Location was wonderful. It was a short walk to the beach. Hotel was extremely pet friendly. I would rate the breakfast better than most hotel breakfasts. While we didn't use the indoor pool, it looked very nice. We stayed in a pet room on the first floor so there was no carpet which suited us just fine. Room was large with mini fridge and microwave. There was a nice grassy area outside the room accessible via a sliding glass door that served as a great dog area. It was complete with a dog waste can and plastic dog poo pick up bags. Room was very clean. No pet smell.

Sliding glass door in our room was difficult to open and close. Needs a little TLC. Other than that, can't think of anything else that would have made it better for our situation.

The pool was nice, the observatory on the top floor was really cool to check out. The room was more spacious than I thought it would be. The chairs to the dining room were cozy and the partial view of the ocean was actually pretty decent from our room. Loved looking at the ocean. The location also was pretty close to everything in town.

The bed was hard and uncomfortable. I had trouble sleeping for more than 5-6 hours. Also the blanket on top was pretty scratchy, the second night I realized that I can just remove that and keep the down comforter on instead. Also the sheets were not as soft as I would like too. The first night the lady that checked us in wasn’t as friendly (in her defense she was dealing with an upset customer when we got there, but my husband tried to ask her how her day was going and she completely ignored him.) There was a guy there when we checked out that was very nice and helpful. Outside of that we had a good experience.

We had a family gathering and had five separate rooms between us. All the rooms had amazing but different views. The beds were comfy. This hotel sits the closest to the ocean of any of the hotels in Ocean shores and has an approach to the beach right outside of the driveway.

The bathtub plug was dissolved in a way making it impossible to plug the tub all the way. The door knob for the observation deck on the outside of the door was corroded and Rusty so that you could see the inside of the door knob. The breakfast although Hardy was fine but the bacon kept running out so quickly that there was no chance of most people getting any. The line at the waffle maker was definitely a deterrent. The juice dispenser seemed to be out of the juice syrup because both apple and orange juice tasted very watery and bitter.

Great view, closest property to the beach at Ocean Shores. Farthest property to the north, so less busy. Nice complimentary breakfast, too. Checked in 4pm, room smelled fresh. Left & Returned 3 hours later to a strong perfume smell. Staff worked diligently to determine its cause & source, relocated & upgraded us because of it. No one had entered our room - nothing disturbed, no windows open. Best working theory is that since this had an adjoining room, that other room’s guest overdosed on perfume (my grandmother did this also, I understand the likelihood). Bottom line, they can’t control the cause. But they owned the situation & made it right. They moved & upgraded us, apologized, & alerted the morning manager who also apologized.

Hot tub out of order (but on the bright side, they do have a sauna)

LI went through some rough times after buying it from Best Western. The place looks the best it's been in a long while. The front desk did everything possible to assure guests had a great experience. The location is amazing - on a road direct to the beach. We always get a room with a full ocean view - totally worth the money.

Bad bad internet. One employee blamed it on Ocean Shores availability. Doubtful. Fortunately we were able to connect our laptops by creating a hotspot on our phones. Too bad the front desk didn't do that when they were having issues.

The location is conveniently located near the beach. Couple minutes drive to activities like go cart, bike rentals and casino. The room is very spacious and you get a free nice breakfast. There’s dry sauna too.

The swimming pool can get crowded as it was small during peak hours. We were on the highest floor (4th floor) and when our neighbor room came late at night, I can hear the squeaky floor in our room while they were walking. I can’t imagine if the room below us can hear our footsteps especially we have a jet spa tub which we tried to use an hour early before 10pm. We try to be mindful as we could.

The manager Tammy was super friendly and got us the only pet friendly room with a view of the ocean! It was so convenient to drive right out on the beach and the sliding back door made it easy to let our dog out. It was also remarkably quiet for a pet friendly hotel. They had a decent breakfast, and when they found out I was gluten free, made sure to have gluten free waffle batter as well. Really unexpected in a small town.

Everything was really great, but if they wanted to up their breakfast game for us Celiacs, I would recommend a dedicated waffle iron for the gluten free batter in order to avoid cross-contamination.

The location close to the beach was helpful and we loved the fact that we could bring our dog! They have a nice breakfast available that helps us keep the cost down when traveling with our grandkids. The kids loved the pool time as well. This place is a great value and we would go again.

The building is older and there are a few basic maintenance issues like a bathroom fan that struggled to work. I e elevator didn’t work and the hot tub was out of order. No big deals that really affected the quality of our stay.

The location was great for getting to the beach as we were next to one of the access roads. The room was very clean. That’s most important for me. The room was spacious. I liked having a division between the sleeping area and the living area. The lighting was great.The bed was comfy as well as the chairs in the living area. The frig worked well. Kept our food cold which sometimes is not the case in hotel rooms. The staff was very courteous and helpful. Gave us great ideas for dinner.

We knew going in that the elevators weren’t working. Sadly, the breakfast was not good at all. The sofa in our room was really bad. I think they had removed the mattress and along with it, the comfort of lounging on it. Both of these were not huge problems for us.

This was the first time I traveled with a pet, the room was set up perfect. It had a sliding door that made it easy to come and go without taking your pet through the hotel. This hotel is not in the middle of busy Ocean Shores, but has easy 1 or 2 minute access to anything we needed without being in the chaos. The pool and hot tub were very clean.

Our pet friendly room had a small kitchen sink area that I appreciated, but maybe could’ve used a bar towel or paper towels. Since we had a pet we ate takeout and used the sink area.