There was a big difference between the staff on duty. But it could have been communication in the English language, so it was normal care. Breakfast was tasty, but standard as in all of Chile. The hotel had an Alpine character and a lot of space for relaxation. Although the location was close to the center, it was a difficult climb up the hill. Ideal for those who want to keep fit.

We had the main window from the room with a partial view of the common areas and thus also a view into the room. It could be accepted.

Fantastic view from our room. Nice location 5 minutes walk from the main street. Clean hotel. Nice common rooms and reception.

Very small room. Our room was connected with another room and this was a problem, as there was not soundproof and we had an issue with the chatting of our neighbors during the night.

Very friendly accommodations in a great location in Ushuaia. Our room was comfortable, and had a beautiful view of the water. We really appreciated the fact that someone was waiting for us at reception at 3:30 in the morning, with our late arrival due to a flight delay. (We contacted them to inform them of our delay.) Coffee in the morning was delicious, and breakfast was quite nice. The lobby area was very nice for relaxing.

It was a little warm inside, but we were able to open a window to get some fresh air.

Great location. Friendly staff. Nice view from the room.

Obligation to leave the keys at the reception every time when go outside (really strange rule). Very poor breakfast.

Warm atmosphere and woody interiors. The staff was friendly and nice.

The hills from the city center to the hotel was a bit hard. The heating system was too strong. I opened the window to control the temperature.

Close to town, easy to walk to restaurants and shops. The rooms are bright with many windows. The commons rooms are numerous, cozy and glass everywhere to bring in the light. So many plants and unique decor. Reception was helpful and patient with my limited Spanish.

Warm, comfortable location within walking distance of all major attractions. The breakfast were delicious.

The staff didn't speak English. The room was a bit too hot and we needed to open the window to cool down.

Staff very friendly, specially Walter, who gave us Welcome and explanations from the area! Our room view (Ushuaia bay) was gorgeous!

Breakfast offered could be better

The place is really great. The facilities are really nice, the views are great of the bay, lots of common areas to relax and enjoy the stay. The rooms are also really well equipped, even had a few things like coffee in the room which I didn't expect.

One really minor thing that that shouldn't detract from how great this place is and that is that the rooms are a bit small. More than good enough, but tough for a families worth of suitcases. Again, probably won't affect most people, but worth a mention.

Great room overlooking the bay, ditto the lovely sitting room where you can watch the sun rise over a coffee. Light and airy. Staff very lovely and helpful.

Walls a bit thin in the rooms but we only had one room next to ours...and if you don't like the small lift to the reception on the 2nd floor there are a fair few stairs. Breakfast is basic but adequate