124 reviews
From
$904609 Aerial Way, Big Stone Gap, 24219, Virginia, United States
124 reviews
1/27
Free parking
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Streaming service (like Netflix)
Free spa
A 3-star hotel in Big Stone Gap, Virginia, offers mountain views and a welcoming vibe. Located about 1.6mi from the city center, this property pairs comfortable rooms with free Wi-Fi and streaming service, plus breakfast to start the day.
Address: 4609 Aerial Way, Big Stone Gap, Virginia, United States. Location: about 1.6mi from the city center. Price starts from $90 per night. Reviews: 124.
Amenities include free on-site parking, an indoor swimming pool, a spa, a fitness center, a business center, and free Wi-Fi, plus room service and a 24-hour front desk. The property features air-conditioned, non-smoking rooms with mountain views and wheelchair accessibility. For events, meeting/banquet facilities are available for an extra charge; streaming service is included; and a picnic area, beach chairs/loungers, and kids' meals are available for extra charges; upper floors are accessible by elevator.
After a day of winding through the area, dive into the indoor pool, which is heated, saltwater, and adults-only for a relaxed swim. If pampering is on the agenda, a spa awaits, while the fitness center makes it easy to squeeze in a workout. Free on-site parking keeps things simple, and the 24-hour front desk is ready to help with whatever’s needed. Connectivity stays effortless with free Wi-Fi and streaming service, and breakfast is included to kick off the day.
For meetings, events, or casual gatherings, meeting/banquet facilities are available for an extra charge. Picnic areas and beach chairs/loungers add to outdoor moments, and kids’ meals can be arranged for an additional fee. Upper floors are accessible by elevator, and room service is available to bring meals or snacks right to convenience wherever needed.
The stay is designed for comfort with air-conditioned, non-smoking spaces and mountain views that frame the surroundings nicely. A business center supports work needs, while the overall vibe balances practicality with a warm, welcoming feel—perfect for travelers looking to mix downtime with a touch of convenience.
Closest airports
Tri-Cities Regional TN/VA Airport
32.4miFree parking
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Streaming service (like Netflix)
Free spa
Air conditioning
Parking On Site
24-hour front desk
Mountain view
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Picnic area
Upper floors accessible by elevator
Free toiletries
Show 13 photos
King Room
1 King Size Bed
1 Sofa Bed
325 sqft
Microwave
x4
+
x3
More details
1 King Bed, Nonsmoking is 323 square feet and includes a king-size bed 150-183 width plus hairdryer.
Show 4 photos
King Room, Accessible
1 King Size Bed
1 Sofa Bed
400 sqft
Private Bathroom
Washing machine
Microwave
Flat-screen TV
x4
+
x3
More details
The spacious triple room provides air conditioning, a washing machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The triple room features a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
Show 4 photos
Queen Room, Accessible
1 Queen Size Bed
400 sqft
Private Bathroom
Washing machine
Microwave
Flat-screen TV
x4
+
x3
More details
Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room features air conditioning, a washing machine, a tea and coffee maker, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Show 4 photos
King Room, Single Use, Sofa
1 King Size Bed
1 Sofa Bed
400 sqft
Mountain view
Private Bathroom
Washing machine
Microwave
+
More details
Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a seating area as well as mountain views.
Show 4 photos
Room - 2 Queen
2 Queen Size Beds
400 sqft
Mountain view
Private Bathroom
Washing machine
Microwave
x4
+
x3
More details
Two Queen Beds Non Smoking
Suite, 2 Queen Size Beds
2 Queen Size Beds
x8
+
x5
More details
Suite Two Queen Beds
Show 4 photos
Junior Suite
215 sqft
Free wifi
Microwave
Flat-screen TV
Refrigerator
+
More details
Queen Room
1 Queen Size Bed
+
More details
Suite, No Window
1 King Size Bed
More details
Queen Room, Sofa
1 Queen Size Bed
1 Sofa Bed
More details
Suite, King Size
1 King Size Bed
More details
Accessible Room
More details
9.1
124 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Angelia
10
August 2024
This is one of the most beautiful and comfortable hotels I've ever stayed in, far exceeding more expensive hotels from the past. The decor is of an old hunting lodge, the furniture is adorable and all made of natural wood! This hotel has a homey but at the same time up to date and modern feel. Just the lobby alone is so gorgeous. Breakfast was excellent. The beds were super comfortable. The room was clean and smelled wonderful and the staff went over and above to help me with accommodating my handicaps. I can't say enough nice things about the gentleman who greeted us when we arrived very late, nor the very sweet woman who checked us out the next morning. Everyone on staff was so pleasant to us. And the soundproofing! Once we were in our room, we didn't hear another sound until we left it the next morning! Last but not least, the views. This is the Appalachian mountains at their finest. And the price for all this was far less than I would have expected if I had seen the hotel first. I visit this area of the country frequently and I will be staying at the Quality Inn and Suites again and again! Thank you for the most pleasant aspect of our trip!
I can't think of a thing that wasn't perfect.
Rita
10
August 2024
The breakfast was hot and tasty. Scrambled eggs were cooked perfectly, sausage was tasty. The people working the breakfast area were friendly and kept everything hot and filled. There was a nice selection of breakfast foods scrambled eggs, bacon, sausage, oatmeal, an assortment of rolls, bagels, toast, orange juice and apple juice and coffee!
