The manager informed us that there was no hot water when we arrived and offered a refund. We opted to stay and it was no problem. The "hot" water was cool but not cold for a quick shower. Understandably it's difficult to get boiler service on a holiday weekend. For the price, breakfast was acceptable, room was sufficient for our needs. Very close to airport and manager gave good directions for returning car. Would stay again.

Top swing lock was broken, but deadbolt worked fine.

We love the convenience and location of this Quality Inn & Suites! Very close to some of our favorite restaurants! One is right next door! 🍔 Always a smiling and friendly staff! We appreciate the kind words from our previous review! Thanks! Once again our room was very comfortable, cool and clean! Breakfast was delicious! Wonderful value too! We will always pick this location for our future stays in Dallas! Thanks again! 😉

Very low water pressure and temperature in the shower!

Breakfast was great although the eggs were a bit salty. Loved the outdoor pool. The water pressure/temperature was great, it got hot fast. The bed was definitely comfortable. Whataburger and a 24hr gas station was conveniently located right next door. The rooms looked just like the website states.

The fitness center was very outdated and nothing really worked, a lot of rust. The pull machine was literally falling apart. I got switched rooms since the room I upgraded to with the jetted tub didn’t work. Unfortunately the one in the new room didn’t work either and the pipe had these open rusted holes on it. The tv didn’t work either and I told them twice but I guess the maintenance person was gone for the weekend or they forgot. I was told (twice) there was only a deposit for cash-payers but I was charged a deposit upon arrival but luckily it was only $50. I was told that there would be a discount since I didn’t get a working jetted tub but I don’t believe I got it. Overall, it was a good birthday trip.

The hotel has good bones, but could use a more careful look at upkeep. The staff is concenial. The hotel is convenient for a stopover stay in the area.

Room was dark, some light fixtures were not working. Uninspired furnishings make it appear drab and uninviting. That being said, it was a welcome retreat during an airline travel crisis

The room was very nice, clean and updated. The bed was super comfortable and the AC worked great. Breakfast was good, I got there a little late so there was not a lot left but I did get some scrambled eggs and made a Texas shaped waffle.

The condensation from the AC leaked on the floor so the carpet was wet on one side of the bed. Other than that I had no complaints.

I always stay at this hotel. Value for money is very good. everything is very good except for the gym: old and without maintenance. The gym is always important for us who travel a lot. The problems are the same as 3 years ago: the bike doesn't work, the treadmill is old and needs more itens like dumbbells. Please invest more in the gym and buy more items and you will be the best option in the area.

Friendly check-in staff! Our room was very clean and had a nice updated look! The bed & pillows were really comfortable! So convenient to DFW! Will be staying here again in two days! We look forward to it! Thank you! 😊

The shower did not drain well!

I stayed twice two nights in a row the second room had a musty smell the service was great at the service counter but their breakfast leaves much to be desired no cereal bowls for cereal not really a great choice for hot breakfast other than that I was pleased

Not impressed with their breakfast it could have been far better there were no bowls for cereal they use tubes of syrup instead of the syrup you can pour on your waffles and there didn't seem to be any bread for toast

Value for the price. Good bed

I mistakenly left a plastic grocery bag in the room with my shoes, medication, belt, other items on the couch. The afternoon 4:45 desk manager has no idea how to find it and as of today has made no effort to contact me. I'm assuming housekeeping threw it away.

The staff was so friendly and accommodating, rooms were clean, quiet area, it was super close to our concert venue and near by fast food restaurants making it easy as a traveler to navigate to and from the hotel.

Nothing it was a great stay!