The location is beautiful the resort is elegant there is so much to do. The jade waters are to live for the swim up bar is everything! It was truly an experience

I had to pay a deposit per room for the single reservation I had for 3 rooms so an additional $500 was held on my card that I called the resort to inquire of a deposit and was told the amount of the booking and one $150 deposit was to be held and this was not the case and was not accounted for . The breakfast with my reservation was prepaid and the policy states that children 9 and under eat for free . I was charged for 6 kids breakfast for those same children and found out last minute at payment time that the breakfasts I paid for on this reservation were only good for 2 adults not the 4 adults I was charged for

I recently stayed at the Hilton Anatole in Dallas, and I have to say, it was fantastic! The interior design is really impressive. When you walk into the grand atrium, you're welcomed by this beautiful park-like Asian garden with lush greenery and a lovely reflecting pool that creates such a peaceful vibe. I loved the warm, neutral colors throughout the hotel—they make everything feel cozy yet classy. The use of natural materials like wood and stone adds a nice touch, and that kinetic sculpture by Rueben Margolin is a real eye-catcher! The guest rooms are super comfortable and have a modern feel, with great amenities that make you feel right at home. I also appreciated the family-friendly layouts—they're perfect for travelers with kids. Dining options are varied and cater to different tastes, with spaces that easily shift from casual to upscale. Plus, the event spaces are flexible and beautifully designed, making them great for any occasion. But what really stood out for me was the staff. They were absolutely wonderful—friendly, attentive, and always ready to help. It really made my stay even more enjoyable. Overall, the Hilton Anatole is an amazing place to stay if you’re in Dallas. Great design, comfort, and top-notch service!

Very unfriendly and unhelpful staff. Took me an hour to check in

The staff’s conduct

THE HOTEL WAS HUGE WHICH REQUIRED A LOT OF WALKING. THE JADEWATERS WAS THE HIGHLIGHT OF OUR TRIP. FACILITIES WERE CLEAN AND MOST OF THE STAFF WAS SUPER FRIENDLY.

UPON CHECKOUT OF THE HOTEL MY HUSBAND AND I WERE PREPARING TO LEAVE THE PARKING LOT AND WE NOTICED THAT THE PARKING ATTENDANT USED HIS KEY CARD TO LET THE TWO VEHICLES AHEAD OF US OUT OF THE PARKING LOT BUT HE ASKED FOR OUR KEY CARD THAT WE DIDNT HAVE DUE TO CHECKOUT. WHEN ASKED WHY HE NEEDED OURS AND NOT THE OTHERS AHEAD OF US HE DID NOT GIVE A RESPONSE.

easy walk from elevator. Nice view. Comfortable bed.

No soap at the basin just outside the bathroom. Would suggest a soap dispenser or a bar of soap there as well. The hot water in the shower took a long time to come in, so I may have wasted a lot of water waiting for it to warm up. How about in line heaters for the rooms? We had a large group and the water in the meeting room containers ran out. Food prices were unreasonably high. ($8 for a 16 oz water; $30 for a subsidized box lunch). Otherwise, it was great!

This was a staycation for me and the location is in the middle of everything. The staff was really nice and the hotel and room were nice. I wish it were more quiet but I think there was an expo or conference happening the weekend I stayed. I also visited the spa and it will definitely be going back. The ladies were nice and the deep tissue was excellent.

At first I didn’t care for having an interior room (no windows) however because I needed to relax and this was a staycation it was actually really good for me. The weekend I stayed there was an event so the hallway was noisy I just think the walls are thin because I could hear when the shower was on in the other room. I also didn’t care for the parking because when leaving I no longer had the key card to exit and I had to wait for someone to let me out.

We chose Hilton Anatole for my birthday weekend to have a pool party. The Jade Waters pool complex is definitely worth the stay. The lazy river, slides and swim up bar are great! The food from the concession stand in the pool area is pretty good as well. The hotel rooms are large and the beds are comfortable. It's a huge resort! Plenty of fun stuff to do and explore.

We asked for silverware and it took them 2.5 hours to bring it to our room. We ended up getting it ourselves instead.

My room in an atrium tower was very nice with great views of Dallas and hotel amenities were as extensive as any I have encountered.

A walking bridge spanning the small river adjacent to the property should be installed to allow guest easy access to the nice walking path on the far side of the river. This feature would be ideal for morning walks and runs. Currently, guest must contend with busy city streets outside the property. For that matter, there is not a good walk way across the expansive parking lot.

The hotel itself is amazing. There happened to be a large conference going on when we were at the hotel, but it didn't get in the way and had some interesting events. The hotel bar was amazing, with the wife and I ordering several different drinks and being happily surprised every time. The wife went to the eucalyptus spa and lap pool and Said those were fantastic as well.

Sound proofing between rooms, especially ones that happen to have an adjoining door, is very much needed. Ended up having to listen to rap all morning from the neighbors.

We give this property 5 stars! It’s always very clean, awesome rooms, beautiful views and we love Jade waters! Beautiful hotel! We were even able to change our room from interior to an awesome city view by the help of a very helpful and accommodating staff member. Considering that it was a weekend stay in July made it even better.

There’s nothing not to like about this hotel. Obviously a little pricey, but you get what you are paying for at the Anatole.