Loved the location and view of the ocean. The staff were great the whole week. Room was perfect size.

The beds were not comfortable. Staff came in the room and cleaned while we were sleeping.

the pools didn't look clean

I thought the advertisement about the water park was misleading, because in the photos it looked like the park was in front of the hotel and in the end I only saw the father in the photos I stayed at the accommodation for 3 days and didn't even go to the water park, I paid for something that didn't used. From what I saw, the park was at the back of the hotel in a hidden place. that part left something to be desired.

Front desk staff were not friendly or approachable. They need customer service training. At the end of the day, did they help get us checked in? yes. But it almost seemed forced and as if we were a bother. Anytime we walked through the lobby they either had a hoody over their heads or head was down. I’m not asking for overly friendly, but a nice or simple hello to guests would be nice.

We go to myrtle beach every mother's day. The entire staff was incredible this trip and it was noticed!! We always enjoy the water park. The new restaurant is a nice addition. I had the best pedicure i've ever had in my life at this salon. Beautiful views. Super convenient location. Northshore is one of our favorite places to stay!

The ONLY negative...The indoor pool and, especially, the hot tub (at the arcade/putt putt). Just kinda dark/dank/dirty feeling. Im sure its not, but needs some paint and updates (and plants or something!) to make it more relaxing and comfortable.

Restaurants,store icecream

Parking

The staff the view

The beds were too soft seem low grade

The beds were comfy! It's on the beach.

The water pressure in the showers were pretty weak, I had to fix our toilet from running the entire time, the sink water smelled like sewage.

They place and everything was great and in a great location of the beach! Was very clean and lot's to do around.

The beds were hard and when I booked the place I didn't realize the water park and pools were all at different buildings. I'm handicapped and couldn't use most of the things the resort offered. I stayed in the building where my room was so I was only able to use the pool. Elevators were a little tricky because you never knew which one was going to open and by the time you realized it was the opposite one you lost your ride and had to wait and play the guessing game again.

Amazing staff, I had a super easy check-in. The beds were super super comfortable. I loved how the parking is at the hotel and not way across the street like most hotels. I had an ocean front room, and it was a great view of both pool and ocean. The pool was clean. I like the arcade and blacklight mini golf. The hot tub is awesome, and the indoor pool was good.

The only complaint I had was that I had thought the Waterpark was on the property but you have to go to the other hotel (same company) to go to the water park and if you don't ask for a map of the property or ask staff where it is, you won't know. But other than that, it was an amazing stay.