The hotel was very clean but did show some age spots. I am by no means complaining! I would stay there again in a heartbeat.
Thomas
10
July 2025
Very welcoming and friendly at the front desk, great breakfast served by friendly wait staff, safe, clean, comfortable. We especially enjoy the gazebos overlooking the valley. The pool was clean and well taken care of. Rooms were immaculate and well appointed. Bed was comfortable. A great place to stay.
I cannot think of one thing
Kylemsutton
10
January 2025
The staff were extremely friendly and efficient. The hotel has a rustic feel, it is very nice. The bed was very comfortable. It snowed overnight while I was there, and the parking lot was cleaned off before I woke up. Overall, it was a great experience.
Nothing
Teresa
10
August 2024
Rooms are very spacious and clean. The common areas of the hotel are very comfortable and clean. Staff was very friendly at check-in and throughout our stay.
The mattress in the room I used could be replaced for better comfort. The other people that I stayed with said their mattresses were very comfortable and likely were new so perhaps they are replacing them already :)
Danielle
10
May 2025
We ran into car trouble and only had enough money for one nighty husband got paid the next day and they allowed us to pay for the whole stay the next day we are sooo appreciative of that!!! The hotel is clean the staff are amazing and we will definitely be staying again!
Peige
10
December 2024
The pillows!!!!! They were so comfortable. We had stayed there before visiting family and had a great experience. The decor and the very friendly staff made the stay even better. I highly recommend staying there.
The only question I had was the wifi. But your in the mountains and sometimes it's spotty. They still had regular TV.
Hendry
10
September 2024
Breakfast was great, the rooms are clean and welcoming, the location is beautiful and the staff were all very friendly. Plus, there's even a neighbor dog that visits the parking lot and gazebos in the morning for treats and pets.
Not much. A lighter weight blanket was the only thing i wish i had
Katherine
10
October 2023
The breakfast was wonderful each morning. The entire motel was exceptionally clean and always smelled good. The staff were warm and friendly. We were especially impressed with the free pizza dinner on Tuesday night for all the guests! What a great surprise and a treat! I've never been to a motel that offered a free pizza dinner before!
Nothing. Everything was perfect.
Natasha
9.1
June 2025
clean, comfortable, good size pool, staff was very accommodating and super friendly. Also, good breakfast
TV signal went out so for the last day/night of my stay I had no tv to watch
Airports
Tri-Cities Regional TN/VA Airport
32.4miAirports
Tri-Cities Regional TN/VA Airport
32.4miLocation
Features
Age restrictions
Availability
Free parking
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Streaming service (like Netflix)
Free spa
Air conditioning
Parking On Site
24-hour front desk
Mountain view
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Picnic area
Upper floors accessible by elevator
Free toiletries
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Visual aids (Braille)
Wheelchair accessible
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Fruit
Kids' meals
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Designated smoking area
Facilities for disabled guests
Heating
Interconnecting room(s) available
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Microwave
Refrigerator
Washing machine
Living Area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Streaming service (like Netflix)
Telephone
TV
Outdoors
BBQ facilities
Outdoor furniture
Picnic area
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach chairs/Loungers
Fitness
Fitness center
Free spa
Indoor swimming pool
View
Mountain view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
JCB,
American Express,
Visa,
Mastercard,
Diners Club,
Discover,
Maestro,
Carte Blanche
This property does not accept cash.
When are the check-in and check-out times for Quality Inn & Suites Big Stone Gap?
Quality Inn & Suites Big Stone Gap welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 11:00 AM.
Is free parking available at Quality Inn & Suites Big Stone Gap?
Yes, there is free on-site parking available at the Quality Inn & Suites.
What are the rates at Quality Inn & Suites Big Stone Gap?
At Quality Inn & Suites Big Stone Gap, prices have a starting point of $90. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
What types of rooms does Quality Inn & Suites Big Stone Gap offer?
At the Quality Inn & Suites, the available room types include a standard room with two queen beds, a king room with accessibility features, a queen room with accessibility features, and a standard king room with a sofa bed. All rooms are non-smoking and have a size of 398 sqft. The rooms accommodate between 3-4 adults and 2-3 children, depending on the room type.
Which amenities can guests enjoy at Quality Inn & Suites Big Stone Gap?
Guests at Quality Inn & Suites can spend their time enjoying the hotel's leisure amenities. They can start by taking a refreshing dip in the indoor swimming pool, which is available year-round. This pool is heated and features a saltwater system, providing a relaxing and enjoyable experience. However, it's important to note that there are age restrictions and only adults are allowed to use this pool.
Additionally, guests can also make use of the hotel's spa facilities to unwind and pamper themselves. They can relax on beach chairs or loungers provided by the hotel and soak up the sun on a beautiful day. For those who prefer to stay active, there is a fitness center where they can work out and stay in shape during their stay.
In conclusion, guests have various options to make the most of their leisure time at Quality Inn & Suites, including swimming, sunbathing, and exercising.
Does Quality Inn & Suites Big Stone Gap have a pool for guests?
The hotel has one pool that is accessible all year round. It is located indoors and is exclusively for adults. The pool is heated and has saltwater.
Can I use my credit card at Quality Inn & Suites Big Stone Gap?
Yes, you can use your credit card at Quality Inn & Suites. They accept American Express, Visa, Diners Club, JCB, Discover, Mastercard, Maestro, and Carte Blanche. However, cash is not accepted as a form of payment.
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