Well, the first day of breakfast is on time the second day there was no breakfast till probably eight or nine so we just left and went to McDonald’s

The first night was not good the first room, but the room was good, but the atmosphere was not. We had a guy sleeping right out in front of our room and a motel smoking weed. Another guy was walking up and down now one guy walked by and put snot all over our window, we told the management they gave us another room which was very pleasant and very nice location right in front of the pool. The kids could swim when we could see them so it was nice.

It was clean and quiet. Met my needs and perfect price. Rented 2 room wished I got a discount but no biggie. Seen a couple shopping carts 🙄but that’s should be taken back to store from the guest that used it.I used it later to push my niece in for a ride…it was hilarious considering she’s 40 years old lol. But other than that it was clean in and out.

The grocery cart left from a guest who showed walked it back to store I used it later to push my niece in for a ride…it was fun considering she’s 40 years old lol So we took advantage of the carts

This was my second stay at the Magnuson Grand. It is obviously an older property showing signs of wear and tear but there is still evidence of the ‘Grand’ facility it once was. For the price there isn’t a better place to stay in Tyler. The staff are super.

The parking lot makes it look worse than it is. They were actually resurfacing it as I was checking out.

I like the service I received.

I complained that the heater in my room was not working. It didn't get fixed. They tried to move me to another room, but the key card reader didn't work. So I just stayed in the original room. Also, I requested towels for the next day, but never received clean towels.

Everything is OK so far I'm still here trying to book for another night if I can afford it.. the staff are so nice and helpful they help you try to figure things out it's cool so far

Really nothing so far it's been a long few days but I was able to get some peace of mind here it's quiet. Respectful people all around

The office was very helpful ..

The housekeeping can't speak any English but otherwise I was alright with everything.. I feel that they should clean all the rooms up everyday part of keeping gems down if they don't have enough help hire more help otherwise it was a pretty good place to stay.

The property was easy to find. Staff was very friendly (even though he had several people in the lobby). The room was clean, and welcoming! The pool area is very nice as well.

The property has an old car with the windows busted out parked in the area of our room. The room reeked of weed. The Cable TV isn’t clear at all and kept going in and out. The property has the potential to be extremely nice, but it seems no one cares enough to make it that way.

I was given the quiet area I requested. The renovations are allowing for a better cosmetic look.

Lacking in “customary” items, plastic cups, box of tissues,hair dryer, iron, coffee pot. The renovations should not be just cosmetic but more effective. The tub leaked water all on the bathroom floor.

price, location and parking available right outside of room/ kind staff/ 24 hour front lobby staff/ beds comfortable/ shower pressure good/ microwave and fridge in room

pool closed for unpredictable amount of time/restaurant closed down /vending and ice machine not available / lots of mud in parking lot/ they did not sweep or mop floors / no late check out ( $10 extra per hour)/ most drawers stuck shut

No breakfast available since COVID-19 killed all of that everywhere. Staff were courteous and polite. Great value for family of four. Great location in Tyler. Close by to everything useful and fun.

Breakfast is always good to have. Better coffee maker would have been nice with more selection. The linens had an odor but it was nothing unbearable. An ice machine would have been great too.