The hotel is very modern from the point of architecture, as all rooms are facing the ocean with a fantastic view from my 7 floor. I also like food quality and variety in all inclusive package. The hotel spa was outstanding - they offer 1 hour massage, steam room (hammam) and sauna for a discount price of usd 30.

What I really don't like there is noisy and tiresome animation/entertainment service. They turned on very loud music at the beach, and in the evening the music loudness was just unbearable. I would recommend the manager just to abandon all animation, and instead invest more in the hotel bars' design and attractiveness, as currently hotel bars are not cosy at all. I hope you, dear Managers, will get my point, - you have posh 5 stars hotel, and this cheap, loud and absolutely superfluous entertainment downgrades your place to a lowly one. Also big waves prevented swimming in the sea during all my stay.

This was our second stay in this hotel, after two years. The Riviera is as we left it 2 years ago, with small nice improvements. The building itself is not new and furnitures are a bit aging but it is exactly as we left everything two years ago with a comfortable room and kind service. Shower head were new (mine 2 years ago was malfunctioning), they improved the pool/beach showers and they have a brand new playground for kids. Air con works well if you can wait 5/7mn to cool down. The entire property, rooms, public areas are very clean just like the pools water. Sunbeds are good, beach is cleaned from plastic with thin white sand. Different activities for adults (water polo, beach volley, beach soccer, yoga,...) and for kids, plus the kids club. Bad comments about service or food are unfair. I'm French, gourmet and picky about food. The buffet proposed varied dishes every day and at every meal, including bbq with seafood, fish, meat every dinner. Vegetarians or diet options also available and I'd say that food quality is good and tasty, with some astonishing surprises. Only bbq meat is overcooked, probably by haccp/food safety considerations. Late afternoon collation is only a few cakes (not dry) but late morning snacks or early afternoon buffet if you missed the lunch or breakfast are life saving. In general the all inclusive is very fair and worthy, but eating at the hotel may be disappointing if you choose to order à la carte (same menu as the all inclusive option). I'd better rent a scooter or call a grab to visit the dozen of local restaurants that sit just a 10mn ride from the hotel (on Dinh Tien Hoang road), and that are probably better and cheaper than expensive and very average Nha Trang options. Overall I'd rate the hotel 4 stars "++" as they make efforts on the service and the property is well maintained. It's a really nice option for all inclusive with kids, and I believe the 8.

Nothing, but people need to be aware that the vietnam east coast can be wavy. 2 years ago, in July, the Riviera beach was nicely calm waters. This year, we've had 2 days of significant waves prohibiting swimming in the sea, but the life guards made a good job at telling to people were to dip (knee high) and play in the waves.

Loved our family stay in the villa. Food and facilities all great. We didn't get the bus to the city as we had stayed there before going there so didn't need to visit. On our All Inclusive stay we could order food to our villa off a specific menu which was always delicious. Lovely selection of food at meal times, snack bars inbetween. Waterpark area opened for 2 hours in the morning and then in the afternoon, good selection of slides and a splash park. Most staff were lovely! Well kept gardens by the ground staff. We would visit again.

Most bars closed at 6pm, after dinner their was only the bar up at the entertainment/waterpark area open. It would have been better having the beach/pool bar open past 6pm to enjoy nice chilled evening on the beach or by the bar instead of walking all the way to the other side of the hotel where the music was loud. Quite a few of the staff seemed grumpy, if you said hello in Vietnamese they perked up but didn't seem to enjoy being there! We went all inclusive with 8 and 11 Yr old and felt if they had more bar options on an evening it would have made our stay better. But we did love having our space at the villa and would go back!

The staff was really nice and helpful , the food was really good too and the pool was really clean also the entertainers were really nice and even tho is really focused on Russian guests I also enjoyed some of the activities so I don't think is a problem , I really recommend for a short getaway because is it very relaxing

The Staff were amazing courteous always available and nothing was to much trouble

Being all inclusive is all well and good food wise was a a bit disappointed in the quality of the drinks offered around the pool areas the gin was like petrol couldn’t drink it and if you wanted a tonic you had to pay for it the other drinks except beer was not acceptable at all. Give quality but restrict the amount people can have.via there room number.

We had a wonderful holiday in Cam Ranh. Our room was super clean and spacious, with a beautiful sea view. We loved that the resort has lots of space, so that it doesn't feel crowded. There are big pools, a lush green garden and a beautiful beach. They have a free shuttle service to Nha Trang, so that you can go sightseeing and shopping in case you start feeling bored in the resort. Even though some employees struggle with English, they will always find someone who will understand you, so we didn't have any issues with that. The buffet was of good quality, although started to feel a bit repetitive after a couple of days. The staff is very respectful and hard-working, you can see this every step of the way. It must be a result of great management. :) Thank you for having us!

The entertainment program was mainly focused on the Russian and Kazakh visitors, so it wasn't really enjoyable for us, but it made sense because they were the majority of guests

The staff were professionally helpful and highly responsive. They even gave us a little present for birthday celebration, that was so thoughtful! The resort was spacious with lots of green spaces and various facilities available.

The TV was a bit hard to use, luckily they sent a staff member right away to guide us. The breakfast was nice but there was room for improvement.

Beautiful hotel. Such friendly staff. The rooms were super spacious and nice. The private pool on our room was so nice for small kids. The Aqua Park was awesome. The activities for kids were so much fun. Great vacation for our family.

I'm not sure how to fix it, but the meal times were super crowded and a bit chaotic. I don't know if the design of the eating area could be improved or if the eating times could be spaced out a bit better.

Amazing beach, sea, pools, kids club, variety of food and water park. Our kids loved it. The food had an amazing variety. When we arrived, we asked for a larger room to accommodate our family of 5 and were upgraded to a larger room for free which we were so grateful for.

They were an hour and a half late picking us up from the airport. The food also gets a little repetitive after a while.

Choice of foods and deserts was excellent. We purchased "all inclusive" option. Air conditioning also was working well in the room, which is important in a hot climate.

This is not new property, we had some plumbing problems in there. There was only 1 choice of local beers for "all inclusive" package.