Front desk agent was so nice and polite. The room was amazing!! It was far better than i expected. It was so clean, they had amazing amenities, updated appliances and fixtures and the bed was so comfy with an amazing fluffy comforter. One of the best places ive ever been!

I hate they charge double for the double beds vs queen. Also they dont accept ANY prepaid cards or online bank cards. Aside from that... absolutely nothing.

I wasn't aware that there was a breakfast! But I enjoyed the comfort and quality of the room. It could be a tad cleaner (e.g. it was dusty in some areas) but other than that it was great

Cleanliness could have been better, and the house keeping never came while we stayed so wr had to track down some fresh towels.

Cozy, clean, nice location, comfortable room, good price

Unfortunately, there are some rooms with people smoking in it. We had to tape the vents in the bathroom because all the fumes were coming to our room, and it was impossible to breathe.

I absolutely enjoyed my stay here at this location from start to finish and the rooms were very clean and felt like home away from home and the best part was that you can wash laundry for free 10 out of 10 for sure.

The deposit I had to repay for extending my stay was a burden. I feel if I have already paid a deposit once the first time I checked in why should I have to again just for extending my stay.

I want my security deposit back they say it will come back on my card in ten business days still waiting!!

they as for deposit then you check out and they do not return your money to your cared in expected amount of days

Smooth check-in, clean room, good location

We had to change the room because there were kids in the room above us, "very active," from 11 pm to 4 am for 3 nights straight. The second room we got was perfect. No complains.

Quiet, peaceful, pet and family friendly! The hotel smells so good! Some extended stays smell bad after a while but not this one. They’re very accommodating. You have fast food and Walmart nearby. The ladies at the front desk are very nice and helpful. I love that it feels like home.

The surroundings- walking path with with lots of tree or tree-shades on both sides of the walkway. Quiet surroundings, easy access to car park or uber/ lyft. Hotel staffs -reception to cleaning, were good too. As a bonus the hotel has well-maintained in-room cooking facility, that we had utilized.

None that we could find in our short stay.

I had booked a room online for a discounted rate. when I arrived, Sonesta's computer was being updated and the clerk was not able to book me in at that moment. She was nice enough to find me a room and, as she stated, the update can take several hours. So she took my info and made a copy and we both agreed that she'll call me when it's time to run the transaction., regardless of the hour. I never heard the phone ring, however, at 8am I checked messages. She had left a message that she had run my account, but it was $20+ more than what I had originally booked the room for. So I spoke to the clerk on duty, and, she stated that I came in too early and then don't do early check in so I was charged normal fees. I explained to her the system was being updated and if it weren't, then I could've made a decision whether to stay and be charged full fee or come back at normalcheck in. She didn't care and charged me anyways.

They should have honored my online booking. Especially since the system was down and I had repeatedly told asked the clerk if ahe wanted to look at it on my phone.

Everything was absolutely excellent, room was clean and very spacious. Staff was very helpful, we had a slight hiccup at check-in but was resolved quickly.