The staff were polite and professional. The pillows and bath towels were very nice. Room was clean and breakfast was good.

Room was on the smaller size. The heater in room did not seem like it was working very well. Our key card kept messing up leaving us locked out but the staff was very helpful in assisting with this.

I did not eat breakfast at the hotel. I usually plan ahead and bring a protein shake for breakfast when I travel.

In terms of breakfast, there were very few sugar free/ healthy options. Otherwise, I was extremely disappointed to find there were no lounge chairs around the pool. The pool area was so spacious and clean, but there were no lounge chairs to relax and soak up the rays. Disappointed because I selected this hotel, particularly because it was the only one I could find with an outdoor pool.

The Wingate at Claytor Lake is clean,comfortable, the staff is awesome. The lady that works mornings is redhead she is the hardest worker ever! The electric went of for 16plus hours they still maintained an awesome professional safe stay!! Thank you Wingate 😊

Nothing

Considering changes from Sleep Inn to Wingate, the Staff was excellent!! Hoping for a discounted offer to stay once the change from Sleep Inn Wingate At Wyndom is complete : )

Housekeeping - was short staffed - cleaning could have been a bit better - but again, being short staffed, they did what they could.

It was surprisingly clean. I figured I was gonna have to deal with a mediocre room when, in fact, it was very clean and the air was comfortable. Great room for the value

the shower didn’t work properly so it took a while to figure it out

The room was very clean and comfortable. Despite being just off of the interstate, it was quite peaceful.

There was only one thing that I didn't like, and that was the elevator. It needs to be upgraded.

I never saw or met with a staff person. It was all automated on screen for check in.

I never met or saw with a staff person. It was all automated on screen for check in.

breakfast was an issue. nothing

wrong coffee cups they were using juice cups No lids for coffee. No creamer only sweeten creamer. No cream cheese for the bagel.

The beds were extremely high. Had a hard time getting in and out of them. Its like they think everyone is 6 feet tall.

We loved the hot breakfast, the indoor pool it was clean and a very great stay!! A big shout out to Linda, our 4 year old just fell in love with her every time we would go through the lobby she would always look for her she is definitely amazing and just a all around amazing woman!!