This was literally the best hotel I’ve ever stayed at in the United States! The staff was super friendly, check-in was super easy, the room was huge and extremely quiet! It was so quiet that at night I could even hear my own breathing! The breakfast was great, the best I’ve had in the United States. If you’re used to hotels with thin walls where you can hear your neighbor walking around and a breakfast with just pre-made items, this hotel is completely different! Every time I come back to Charleston, I will definitely stay at this hotel! I can’t recommend this hotel enough! If you’re unsure, just book this one!

This was literally the best hotel I’ve ever stayed at in the United States! The staff was super friendly, check-in was super easy, the room was huge and extremely quiet! It was so quiet that at night I could even hear my own breathing! The breakfast was great, the best I’ve had in the United States. If you’re used to hotels with thin walls where you can hear your neighbor walking around and a breakfast with just pre-made items, this hotel is completely different! Every time I come back to Charleston, I will definitely stay at this hotel! I can’t recommend this hotel enough! If you’re unsure, just book this one!

Cost of ice cream at lobby marketplace. Indoor warm pool. I could close/open the room doors very quietly. Lots of lamps and great lighting. Luggage foldable rack/table in closet. All the 10 plus fixings for oatmeal/eggs at breakfast. Stair case doors open to hallways, new fire release magnetic system. Bright illuminated mirror at vanity. Very large mirror, well illuminated to view attire/etc. Multiple TVs playing multiple channels in lobby, at least at breakfast.

Not necessary dislike, but recommend. Sell milk cartons at lobby market place, outside breakfast hours. They are just across lobby in locked fridge at breakfast bar. Lots of cigarette butts outside. Place some butt receptacles near exits, or pick up every once and a while. Posted as a smoker. I know, non smoking campus, . . . but, ... I pick up all my butts. lol Lamp switches hard to find on lamps. Room refrigerator doesn't run constantly. Not cold enough. Had to keep pushing "quick cool" button when in room. It's a cool box, not a fridge. Sad for a Marriot. I know energy and all, but come on. You could indicate fridge off on arrival, guest turn on upon arrival, have housekeeping turn off on departure, or some similar system.

Location was good, close to a lot of restaurants and stores. We definitely felt safe. I had 2 rooms. Both were clean and very spacious. Hotel staff was pleasant and attentive, except for fixing an issue with the shade. I would stay there again.

One of my rooms had a problem with the shade. It was off track and we were afraid of breaking it. Kept having to call the maintenance guy up to lower the shade at night. It was reported but never fixed in the 4 days we were there.

Sarah , the breakfast hostess was very kind and helpful. She went out of her way to assist us all 4 days we had breakfast there. She has the best personalty and represents the Marriott brand with pride and enthusiasm.

The toilet tissue was extremely uncomfortable, thin and see through. Definitely not brand worthy of a Martiott property. At night , there was noticeable smoking odors in the hallway..Ice machine was not working on 2nd or 3rd floors.

The room was amazing. Lots of space, clean facilities and breakfast was exceptional. Really, the ladies taking care of the morning breakfast were doing and over the top job. The were taking care of every detail of the morning meal.

Only one complaint: the website for the hotel talks about the indoor pool, when we got there, we discovered it was closed. I don't believe that is truth in advertising.

Overall the hotel was fine and very good value compared to others in the area and downtown. Layout of room was efficient and spacious.

Traffic was congested in this area trying to get onto interstate each morning to drive to our sightseeing activities. Breakfast options were fine but the lobby area where you ate was very muggy each morning.

king size bed was clean and comfortable! Staff was pleasant and accommodating!

The initial room I reserved had an odor, like mold. Also, the TV didn't work. The hotel was completely booked, and I had to wait until the following day to get a new room. I didnt like that I had to pay an additional 250$ local/in-state holding fee, because I am from the area where hotel is located.

Jessica at the front desk that night was absolutely awesome. She was so helpful and so pleasant. I would there again just because of her and her amazing customer service. Our room was my actually my second favorite part. It was very nice and clean and super comfortable. We come to Charleston at least once a year around this time. We will definitely stay there again. I just hope Jessica will still be there 🙂

Nothing this was truly a great experience. I was truly blown away by the customer service 🙂🙂🙂

The breakfast was great, oatmeal with various toppings, coffee was great, choice of toast, juice, etc.

Part of the hotel was under construction so gym and pool were off limits, but the room had a fridge, microwave, coffee station, couch and a desk area. Spacious. So it outweighed the other con.

Most of the staff were pleasant. One of the ellipticals worked. It was located right near the highway, which made it fairly easy to get around.

There were stains in the wall in my room and on the walls in the stairways. The hinges in the bathroom were filthy. It looked like they had repaired a hole in the wall in my room but never matched the paint. The screen on my window was bent, so if I opened my window to get some fresh air, bugs could come in.