The apartment is situated in a very nice and local neighborhood. People are very friendly, there is a very nice coffee shop in the street, and amazing food on both its ends. The staff at the property is very kind, and is willing to help you with most things. The check-out time is strict, which is fair --- but do keep that in mind. I stayed in the superior apartment for 10 nights, and the apartment was very clean with new linen when it was handed to me. The apartment got cleaned twice in the time I was there, which maybe less if you plan to spend too much time at home. It is very much value for money.

I did not assume this was a hotel. It is a very good sublet, at a great price, and has additional services. But maybe calling it a hotel is not correct.

The kitchen is fairly well appointed for Vietnamese cooking and the cooktop and refrigerator are very good. The toilet facilities are very good. The bed is comfortable and the room is a good size for 2 people. Great location close to markets, the train station, Van Mieu.

The kitchen walls need a clean top to bottom, especially the range hood (thick layer of dust and the fan does not function efficiently as the filters are dirty). Very difficult to find the hotel for local drivers, also because there is zero signage in front.

Apartments in the neighborhood far from tourist traps so the shops and coffee places around are mainly for the locals and therefore so much nicer and better priced. Apartment was very clean, had everything we needed. I recommend this place.

After 22 they close the main entrance so each time you get in and out you need to wake up a door man.

High quality apartment! Value for money. The unit is as posted. One of the best you’d find in Hanoi. Great and friendly staff.

Nothing. Maybe the location was not suitable for us but overall this was a great stay!

Vey nice in flat in a quiet area. Everything you need is there.

Friendly host, beautiful place, affordable

Cannot say anythng since it's so good

Good location within a walking distance to the lakes and the old quarter. Very quiet. Personnel was super helpful and picked up the phone at 3AM to help us check in so late due to a flight delay.

The kitchen could be better equipped. It only had two cups, no glasses and there was no tumble dryer as opposed to the description and this time it was super important for us after full-day exploration in a heavy rain. :( Difficult to find as there was no sign whatsoever and the location shown on Booking was wrong. The address was also missing the building number which is #55.

Dated and not clean Constant noise from the dogs in the neighborhood The whole area is under construction, so the cars cannot even get too this street.

Windows are not actual windows, they are facing a hallway. Sound proofing was missing, you could hear everything from outside: dogs barking, people yelling etc. Bed sheets were really used up, partially teared with some holes in them, also some stains. Bathroom wasn´t very clean, with other people´s hair present, spider webs or some trash already existing in the bins.

Staff was very responsive, and tried to cater to your needs when you request for them. For example they messaged me before my flight there, and also changed my pillow to a firmer one when i requested for one.

I'm going to be very objective over here. This is NOT A HOTEL. This is a warehouse, with people using the lobby (2nd pic) for packing of goods and it also serves as an office. The entrance has no signage of any sort, and i would say it's impossible to determine the location of the property when you are first looking for it, as the address given on the website does not match the actual property as well. Even multiple grab drivers can't get me to the right location. It has a shutter(3rd pic- how the "hotel" looks like from the front) in front which is closed at night, so you have to ring the doorbell and someone will move the shutter up for you. Similarly if you're going out at night, you have to ask the guy to press the shutter up for you, all of which is a big inconvenience on my freedom to get in and out of the place, plus it's also pitch dark on level 1 and also outside the property. The room itself is decently clean and sizeable. Bed is not comfy though, as i did not get a single night of good sleep despite my 12 days here. When i came, one side of the sheets actually had shoe marking on it, as though someone stepped on it to access something. Toilet doesn't look very clean, and also the water always chokes when you bathe. Hot water works perfectly fine thank god. There was also once when the toilet reeked heavily of smoke, because i think someone on top was smoking and it came thru the vent. The entire property then smelled of smoke which i just had no choice but to get out of my own room. The washing machine cum dryer is located in the lobby and it's shared. Upon opening it i saw so much dust built up that i just went to a laundry shop to get my clothes cleaned instead. Overall, it is a cheap accom, but i definitely don't recommend it for female travellers, as it feels dangerous.