My family and I have stayed at this location multiple times over the past 30 days due to a family member being in the hospital. Everything about this property exceeds our expectations. The staff is phenomenal from the front desk all the way to the housekeepers, even the staff that serves breakfast in the morning are friendly. We really enjoy the lovely rooms, great breakfast and we always set time aside for the pool. The hospital (UT HEALTH) was less than 4 minutes away plus this hotel is in the perfect location for family parks and dining!

Nothing negative to say here! Considering the location the place is actually excellent. It only took about 3 min for me to reach the hospital. The property is great!

It was clean it was quiet it was in a great area the staff was amazing chicken was so easy and quick

There wasn't a big selection if kids were involved for breakfast. I love biscuits and sausage gravy, but if it had a waffle section did not know where it was. And I know a lot of Holiday inns have a walk selection and travel all over the United States for work. our military was having a meeting and that's understandable near the breakfast area and we did not want to disturb

The breakfast was better than average for low-cost lodging. But, anytime one is eating factory made omelettes with plastic forks on Styrofoam plates with no fresh fruit and cinnamon rolls that come in plastic containers from Lord knows where, you can’t really give that breakfast a very high rating. Staff members were courteous and enthusiastic. The room was large. The furnishings were a little worn, but they were completely OK. My room had a very good worktable, almost like a small conference room table.

The cheap hollow core door on the bathroom that is hung in such a way that it almost swings closed, left to its own devices, cheapens the entire room a little bit. I felt that my very large bed was a little bit crowned in the middle, which is not a big problem, but it is noticeable.

Very comfortable bed and pillows! Nice TV, lots of channels, air conditioner worked great, clean room, friendly staff, quiet hotel, would stay again. Safe place to stay if traveling alone.

I didn't get to eat the breakfast because I had to catch a flight at 6am so my lyft driver picked me up at 4am, so that's the only thing I missed out on. Just wish there was fresh fruit or even a pastry available at that hour for the guests that have to leave before breakfast starts. They did have coffee ready but that's all.

Location

Rented room with jacuzzi tub main reason n pd extra for that room style upon checkin was informed none of their jacuzzi tubs jets in none of the rooms work due to hail damage they got🙅🏻‍♀️ they need update their site advertising something they do not have However the front desk lady said they’d give me 1000 points but I had to download their app which 1000 points doesn’t really get ya nothing

The staff was kind and accommodating

No complaints. They had issues with the keys the late night I came in and the young girl at the desk acted quickly and had a new key for me in the morning. The original hotel room I had smelled like the bathroom was mopped with a dirty mop and she immediately got me a new room and reimbursed me for the key issue. Overall very happy with the experiences

The dry sauna was a bonus surprise since I do always love me a dry sauna ! The fact that ice cold citrus water was continuously offered in the lobby was extremely nice since our stay was in August. I consider that a impressive personal touch making the hotel vibe very welcoming.

I'm not sure.. our stay was quite wonderful.

The facility was clean and close to our needs. The breakfast exceeded our expectations. The pool and sauna were clean and inviting.

I booked a room for four people we had 2 towels. When we asked for two more staff told us we had to return them after use. It seems that if you book a room for four people, that accommodations will reflect it. I waited over 15 minutes for the front desk only to receive card keys for the wrong room. We were given the right room, and then only one key worked. Everything was made right, but it just seemed unprofessional.

It was incredibly clean and well stocked. I’ve never stayed in a hotel that offered to bring you any toiletry items you may have forgotten, including a RAZOR, complimentary! The staff was extremely friendly and helpful, and the hot breakfast each morning was delicious.

These are kind of trivial, but it was a little out of the way of the places we were visiting.. and there was no Texas waffle maker!… really, I have no serious complaints.

We were in town for a baseball tournament and had 4 families staying at the property. My wife and I have two boys on this team and had another one staying with us this weekend. When we went to make the bed for them, we needed more bedding, so I went down stairs and a woman that was getting off of work after her shift offered to help me with my request. The BIG one to me was the next morning, I left my Apple ear pod pros on the nightstand in the room when we left for the game, I called and told them what had happened and they went and got them and did not lie about them being there!!! Honesty, is a HUGE thing to me!! I will always choose this hotel due to the honesty!!

I loved everything.