Lobby was nice and clean. Our double bed room was very spacious for 3 people as it included a couch, small fridge with sink and counter, plus a desk. The bathroom, while small, was clean and looked recently renovated. Breakfast was pretty decent and had a good variety of foods, except the Bananas, they were beyond ripe. It's in a good location, lots of restuarants and stores within walking distance or short drive.

Only 1 elevator was working, and it appears it has been that way for over a year looking at the reviews. The one elevator that is working is smallish, so there were long lines in the morning with people leaving and going to breakfast. We just took the stairs with all our luggage. Also the pillows are strangely small, but comfortable.

I liked the staff, they’re very helpful and nice. The atmosphere was lively. The price for the suite I got was affordable for two nights.( If you’re booking through “booking.com” be mindful there is an incentive fee to be paid when you get to the hotel. After taxes and that fee, you’re paying about $200 more than advertised. ) I enjoyed the bed in the suite- it was comfortable and when my husband and I got into our suite, it smelled nice and was extremely clean. The TV was in playing soft music as a welcome which is different so it provided a nice welcoming ambiance. Definitely book here.

I didn’t like the breakfast- it was extremely bland. Bathroom in suite was smaller than I expected. Only one elevator worked in the building at my time of stay so wait time was a bit long. - it might be fixed by the time of someone else’s stay though.

Convenient location. Clean lobby to hangout, good breakfast, small but clean gym to workout. This was our 4th year visiting the area around Christmas time. We stayed here at the very first year and stayed at different near by hotels on the 2nd and 3rd year(one hotel had a major renovation and didn't tell us anything, the other was had pipe burst. pool not working etc) We were very happy to come back here with no issue and we had good stay.

The elevator was slow. It would be great if there was a chest with drawers to organize our clothes.

Clean and comfortable. Good bed, good shower, good TV, spacious room. Everything was really well kept. Staff was very nice. Breakfast was fine (but could’ve used a little change from day to day). No weed smell (which Is becoming a rare treat even in “non-smoking” hotels). All in all really liked the place.

The room I was in was on the first floor by the kitchen and it got pretty noisy in the mornings Was talking, pots and pans clanging, etc. especially when the door to the kitchen was open. There were also some noisy children in the hall one night. AC was a bit noisy and too close to the bed.

The location was great, the room was fantastic, and the staff were friendly. I liked the extra large couch and desk in the room. Breakfast had lactose-free milk options, and that's always great. It was also easy to book.

The bathroom was tinier than I would've liked. It was hard to get to the toilet and shut the door at the same time. Could have been easier to deal with if it was a sliding door. The fridge also had a break in the seal and wouldn't close properly, but I let staff know and that was fine.

Breakfast was good and there were a lot of options. It was relatively quiet for our stay which was also quite nice. Having the T.V. and internet access helped us to unwind in the evenings, and hotel staff was polite and helpful.

Due to understaffing, we never had our room serviced in the time we were there even after placing a request. Though we ultimately didn't need it, it was difficult at times to get to the front desk for service.

Greatly Convenient to anywhere I need to go. Always Very Clean. Staff Very Nice Too!!

The Elevator has been out of Service for Months. It would be so nice to have 2 working Elevators especially when it’s busy times and you have to wait to go up or down because there’s only one working.

The decor in the lobby and in our room were modern, streamlined, and elegant. We felt like we were staying in a more expensive hotel! We also like the breakfast, and the employees were wonderful.

The only issue we had is that the fan in our room made a rattling sound. We turned it off so that we could fall asleep without the distraction.

Loved the handicap accessible room! Plenty of room to get around and the bed was incredible comfortable. The couch in the King room was great to sit and relax before heading to bed. Also loved the location as was close to plenty of places to eat, the Mall, Movies & More!

Only thing I did not like was the fact the sink is on the outside of the bathroom. For me personally, having everything in one area makes it more accessible.

One of the determining factors where to book was the availability of a hot breakfast. We were not disappointed. There was a good selection to choose from the entire hours stated. The hot breakfast was delicious.

The noise from the air conditioner unit prevented a really good night sleep.