Check in process was quick and easy. Location was great. Facility was clean. Grandson enjoyed the movie room and small arcade.

The process for the included breakfast could be more efficient. We had a family of 5 and did not necessarily want to all go at the same time to use the 1 coupon we add. Maybe provide a coupon for each family member, or provide a bracelet for each person to designate they have purchased breakfast option to make it easier to identify.

Perfect location for beach w rental chairs and umbrellas. Pool facilities were family friendly for lils-teen, hot tub for adults, bar next to pool gave us drink options, breakfast in the morning was fantastic food with plenty of options for all and service was outstanding by all employed thru from checkin, onsite store, bar and waitress in breakfast area. Best part newly renovated rooms were clean and BEST OF QUIET. WE WILL DEFINITELY RETURN TO THIS SPOT.

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Good location and great staff. The best people that a hotel can ask for are working diligently to make sure that the customers are taking care. Near the beach and the pool is really awesome

Well there was some renovation so of course that was a small issue. The most annoying thing is the traffic on boardwalk road, especially those mustangs with modified mufflers. Sadly we can’t hear the ocean from the balcony. Next time we will stay at a hotel on the beach not near the beach. Shame!

The room and beds were comfortable.

When we arrived in our room, it was late. We were assigned a room with an attachable shower seat that we had to take out ourselves. There was also hair still in the tub from previous guests. The room was above the pool, so we heard the gate open and close and the noise from the pool/bar area.

I liked that they offered a shuttle to the cruise terminal, there and back. I liked they offered parking during the cruise. I liked being able to have a decent breakfast before meeting our cruise.

When I first got there I got a room with the view of the back of the hotel building, I booked because it said I would have a water view of the ocean. Then the toilet didn't have water in it and wouldn't flush. Asked for a new room and they gave me a room with someone already in it. Third time was a charm, was able to get a nice room with a view of the pool and part of the ocean.

The staff was great.We are both handicapped and one of the housekeeping people helped loada travelcart with all of our thingas and took it down stairs and help us/load the car.it was wonderful.

The door in the bath room stuck badley when shut. The fan motor was attached to the light. It roared if you turned the light on.. The doorcto the room was very heavy. If you had a/walker and we both did , It was hard to hold the door.

It was close to the beach, had a nice pool, arcade and movies theatre in the hotel. The staff was very friendly and helpful!

If you book on booking.com they tax you on there and you also pay taxes at the hotel. Parking isn’t included in your booking and is added at the hotel, should be part of the booking.

The breakfast was very good. Better than average in my experience. The buffet was fully stocked and the waitresses were very attentive. The restaurant was very clean and modern.

Crossing the road to go to the beach was difficult. The crosswalk is not apparent and the city should fix this issue. Crossing traffic there is also hard.

Staff was amazing. They didn’t receive my reservation from booking.com and allowed me to stay in the room until the issue was resolved. Perfect location, amazing view of the ocean and the activities in and out of the hotel are plentiful.

Only downfall was one of the two elevators was closed. This meant sometimes waiting 10-15 mins for an elevator.

I looked into a lot of hotels before choosing this Holiday Inn location. The reviews were good but I was so impressed with everything. The clean building (they even mopped the elevator floor!!), the professional and friendly staff, and the beautifully remodeled room exceeded all of my expectations.

The weather - but I know you don't have control over that :-)