As with any continental breakfast I've ever had at a U.S. hotel/motel, the one at National 9 Inn Showboat left a little to be desired, both in amount & selection of breakfast fair offered. If you've ever stayed at a hotel in continental Europe & had a continental breakfast there, then you'll understand what I mean. Continental breakfasts in the U.S. are bare bones when compared to continental breakfasts in Europe.

Staff went above and beyond to help with whatever we needed

Staff was so nice, motel was clean. I would recommend to anyone and will stay again! My husband was in the hospital and did not know how things would be day to day, everyone went above and beyond to help us from the front desk to house keeping. I appreciated them all at such a difficult time for me!

I asked about changing to a different room from the one I booked. They did it immediately, no problems or hassle. I have booked here before, and will always book here when I travel to Casper! Staff is friendly and professional. Rooms are clean and comfortable, and price is great!

A small coffee pot in the room would be nice, instead of going to the lobby for coffee. They have a good continental breakfast, but I don't eat breakfast, so just having coffee in my room would be perfect.

The cost was great!

I was charged $100 deposit, separate from the cost of the room, which is understandable. The next morning upon checkout, the desk lady gave me a credit card receipt showing -$100. But here I am 3 days later, with it still not being returned to my account. I did book through Booking.com, but the amount remaining unreturned is labeled as National9 Inn-Showboat. If this is how long it takes to return my deposit, I will most likely not be staying here again.

I liked the breakfast that was provided, proving that a variety of breakfast food can be offered in a small space.

There was not enough lighting in the room, and I would have liked a bedside table on BOTH sides of the bed. Also, with the construction on the highway, the property was tricky to get to, but that's not the property's fault.

Hi Booking.com. URGENT. They have deducted $100 USA from my credit card, and this money was NOT yet reimbursed to me, this was in addition to the accommodation payment. So please find a way that this money will be reimbursed ASAP

Booking.com. URGENT. They have deducted $100 USA from my credit card, and this money was NOT yet reimbursed to me, this was in addition to the accommodation payment. So please find a way that this money will be reimbursed ASAP

Breakfast was alright. Would have been nice to have biscuits n gravy, some meats besides just waffles and cold cereals.

Drain stopper in bathtub was not working. Would not close to take a bath.

staff, bed, location, convenience. My biggest thing when booking accommodations is cleaness and location! This place may be a little out dated but how clean it is makes up for that. And I have to say we travel a fair amount and this was one of the most comfortable beds we have slept in. Added bonus was a restaurant right next door and the fact that’s it was by highway, and we were happy with the price. Was very quiet and nice hot shower, if tub doesn’t drain then you may not have pulled the shower switch up all the way. We plan to stay here again on our way home - good thing because we forgot our pillows LOL - they are holding them for us, like I said “GREAT STAFF”

pillows were pretty flat, but we travel with our pillows so that was not a problem to us

Having a free breakfast every day helped get the kids ready for school. The room was perfect for our family. We ended up staying almost 3 weeks due to no heat in our house.

Everything was good!

Location was close to where medical appointments were located. Good price and comfortable room. Great young man checked us in and met all of our needs/requests with a smile on his face.

Room was fairly close to the front desk, every noise (telephone ringing, conversations )could be heard in our room. Woke up very early because of noise distractions.