I'm going with 8 out of 10. The hotel is very close to the airport. It's clean and comfortable and the people were very nice. Not the quietest place (not a big deal) and not the greatest in terms of places to eat nearby (unless you like Bob Evans). But I'd certainly go back.

A little noisy, but not horrible. Except for Bob Evans, expect to walk at least a half-mile for food. And don't expect anything particularly nice.

The breakfast was great!!! Good variety of choices. Heather and Lisa were so friendly and accommodating. Raj, the GM was wonderful to us and super friendly. . Special thanks to Precious and Sandra up front. They were so generous and helpful, with any request we had. Also a big thanks to Kelly, for the amazing attention to the cleanliness of our room and for our shuttle ride to the I-X Center. Steve and Melanee, NYC

Nothing could have been better

Honestly I loved everything about it! As soon as we got off our exit it was right there! Our check in was smooth and the young gentleman was very nice and welcoming. The facility and our room was clean and pleasant. I loved the 24/7 coffee access in the lobby and the complimentary breakfast was exceptional and all this for a reasonably priced hotel. I definitely will be using in the future.

No complaints here.

Raj was great - did everything from pick us up at the airport to signing us in and took us to the rental car center. Enthusiastic and energetic throughout.

The mini-frig made some racket, but it wasn't a big deal.

We stayed here for a concert, fairly easy to get in and out of. With a HIE, you're not expecting much but we thought the rooms were nice and spacious, the bed was very comfortable, and the extra room on the vanity was a nice touch.

N/A

Quick, easy drive to downtown Cleveland. Our room was nice with a large counter in the bathroom that included several toiletries. The breakfast each morning was very good.

Our room was humid from the AC unit.

The staff was very friendly and the front desk employees are exceptional. Very good customer service skills. The ground transportation to and from the airport and the car rental was very helpful. The building and room were very clean.

-The team : Welcoming, explaining all amenities (if ee would have known before arrival , we would have use the shuttle (24/7). -Free parking - The pool (to relax, it’s not an olympic pool) -Close to airport

May be better Windows (room was close to road), but we all slept comfortably.

The check in staff was very friendly. The room was comfortable and well designed.

The breakfast was underwhelming. The hotel was booked to the max and probably not prepared for the overeaters who showed up for breakfast. The staff was trying hard to keep up.

Rooms were clean and comfortable. Breakfast was good and staff did a great job of keeping it full as it was busy. Staff was very friendly and did a great job recommending a place to eat later in the evening.