My family has stayed at this location several times when visiting Ohio from California. It seems the property is not kept up very well anymore. The front entrance area needs a good power washing. A dirty entrance to a hotel is not very inviting.

Our bathroom in the rooms could use some updating. The shower handles and head were not attached properly. The bathroom door handle came off. I reported it immediately and maintenance never showed up.

Very quiet, good food stops & gas stations around the area, the beds were very comfortable, it was very clean. I wish i could’ve stayed longer.

The water pressure could be better in the shower & bath tub.

I did not like that they expected athletes parents to sign a waiver, but if my child wasn’t an athlete I did not have too. I did not book through a tournament site but was still told it was mandatory. I refused. A piece of paper and/or hotel does not parent my children, I do.

Bookings.com had kind of messed up our reservation - misspelling may name - It was stressful after a long day of traveling. The hospitality staff had not done a thorough job of detailing the room - Shower soap / Shampoo dispensers were Empty - Changed linens were left on the floor Front Desk Staff was Awesome! Props to Clayton and Mr Lyons !

The breakfast was terrible , glad other places to eat were close by. the location was great did not have to go far to find places and stores you like. The staff was great friendly and helpful. Location was great rooms clean and i will stay there again.

The breakfast powered eggs and cheap sausage, the coffee was good.

The staff was very friendly and the rooms were very clean and they even had two complimentary bottled waterswaiting for me when I arrived in the room.

I didn't like that the checkout seemed to come a little too fast, lol!

Very laid back area with restaurants and the interstate close by, only 20 mins from King’s Island! Friendly staff and the breakfast was good! Room smelt really fresh when we arrived. Nice and simple hotel!

Even though the rooms were supposed to be soundproof, we could sometimes hear doors shutting or people running down the hallway.

The young ladies at the front desk and breakfast lady, was so kind and welcoming. Your front office manager, makes you feel like family and you dont know how much I appreciate it. My son was killed by a drunk driver on in August 7th. 2021 on 275 east bound, about a mile from the hotel and we came to put crosses there, for a memorial. It was a tough time doing that visit and your staff, made it a little easier and we will be back. Even though your front desk manager did not know about my son, she just was very kind and thoughtful and please thank her for me. All your staff was very kind and my room, oh my god. It was so clean, had no concern of dirtyness at all. The housekeeper works very hard and although she did not speak English very well, she was such a pleasure to speak with and I can tell she has a generous heart and is so kind and loves her job. I have ran hotels before, so I know how hard a job they have and never gets the credit they deserve. She was Ukranian and did not get her name, maybe Noshima? Please give her a huge thank you for us, as well. All your staff is awesome. Very clean hotel and welcoming. Keep up the GREAT work.

No complaints, we will definitely be back when in the area and highly suggest this hotel. A little pricey, but it's worth it because of friendliness and cleanliness.

The staff was very friendly and even let us check in early. The breakfast was also very good.

The hallways and elevator were extremely hot. You can tell that only the rooms were air conditioned which I thought was odd. The shower was also kind of run-down/dirty looking.

A nice hotel with a very pleasant and helpful staff.

The layout of the room was a little odd. It was a suite, with a living room area and a bedroom. The king size bed almost filled the bedroom, making it a little cramped. The bathroom had a big heavy sliding door, which was very awkward to use, especially since the handle on the inside of the door was missing. The only closet was inside the bathroom. Also the only mirror in the room was in the bathroom.