When I checked in the 2 gentleman were professional, friendly, and amazing. They helped me get checked in immediately, I didn't have to wait awhile like I did with a previous hotel I stayed at. Answered all my questions promptly and we're fantastic. The breakfast was fantastic! They have waffles, scrambled eggs (delicious), sausage, bagels, toast, cereal, danishes (Hostess) (cream cheese icing, apple, etc.), a full coffee bar with more than 3 different flavored creamers, also different sugar varieties, and 3 different juices (Cranberry, orange juice, and apple). The bathroom was very clean almost new. Multiple towels (4 for a double queen bed, wash cloths) (you would have to ask for extra shampoo, conditioners if you have extra people staying and didn't bring shampoo/conditioner). They also have an ice machine on multiple floors. If you have a lot of luggage ask for 1st floor if available, if not they also have a troller but its very noisey LOL. Overall, it was an AMAZING experience.

Everything was amazing. Nothing was wrong.

I liked the hotel and the room, the grounds are pretty, the staff was cordial and helpful. The room was neat and clean. We were not bothered by anyone and the hotel was quiet, so our group got some uninterrupted sleep.

The TV remote did not work with the TV, the pillows were hard as a rock literally. You have started renovations which caused problems as all the crates were taking up more than half of the parking spaces (all on one side of the property). There was a customer who parked his truck and trailer sideways across 2 handicap parking spots and 5 other parking spots which made it even harder for the rest of the patrons to find a parking spot. That customer should have backed his truck and trailer in to the long spots up front. Even when asked to move it he said he was told by the staff he could park that way. Not very smart of your staff Chris and Crystal - you really need to rethink that! While the breakfast was nice, there was no decaf coffee or yogurt or fruit.

Can't beat the price. The room had all of the typical amenities, all of which worked fine. Room was clean. Bed was reasonably comfortable. There was plenty of hot water in the morning. Hotel was quiet. Hotel is off the freeway feeder road a bit, tucked behind a Cracker Barrel. Parking lot was well lit and felt safe. I had to leave a few things in the car and nothing happened overnight.

Air conditioner smelled a bit. Coils probably need to be cleaned. Breakfast was just ok although they do have a waffle machine. Would be nice to have real eggs in lieu of powdered. But I don't expect any breakfast at this price so it was all bonus for me.

Very nice lobby/entrance. We liked the hotel and first impression was Very Good, parking was fine. Overall, would recommend and stay there again...

Indoor pool area (no food or drink). Understand for safety. But, we old farts would like to have our drinks (in plastic) by the pool..... Wife's notes: room was OK, nothing special. Breakfast minimal (compared to approx. 15 other hotel stays off Interstate). Oh, there was a tip-jar out. We had better breakfast buffets so many other places.

We really loved our visit. The front desk staff member was very kind and helpful when we arrived. My daughters (2 and 4) were very impressed with the lobby. We enjoyed the pool. The room was quiet and very comfortable. Everything was clean. We didn’t use them, but there were dishes and cooking pans in the cupboards.

We came down to breakfast an hour before it was supposed to end and they were out of waffle batter and biscuits. When my husband passed by the prep area to take my daughter to the bathroom there was a big pile of biscuits that the staff appeared to be loading into plastic bags. We still had a filling breakfast. It would have been good to have some fruit options.

The manger Chris was very friendly and approachable. He greeted the guests in the breakfast room and I had a nice conversation with him upon my departure. The breakfast was plentiful and well stocked. The ladies working breakfast were friendly and kept the area clean when guests left a bit of a mess.

Now this isn’t a problem with the property or the staff but guests didn’t return the luggage carts to the first floor where I expected to find them. Now we arrived after 11:00 pm and we and another late arrival found the carts left on our respective floors. A suggestion is, providing there is staff available that late and once the issue is brought up, that they bring the carts back down (which I did once we were finished with it).

There was an event being held there and some remodeling which required the breakfast to be moved, but it was all convenient and no problem. They offered a wide selection of hot breakfast items which were tasty and excellent served by attentive staff who continually resupplied items with fresh ones. The beds were hard and the rooms were worn looking, could use a fresh coat of paint, but room size, layout and kitchen area were very good.

We were hit with a $50. fee to cover any "potential damage" that may occur to the room. I have never caused damage and usually leave the rooms I stay in clean and organized. But the irritation comes because this was not advertised or noted anywhere prior when booking or when checking in. I only discovered it when checking my bank account for something else. Thought I had been charged the wrong amount and went to inquire. Was told no mistake, it is a hold fee and will be released and adjusted upon check out. I still do not have my money refunded/released.

Location and large room with comfortable bed. Breakfast was good.

The initial room had a tv that could not be seen unless you sit in a chair. Staff checked 4 rooms before finding one that we both could see the tv. She so wonderfully moved us to another room. When we took a shower, the water flooded the bathroom (handicap room) and ran onto some of the carpet. I reported it to the desk, and they said they were aware of this issue in this room, as it always floods it. My husband said a quick and easy fix would be quarter inch tall, half inch wide rubber strip would push the water back into the drain (weather strep). Wheelchair could easily still go over it.

A classic designed hotel with nicely kept and clean rooms. The price was just right. The hotel is well maintained and has a lovely courtyard and gazebo. The staff was happy and friendly. They have a good breakfast with eggs, sausage, waffle maker, juices and coffee, cereal, and milk. We will be staying here every time we come to Amarillo.

The matress must be new (which is a good sign), but it was firm. Closing breakfast at 9 am on the dot. [Why leave the eggs and sausage out to the last minute when everything else is gone, including the utensils?]

This is a huge, luxurious hotel with a lovely courtyard in the middle. The photos don't do it justice! Our room was large and comfortable, as was the bed! The AC was consistent and kept the temperature nice! Parking was more than adequate. The location felt safe. It was located conveniently off the highway, yet far enough away to not hear any traffic. Cracker Barrel is located next door! Breakfast was good. Not fancy, but definitely not a continental breakfast either! We didn't visit the pool or spa this trip.

We like everything!