Great location, fabulous rooftop pool and bar and comfortable spacious room We had a really great stay at the Eden Star hotel in HCMC and one of the main reasons that made it so enjoyable were the extremely helpful efficient and friendly staff. In particular Kabi the bell man and Kevin at reception were exceptionally helpful organising onward travel and generally really nice to deal with. All hotel staff were in fact very friendly and welcoming which made our stay thoroughly enjoyable.

Cant think of anything......

This hotel is simply fantastic. We arrived here late evening, after our original accommodation turned out to be a scam and we booked this last minute. The receptionists were so accommodated and told us to sit down and enjoy som free snacks and alcohol free drink while our room was being prepared and it was such a blessing! Our trip that had started terrible suddenly became enjoyable again. All the staff here is so polite and helpful. During our three day stay we haven't had a single bad interaction! So the service and the staff is the main reason why you should book your next stay here. The second reason is the pool and roof terass which is an amazing place to hang out and watch the sunset after a day of exploring Ho Chi Minh city. Our room had nice big windows which made for a beautiful view at night. The bed was comfy and AC was quiet. I believe this to be my all time best hotel experience and I highly recommend you to book your next stay here.

Det kombinerade badkaret/duschen var svår att förstå.

The hotel is just beautiful from the moment you step inside, with friendly, helpful staff and a welcome drink and snacks on arrival. My room was pristine and bed super comfortable. I am also hugely grateful that staff allowed me to continue using the restaurant, pool and shower facility after I checked out as my flight was late at night. I will certainly be back.

Quite unimportant, as I loved my stay, but it was difficult to avoid getting water all over the floor when using the shower head in the bath, as there are gaps between the bath and wall. It may cause damage to the room in the long run. Did not affect my stay, however.

Great facilities friendly staff great breakfast

The bed , what's with the rock hard beds in Vietnam, doesn't cost much for a mattress toppers these days. I think if catering for western tourist this needs to be addressed and to be listed on the booking app as soft bed option

The staff were so friendly and helpful. They greeted you with a smile. The hotel had a lovely comfortable feeling, and is one of the cleanest and well-kept I have ever stayed in. The roof top restaurant and bar were the perfect place to unwind of an evening, after a busy day sightseeing and shopping. Breakfast was great. We highly recommend the hotel; we would stay there again. A special thank you to, John, Duy, Annie, Tien, Dai, Ivy and many other staff members who made a stay enjoyable.

Location: The hotel is conveniently located with many restaurants within walking distance. Taking grab is very easy and cheap to travel from point to point. Check-in: Welcomed by the friendly smiled bellboy and front desk staff. The check in process is fast with a welcome drink and little local snacks. Room: The room is big and clean. The room decor is “old fashioned”. Having smart TV in the room with many functions however, it doesn’t have the mirroring function to iPhone. The bathtub is not useful; rain shower will be better if have. The bad thing is the room door. They should change with a soft closing door. Every guests apparently are slamming the door. Affecting sleep in the late night and early morning. The minibar is free except the wine. Housekeeping: The staff is very friendly and helpful. They even place a personalized thank you card on your desk. Breakfast: Variety of choices. To us it is a good breakfast to start the morning. The gym and spa: The gym is very small with treadmill and a few dumbbells. Don’t have bench for doing weights. Spa has a steam room n sauna. Rooftop bar and pool: The pool is at level 12 with nice breezy view. The happy hour drink is very good. The dinner price is reasonable and food is fabulous. They have wedding function at the pool and notice was given to inform the hotel guests. They even provide alternative to use the next door hotel pool. Day tour: The price a bit of the pricey. For the convenience, you can just book through the hotel. The exchange rate at the hotel is 1 usd to 22,000 dong. Not much of a difference from money changer and bank. I feel it is safer to exchange at the hotel. Overall, we enjoyed the stay at Eden Star. The staff is friendly and helpful. Keep up the excellent work. Thank you.

Room door. Slamming sound.

Amazing hotel, we were very impressed as soon as we walked in the front door. Check-in was instant, free secure parking in the basement, and a pool and restaurant/bar on the roof. Complementary mini-bar in the room with water and beer. Huge selection for breakfast which was included in our room rate. The location is perfect to explore HCM and is about a 10 min walk to the start of the new Metro. The staff are also amazing, definitely stay here again.

I honestly couldn’t fault this hotel.

Staff were great. Location very good.. Room did the job. Breakfast was excellent. Pool really nice too. A small but adequate list of tours that you could book at the front desk was convenient and the tour we booked was fantastic.

Noisy hotel. You could hear when guests beside and above were taking a shower, coming and going. Disappointed that for two of the 4 nights that we stayed there the pool area was shut down for private functions. If we had prior knowledge of this we would have booked another hotel as the pool was a major factor in helping decide where to stay with kids.

High quality hotel. Modern, clean and comfortable. The buffet was decent enough. The location is excellent. The other guests were mainly families and retirees, all in all quite respectful.

There was loud music playing throughout the day from the upper floors where the hotel was hosting a conference. I complained to the staff and they moved me to a lower floor and upgraded my room. The music luckily didn’t play at night which was good. Depending on who your neighbours are you may be disturbed by their noise, the walls are not so thick, so you can hear if your neighbours are noisy or in the hallway talking or if they are using the shower next door. Otherwise a pretty quiet hotel though – especially given noise levels in Saigon.

We has three short stays before and between our trips to other parts of Vietnam. The staff were excellent, friendly and very helpful. For instance negotiating on our behalf with drivers we had booked and did not speak English. The rooms were spacious and the free minibar a bonus. The breakfasts were delicious with a wide range of vegetarian options and there was a good variety of delicious Vietnamese dishes. If we had not wanted these there were also varied European dishes available. We very much enjoyed the rooftop pool which was larger than many hotel pools. We will stay again if we are fortunate enough to return to HCMC

Not all the equipment worked properly, in one room the bathroom extractor fan was broken. There were glitches in the room preparation but they were remedied speedily when asked.