I can't say anything negative about this hotel. The breakfast was tasty, very clean. The staff was nice and answered any questions ( and we asked a lot...lol). Shout out to Anthony and Shandra at the front desk!!!! My son is very particular about everything,so for him to say we are coming back next year says volumes to your business. It was the next day when I knew Shandra was the manager, very professional and sweet, I felt appreciated. Anthony was high energy, professional and showed so much kindness. He explained everything part of the process. Will definitely recommend!!!!

I would love a hot tub

Love the room especially the writing desk - there was a lower pull out table at the right height for me without stressing my shoulders, there was a white light providing sufficient brightness to do work and the chair has good back support. The wifi is stable and is free! The LED TV was huge - maybe 50 inches? The bed was a little too soft for me. Maybe it's just me. The breakfast was good - it has waffles, bread, bacon, meat, scones, eggs, cereals, fruits, milk, juices, coffee and tea. I enjoyed the breakfast! They have a gym - it's clean. If you need water after breakfast hours you could get it from the gym at the ground floor. Lastly the staff were friendly and polite. I had to ask for help as I do not know how to get hot water in the shower. She came quickly to help me. Highly recommended!

Nothing. Everything was perfect for me.

My stay was for 5 days in December 2024, and this is your PSA: I DID NOT SEE A ROACH AT THIS HOTEL COMPARED TO OTHER HOTELS NEARBY VIA GOOGLE REVIEWS. The location is near Central Expressway (75) and travel is easier by car to downtown proper, Richardson, Plano, I-635, etc. The hotel was in a nicer area and is relatively on the quiet side. Notable amenities are 24hr fitness center, laundry, lobby computers, and included breakfast. Never had good waffles like buckwheat vanilla mixed ones before. Staff is attentive and helpful to guest's needs, especially when asking for directions and local restaurant recommendations. Overall, this was a good choice over a regular AirBnb at the time.

There are two things that I found issues with, which are public walkways and the air vent in the bathroom. This is not a problem on the hotel's part but the city's design in general. If the person staying in Dallas needs to travel to nearby stores, walking can be an inconvenience. Limited sidewalk. As for the bathroom, I think the bathroom needs an electric air vent to take out smells. Self-explanatory there and I could not locate any switch for the air vent. Results may vary.

The location was isolated, couldn't hear any traffic. The shower was wonderful. A full kitchen, including a dishwasher! Lots of storage space. Dishes and utensils provided.

The next door and upstairs neighbors were noisy. I couldn't figure out how to turn on the bathroom lights w/o calling Guest Services. There's a Master switch outside the bathroom that you have to turn on first. Couldn't figure out the TV either - all channels were listed as "offline." They forgot to give me the wifi network name and password.

Great location, new building tucked behind an apartment block so very quiet. Room was very clean and everything smelt fresh. Lots of seating for breakfast and very pleased overall.

Breakfast offerings are mildly disappointing. Only turkey bacon and chicken sausage served. Whipped spread instead of actual butter. Window looked out directly to apartment block and car park. Bathroom door had a weird sliding mechanism that rattled and felt like it needed completely replacing with a new door.

Clean room, nice staff, convenient location. The room was clean, comfortable and the AC was working great especially in the TX heat. The staff was very friendly, Anthony at check in made us feel welcomed right away and the breakfast staff were very friendly too. Breakfast was good for a Home 2 Suites hotel and the staff was there consistently checking to restock and keeping things very clean. Location is great to various stores and downtown is only 10-15 minutes with the car away.

Quiet location, room size, tv size and connectivity, stuff, decent breakfast. I always eat oatmeal with yogurt, nuts and baana.

Hearing a dogs on the 4th floor. They should stay on the first floor close to the back door. We don't need to share an elevator with animals or hear them barking in the hotel. Fake eggs, bacon and lots of unhealthy carbs for breakfast.

StaSuff was great. Rooms were large

Carpets in hallway were wet with hoses strewn down them when I arrived. Moved by next morning but fans drying carpets were still there when I left. Sink in kitchenette in my room was stopped up and the only USB port in the room wasn’t working. Overall, I realize things happen like what was causing carpets to be wet, but those things along with small issues in my room will likely keep me from choosing this hotel again.

The staff was amazing. The front office manager Damon was very helpful, polite and patient. I had issues with my cards to pay for the stay, he was very accommodating until I worked it out with the bank. I didn’t know what I was going to do but Damon stated no problem we’re here to help! Once I straighten it out, they checked me right in. It was a great experience. We were moving from Houston to Dallas so this was an extended stay until our apartment was ready with our dog. so it was really nice to have a place that accommodated our dog as well. The entire staff was wonderful.

The entire stay was great

The staff was super friendly! We needed help with something in our room and two employees had to come assist and they were both so kind! The man that prepared breakfast was so nice as well! The staff makes all the difference when staying in a hotel! I appreciate their kindness!!

We could have used more lighting but I think that is all hotel rooms! Ha!