I had a great experience during my stay! The Argentinian receptionist, Camila, was super friendly and welcoming, which made the check-in process smooth and pleasant. The room was spotless, warm, and very comfortable. The bed was absolutely massive—perfect for a good night's sleep! At the restaurant, the Moroccan staff member was incredibly kind and made us feel right at home. The food was delicious, both at dinner and breakfast. It was definitely worth paying for both meals. The location is perfect—very close to the bus terminal and within an excellent walking distance from the city's main street. I highly recommend staying here!

The staff were helpful, rooms were perfect, and I have no complaints there. The facilities and the hotel itself were nice.

I hate it when I set a filter in booking for "parking," and then the place turns out to have a parking for only a small perslcent of their guests and we have to search around for place to park our cars. I especially wrote to the hotel about this, and they said that they have parking for 20 euros per day but can not guarantee a place in their parking, but if needed they would assist us with parking nearby. The assist was "go there"... and "there" was closed, so we had to find another parking (that was more expensive and we had to pay 50 euro for a day and a half)

I liked facilities and it’s location, also breakfast were rich and tasty. Tall guy at the reception speaking russian were helpful and interested to give advices about the country and things to know. Also check in was smooth by smiling and polite women ).

It was annoying, when kids regularly opened and closed steam bath and sauna door, many times they even left them opened. Also swimming pool area and generally spa were very noisy because of kids.

Location is great, breakfast and dinner were generous and reasonably priced.

Hotel did not offer any bathrobes and slippers to go to spa and/or swimming pool (which in fact a spa pool and not for swimming). The latter does not have any place to change after the pool - wet guests are walking the stairs or traveling by the elevators leaving stairs and elevator floors wet.

Location wise is very near to central coach station (5mins walk) and it is easily accessible to the highs street/shopping street. Generally the staff are very nice and sweet. They kindly prepare an unexpected birthday gift to my friend during his lunar birthday.

The facilities was closed down during the stay for renovation and it really get disappointed where you cannot access the sauna in the day time (time restraining). Gym was alright

Loved hotel, great restaurant , had the a lá carte dinner and it was great, value for money for sure, the location is just perfect if you want to stay in the city. Room were great, clean, the only issue I found here was with the noise, the guests were very loud in the morning, no consideration with fellows guests, also the cleaner were very loud doing their cleaning, I would wake up every day with them cleaning some room around us, saying that they were so lovely and friendly that I never really complained to them.

All members of stuff were super friendly , locations amazing and spa facilities excellent , I have internal view so not grate but in general for quick snowbaord trip was amazing defo will be back there but this time get room wit outfitted view.

Internal view of my room make it bit dark but haven’t spend much time in room coz snowboarding all day so not much bother about it.

I’ve spend weekends in this hotel with my mom and my little kid. We really enjoyed it. Very polite and careful staff. Good service. Room is really big even though there were 3 of us. All is clean and furniture is in good condition. Very good location, parking has elevator that takes you straight to you room floor. We’ve used buffet during the whole stay. Food is really really good! Really large choice, cook that makes grilled meat, fish , vegetables, pancakes, omelettes etc. Also we went to the swimming pool it was really nice. Amazing view! There were also gym and sauna. We already planning next trip to Andorra and we will stay in this hotel again definitely!

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The room was a good size, the bed was comfortable, aircon worked well,and the shower was good. The hotel had a well equipped gym with both cardio and strength machines. There was also a small pool. The hotel had a nice bar and the waiters were very friendly.

There is no obvious hotel sign when driving to the hotel, we overshot the parking garage as a consequence and had to go around the one way streets again. Check-In took a long time. Also, there was no kettle in the room.

The hotel has an excellent location in the city center. The room was spacious with a huge comfortable king-size bed. We slept great. We tried breakfast and dinner at the hotel and they also have vegetarian options. The meals were delicious. On the terrace, you can use the infrared and steam sauna, gym, and swimming pool. Don't expect a fancy spa, but in rainy weather, it's a great option to spend the day. You can also use the game room with billiards or table football.