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My husband had left the resort for the day and I had decided to go to the infinity pool to read. I stopped at the towel hut to grab a towel. The attendant asked me for my towel card, I said, I'm sorry my husband has it and he is not here. I showed him my bracelet and told him my room number and he said he couldn't give me a towel without a towel card. I was very upset. How ridiculous to treat a guest like that.

Two bedroom suite is very spacious and perfect for traveling with little ones. Great location- walkable to beach, shops, and restaurants. Pool was never too crowded.

The couch in the suite isn’t the most comfortable but definitely not a deal breaker. They had some construction going on and did inform us with a written letter, but it was still pretty loud at times during the day.

Large spacious rooms. Location was good. Clean and new.

Although beach access was easy, securing a beach lounge chair wasn’t. It was a struggle to make a beach chair reservation and in 6 days never secured one. Even when there were lounge chairs visibly available, we were turned down unless we were willing to pay money for Radison chairs. Thumbs down on helpfulness of beach staff.

The suite was very beautiful, silent and clean (Ms. Sonia was excellent!). The breakfast was great (we tried both options, à-la-carte and buffet, both were delicious). The hotel was just a short walk away from the beach (there was also a free shuttle with Mr Santos, very nice guy!) and from most of the restaurants/stores of Palm Beach. The concierge was very helpful and she always had a great smile on her face.

Nothing.

I loved everything! The staff were the sweetest people on earth! The location and proximity to shops and restaurants and the beach was walkable

There was absolutely nothing that I didn’t like

Spacious, modern, very clean, extremely comfortable beds and great AC, easy walk to beach, cool infinity pool on rooftop, great water cooler with ice in the lobby. Coffee place in front of hotel is good for your walk to the beach.

Food wasn’t great - no menus. Drinks weren’t great. very few beach chairs for guests, no water in the gym

Facilities were well groomed daily and staff was knowledgeable and friendly.

Surprise costs charged by the hotel. The $110/day surcharge for electricity was a really difficult add-on to accept.

Plenty of sunbeds , room was a very good size. The roof top adult infinity pool was very good , relaxing The on site coffee shop was great Towel hut was perfect for clean towels at anytime

The set up at the beach was poor, not enough sun beds . Would need to queue at 7 am to have a chance of getting a bed. The kitchen area in the room could’ve been better equipped, we were supplied with paper plates and cups , there was a microwave but nothing to cook stuff in , no bowls or cooking utensils. Some extra items would’ve been more useful, ie a toaster and some plastic bowls One yoga class a week , would be better to have at least 3 .

This was our third year staying at the Radisson Blu - we love it for the large, clean suites, proximity to the beach and town and for the staff who are very welcoming and helpful.

This year there were not enough chairs at the beach, so we had to rent from Moomba or wait and fight with others to get the sub-par uncomfortable beach chairs. Also - my husband got locked in the lobby bathroom for 45 minutes and they couldn't get him out and we were never contacted by the main staff to apologize or make sure he was ok. No one could help get him out - they had to bash the door down while he waited in a barely air conditioned stall.

The location is very good if you're keen to use the beach and generally chill out. Plenty of restaurants and bars nearby too. The hotel has an amazing rooftop pool which is spacious, modern and actually not too busy as most guests head straight to the allocated beach area.

Nothing to dislike really, especially given the price. Being picky, the lobby area is a bit small and chaotic but once you're checked in and have time to look around you realise how good the place is. If you find the allocated beach space is full you can rent a parasol and two loungers nearby for $30 per day.