The location is very nice with an incredible view of the city. Room is quite large with a large comfortable bed. Given that most hotels in Patagonia fall significantly behind with repairs and maintenance it was comparatively well maintained (still not up to the standards of a 4 star hotel in europe).

There was a strong sewer smell coming from the bathroom, we notified reception and the solution was to place an air freshener in the bathroom, which masked the problem a bit but not completely. Tap water is not drinkable and has a slight muddy tint to it from the soil. Dinner at the restaurant was only OK.

A charming and romantic hotel perched on a hill above Ushuaia, just an 8-minute drive or taxi ride from the city centre. We chose this hotel for its stunning location and breath-taking views—and it did not disappoint. Room: Spacious, impeccably clean, and thoughtfully arranged, with a magnificent view of the Beagle Channel. Wi-Fi: Exceptionally reliable, making it easy to stay connected. Staff: Warm, welcoming, and proficient in English, ensuring a smooth and pleasant stay. Parking: Free of charge. While the parking area isn’t very large, we always found a spot. Restaurant: Outstanding! The service was excellent, and the cuisine was delicious. We booked dinner one evening and were absolutely delighted with our experience. Would definitely recommend this hotel for a romantic getaway or a relaxing stay in Ushuaia!

The only two minor downsides worth mentioning: Breakfast – Given the hotel’s standard, I expected a touch more luxury—perhaps made-to-order eggs, a wider selection of hams and cheeses, or even some smoked salmon. Bathroom amenities – This is more of an Argentina-specific detail than a hotel issue, but there was no shower gel provided—only bar soap. However, shampoo and conditioner were available.

The location of the property offered beautiful views of the Beagle Channel while enjoying breakfast and/or dinner. Staff are very friendly and helpful. Highly recommend this hotel!

Our room was a split level room(124), a little bit of a headache at night having to find your way up to the bathroom…but otherwise…no problems.

The hotel was such a nice luxury to round out our tour of Argentina. I debated booking a hotel in the mountain away from the city, but it was worth it. The view was amazing and we were treated to snow on our last days that we wouldn’t have otherwise experienced if not in the mountains. The free shuttle provided easy access to the city and was very punctual. The complimentary breakfast was delicious with a wide variety of options. The staff even taught my daughter to make and drink mate. We ate dinner at Orange Restaurant one night and it too was tasty and reasonably priced. The room and shared spaces were cozy and inviting. They offer complimentary daily activities too that I wish we were able to take advantage of. The activities were hiking, archery, and wine tasting. I love their eco-friendly efforts to include refillable toiletries and towel reuse strategies. They also refilled our water bottles at the bar as part of a global conservation consortium.

It was too hot in our hotel room despite turning off all the heaters. We had to open the window to cool off the room. Also, the toilet required flushing several times to evacuate the bowl and often left a remnant smell of sulfur.

Got an Upgrade to Las Hayas Ushuaia Resort due to Renovation. This Hotel ist really an outstanding 5-star Resort With an excellent kitchen chief and his Crew. The dishes really can compete With international 5-star cuisine worldwide. Got the room With the best view over the entire Ushuaia city and Beagle channel. During my Stage got some 10cm snow which really felt Like winterwonderland@christmas. Also the SPA was almost private and State to the Art, despite ongoing Renovation on the Main pool. Definitely worth every Peso and For sure will come back once i will Make this Long journey again to the End of the world!

Sanitary appliances have seen better times indeed and water pressure on top was a bit too low For a good shower

this hotel offers a view like no other in Ushuaia , truly magical world class breathtaking . i oversaw the entire bay including the cruise ships omg i couldn’t get enough of it . the staff is accommodating and does their best to please although truthfully i was there over the new year, they had a full house , allot of demand on each member of the team , too much luggage piled up in the entrance to the hotel , i didn’t think that was attractive . it seems many people arrive wanting to check in early morning when the rooms are not yet ready . i think they ought to find a place to store the luggage where it’s not smack in your face . the breakfast is served in a dining room facing the wide open view , a real treat for the eyes. delicious baked goods , and good coffee and mate. i paid $200 for New Year’s eve party at their sister property across the stree and it was truly exquisite , fun , spirited , great music , lots of comraderie with others who i didn’t even know from before but were super friendly to me ( i am a solo traveler ) it was worth every cent. they have a pool but no sauna which i think would be an amazing addition to a placid where it’s often cold out and where tourists are often out walking or engaging in tours for hours , coming home worn out . the sauna is a respite from the frenzy and very healthy . they offer a shuttle service into town and back at specific hours. one night they set up a mini casino and the attendant was adorable , he went out of his way to make sure the other player and myself ( only 2 of us playing ) won each time , and they gave us complimentary cocktails📞snacks , chocolate , i really enjoyed the mini roulette and black jack appreciated the generosity. 💕

just the luggage piled up as soon as you walk in the front door also it’s quite far from town but the shuttle helps and ubers are really not expensive .

Location with a view, warm and attentive staffs, well maintained and cleaned facilities. The shuttle bus to the town was very useful and helped to make our stay convenient. We were satisfied with the room on the ground floor (#17), by observing the trees and plants nearby.

There is not much we didn’t like. Just as a suggestion, it would be better to fix the floor of the main hall which the some parts was peaking off. And, better to allocate some more caídas and chairs at the hall including the reception area. The reception desk and the number of staff looked rather small compared to the number of guests. The Christmas tree (red color) decorated in the main hall didn’t match with the image of your hotel… it should be a natural and ordinary Christmas tree 🎄.

The staff were very friendly and helpful. Breakfast was really good with a big selection. We ate in the hotel bar for lunch and the restaurant for dinner, and the food was delicious. Our room was large and had a lovely view. The hotel shuttle bus was useful to get to town. There was a comfortable lounge area where you could relax and enjoy the views.

It would have been good to have a kettle and tea and coffee in the room, as we had this in all the other hotels we stayed in on our trip. It would have been helpful if the shuttle bus was a bit more frequent.

The hotel is located in a strategic place where you will have great views of Ushuaia and the landscape that surrounds the city. The rooms are very comfortable, well equipped, organized, good wifi connection, overall it is a great place. Also, it has a great restaurant with local dishes and the breakfast is very good. Since the hotel is outside the city, it offers for free daily transfers to the city center almost every 2 hours from 9am up to 8pm. As a result, you can have the chance to stay in a place with great views that is well connected to the city center.

There are no complains, everything was good

The view from my room was unbelievable, straight down to the harbour where I could see the Antarctic cruises docking and departing. The bed was also extremely comfortable after nearly 30hrs of travel. All the food I had was wonderful and the customer service was second to none.

While the view is due to the location you are quite a distance from the town. The hotel does kindly run a free shuttle but the times are not always suitable, so unless you fancy a steep enough uphill walk it's a taxi from the town.