finally interrupted and asked if I can check in. She responded as soon as I am finished with her. The client said no go ahead and check him in, I've got to go to the bathroom.. The attendent checked me in, but was not kind.

No longer offer breakfast which was disappointing as it said it was included on booking. Stairways has cigar and cigarette butts on the carpeted steps that clearly burned the carpet so it could have been a fire hazard. The front desk was made aware but they were never cleaned up. the first room was missing the table to eat at but the second room was amazing and comfortable. We had no trouble switching after notifying the front desk they were great. Overall it was a great stay.

See the above for the cons.

The staff was super friendly! The room exceeded expectations in what it had...a dishwasher, full fridge and stove/oven! Parking was convenient and the location was perfect! It was an older place but updated. There were some evidence of water damage etc. but it didn't bother us at all! Cleanliness is more important than aesthetics and it was clean!

Being on the first floor, we heard everything around us and above us, including the people walking above. Luckily everybody kept our same schedule but I could see where that would be a problem if you had some late night partiers or early morning individuals.

We were surprised at how spacious the rooms were. We really enjoyed having a space to relax on the couch, eat at a table and generally move around. The property was nice and well-maintained.

There were no spaces to sit outside. The weather was beautiful for this time of year, and we would have liked to relax outside, but there was not anything available. We also had to ask for extras, such as only 1 roll of toilet paper, the conditioner and shower gel in the shower were empty and walk all the way to the desk to exchange towels.