Nice spacious suite with 1 BR, with kitchenette, two TVs, awesome gas fireplace and Jacuzzi tub. Pillows were very comfy and bed on the firm side. Breakfast provided with good variety of delicious food, even though it wasn't their busy time of year. Beautiful Indoor pool and hot tub available but we forgot our suits. Staff were extremely friendly and accommodating. 24 hr lobby store for snacks, toiletries and gifts.

Magic theater was closed due to the time of year (January). At breakfast, some of the food wasn't very hot but we ate in our room and used our microwave to warm it.

This is absolutely one of the best hotels that I have ever stayed in !! I would highly recommend this hotel to any traveler. The jacuzzi and the pool waa very relaxing & the full breakfast buffet was delicious! There was.ayoung lady there that helped me work the waffle machine!! She was very kind. Kitchen Kettle Village is not too far from here as well as the other attractions. There is an unsight Smorgasbord and Magic Dinner Theater on site. I give this hotel a five star all around!!

Everything was great!!

Best Western Plus in Paradise Pa. Breakfast was excellent. Great selections. Room was clean. Staff was friendly and helpful.

The beds were ok. Not a comfortable as I had hoped. One night was noisy with children running up and down the hallway. My husband spoke to them politely and then went back to their rooms. Sometimes the doors would slam shout and make a lot of noise.

Exceptional room. Breakfast, and livingroom area for playing games and having pizza and reconnecting with family during a difficult time and family funeral of matriarch of family 91 years. 1954 until 2024 a Gap socialite.

We only could have used a happier and less grumpy late check in attendant. He was irrated, possibly in the middle of project we interrupted checking in for a funeral at Shivery the following day.

Staff was exceptional from front desk to room service! Pool was clean with a spa too with towels at the pool. Breakfast was great with different gluten free items labeled daily(eggs, sausage, bacon, cheese omelettes, yogurt) and they had waffle makers and other continental breakfast items as well. Room and bathroom were very clean and hotel is updated. Centrally located for Hershey/Lancaster activities. We visited Cherry Crest adventure farm which was 5 minutes away and it was absolutely amazing!!!

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The staff was super friendly and helpful. Went out of their way to help and accommodate

Was kind of disappointed that the hot tub was out of order while we were staying there. Kind of one of the reasons I picked this location. The indoor pool, while it was nice and clean, the water was cold so wasn’t able to enjoy that much either.

Breakfast was awesome. The Location was really close to Sight and Sound and the American Music Theater which were our top two destinations on the weekend.

The bed could have been a little better. Too springy for me, but that's just personal preference. We could've used a microwave for our room. Nobody was monitoring the pool area when kids were in there jumping and splashing and raising a ruckus.

We were greeted with a genuine cheerfulness. The place was way above my expectations for a BW. This place was clean, comfortable, and just what we needed. The price was fair. We had to leave before breakfast, but checkout was equally as pleasant as our check in. I would definitely stay there again.

My in room coffeemaker was either broken or not especially user friendly. Oh, and there was no root beer available in the mini store or the vending machine. 😂

Perfect location for our overnight to attend the Sight and Sound theater. The pool and hot tub were enjoyable to entertain our grandson. Fairly priced accommodations.

The hotel was a bit noisy. During the night we could hear water running, flushing, and voices. Not bad enough to complain but should be mentioned for lighter sleepers.

Clean, comfy room/beds. Breakfast was delicious, eggs, bacon, sausage, waffles along with the other breakfast foods, 24 hour coffee station, pool area, game room for kids, exercise center, super friendly staff members.

Wish that the pool area was opened earlier. They opened at 8am.