Hotel design was amazing, soo lush - staff was incredible too (they even left a bottle of white wine for my birthday). Paid a little more to stay at the Palapa 360 and it was beautifully decorated but I think the regular casitas seemed better overall. I'm not much of a pool person but their pool area was gorgeous -They have happy hour 3-5 and the mojitos were really good. The beach is a 5 min walk crossing the road or they take you in a little cart

The beach area it's on isn't the best (Palm area next to the Ritz), especially if you've stayed in Eagle beach before. It is also pricey compared to other similar hotels given it's not on the beach and doesn't include breakfast. The view of the Palapa 360 is just an empty arid lot.

The gardens around the hotel were beautiful. A tropical sanctuary! We loved not being at one of the high rise hotels as this place was so peaceful. The casitas are very comfortable and spacious and the food was excellent. We can’t wait to go back!!!

Happy hour at the pool was very limited. You have to call by 8am to get a chair on the beach for the next day and it booked up if you called late. Not too much of a problem because spaces open up eventually however, we needed umbrellas for sun protection.

Entire stay was fantastic! Gorgeous hotel and property! Literally a hidden gem you can't see from the road because of all the palm trees and banana trees and foliage. Fantastic details everywhere! I was a little hesitant about not having an ocean view until we arrived and saw how spectacular this place was and we were happy to walk across the street to the beach. Small and fabulous, so much better than a cookie cutter large hotel. They had one restaurant on the property and it was perfect for all meals and drinks and plenty to choose from. We had room service for breakfast every day; perfect! Lunch usually at the cafe, or beach or pool; always unique and extremely fresh! Dinner was great! Small intimate hotel was lovely, relaxing and quiet.

The attention to detail, the fabulous landscaping, the adorable cats and the attentive staff.

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Literally the best place we’ve ever stayed! We were only planning to stay for 3 nights, but ended up staying for an extra night because we loved it so much. It’s such a unique hotel - you walk through a beautiful lush garden to get to your private casita. There’s a restaurant on site (Coco Cafe) and the hotel is within walking distance to tons of bars/restaurants since it’s near all the big resorts, but way more quiet and relaxed. They have two beautiful pools. It’s only a few minute walk to the beach (or they have a shuttle). You can reserve chairs and a “palapa” umbrella on the beach for free. The shuttle driver has free water and also sells pop/beer on the beach, or you can order food/drinks from the Ritz Carlton (which we only did once because it’s pricey). Pool/beach towels are available at the front desk and can be exchanged for fresh ones every day. All of the staff is super friendly. We’ll be recommending this place to all our family and friends!

The bed was a little firmer than we like and made lots of noises when you turn.

If party buses, crowds and high rise hotels don’t sound relaxing to you, the Boardwalk may be your dream hotel. While not ocean front, it is located a quick two block walk to the beach where the hotel has palapas you can reserve a day ahead or use on a first-come-first-serve basis after 11 am. It is a one mile walk to the high rise area along an ocean front walkway. The grounds are beautifully kept, with lush vegetation. Our casita had a separate bedroom (with comfortable bed), a great room with a well equipped kitchenette (with an induction cook top, microwave, Nespresso machine/pods, iced tea replenished daily), and a private deck perfect for morning coffee and a good book. The front desk, grounds,housekeeping and restaurant staff were consistently friendly and helpful.

It is more expensive than I would have liked, with a 10% service fee.

Staying at Boardwalk Boutique Hotel was an extraordinary experience! Every single member of their staff was incredibly friendly and made us feel welcome and like a part of their own family during our stay. They helped with recommending, planning, and booking our activities and local transportation, and they provided truly personal service to make us feel comfortable and cared for during our stay. Their property is gorgeous and meticulously maintained, nestled in a cozy natural setting that provides a truly unique experience and setting that is unparalleled at the other resorts on the island.

I can't think of a thing that they could have done better!

We absolutely LOVED the Boardwalk Boutique Hotel. We debated staying here simply because it was not directly on the beach, but I'm so glad we chose it! It was a very short walk, or a fun ride from Chichi, to the beautiful Palapas that are reserved for their guests each day. Their part of the beach is a little oasis with easy access the the bigger cooperate amenities next door should you want/need them. The Boardwalk thought of everything to enhance our stay... from welcome drinks, to beach coolers, water bottles, fresh ice tea each day, yoga mats in the closet. We loved having our own private casita. The beds were extremely comfortable and it was peaceful to wake up to our beautiful lush patio/hammock. The restaurant is fabulous too...we kept canceling our original plans and going back to Coco Cafe. Highly recommend this stay for a couple looking to escape everyday chaos!

We appreciated the ice machine on the way out of the gate as you head to the beach. It made it easy to fill the cooler as you were walking that way, but It would be nice to have a self serve ice machine closer to the casitas as well. You are able to get ice from the restaurant too - and they were so nice about it!

The pictures do not do this boutique hotel justice. It is so well designed and the colors of the casitas, the coconut trees, and lush plants made it feel truly magical. We stayed in a Coco Casita and it felt so spacious. We ended up on the second floor of the casita instead of the first floor, and had amazingly high, beautiful ceilings with a ceiling fan and air conditioning. The little lizards that popped up on the path were quite intriguing.. they had amazing colors. It felt nice to be connected to nature right there next to the beaches and other resorts. We had an amazing time hanging by the pool as well. It was very calm and the other travelers that were drawn to this same place were relaxed and quiet. The Coco Cafe has great menu items and the dishes felt very well thought out and they were very delicious. The happy hour from 3-5 was a delightful part of the day. Many other guests would use the pool at this time and it felt so lively and refreshing.

Room - Excellent, huge cabana, water in the bathroom is hot, with high pressure. You get a big balcony/terrace with your cabana that is ideal for chilling. The staff was great, everything got cleaned very quickly. You can get a reservation for your cabana on the beach with no hassle.

The gym is extremely small they should either remove the bicycle and treadmill and add a few extra weights or the other way around; this is pretty unusable. You are surrounded by nature, so if you have a fear of lizards it might be traumatic for you. Beach is a 3-5 minute walk from the hotel, and the road to the beach looks pretty shady.