Location of the Hotel was really good. (It was a mistake I made to stay) as my friends husband has a sore leg but hurt it more playing bowls so it was very difficult for him to negotiate the stairs. I also didnt realize that their room had a bath/shower which also made it harder for him to negotiate. I did ask them if they were happy to go to the Exchange Hotel as you had stairs and they didnt think it would be a problem.

My home work for the stay. There is a big problem with space. We were very disappointed with the space for our luggage and where to put it. I really think you should get rid of the fridge inside the wardrobe and put it along side the cupboard/wardrobe. Put at least 3 shelves/drawers in place of the fridge so we can at least unpack. We borrowed a case/bag stand from our friends room (15) as they had 2 so we could put our bag somewhere. You really need to address the storage situation.

Perfectly located traditional hotel with history and charm.

I had booked a single room and may have got it but...it housed a double/queen sized bed. which meant there was very little space left. although the room had a small table and 2 chairs, there was no other space to place kettle and other utensils. Luggage had to go into the wardrobe. Solution: have a single bed or, even better, a retractable double bed to suit all occasions.

It’s a quaint old hotel that used to be a pub. It’s centrally located in town and we walked everywhere. It was quiet, clean and comfortable. We liked the ambience and art deco style. We were promptly greeted by a happy staff member. The squeaky floor boards walking up and down the stairs made it feel old worldly and added atmosphere to the place. Our room had a comfortable king bed with balcony access. Shower/bath set up. Spacious room with fan and aircon. Breakfast $15pp if needed. We didn’t eat in. Plenty of cafés around town. Street parking. Night access key to front foyer door. No lift.

There wasn’t anything not to like

Late check-in owing to coach arrival time from Adelaide was made very easy. The staff were helpful throughout my stay. The ensuite bathroom had a large bath. It's a graceful-looking place - the decor nicely complements the hotel's art deco architecture. The location in the central block of town and one block from the train station is great.

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The air conditioning on arrival is superb, very important in Broken Hill. The stair case is wide and easy and the hotel has an excellent central location and yet is very quiet. The rooms are spacious and the first floor balcony is excellent, especially for New Year's Eve. Sadly the restaurant, which was outstanding ion past year's, is no more due to COVID.

I was very happy with everything.

The room was spacious and very comfortable. In a great location close to the sights, pubs and takeaway places. Most of the staff were helpful and friendly.

The woman who checked us in was not very warm or welcoming but didn't see her after that and all other staff were friendly and helpful

Great location on main street in Broken Hill. Easy access to buy food or eat out. Continental breakfast was very good, great price and a lot of options. Lovely art Deco era hotel, we sat out on balcony a few days to enjoy sights of Broken Hill. They had in the bathroom a dark coloured face washer especially for make up removal which was an excellent idea!

Older hotel, great balcony, beautiful breakfast area and staircase. Very nice, but probs expected stro get art deco feels. Bed older, but still super comfy, and shower had great pressure and hot hot water!

Room smaller than expected-clever photography used in photos. Bathroom REALLY small.. but still a good option!

Comfortable bed. Spacious. Lovely breakfast room. Very good continental breakfast. Shower good.

Arrived after hours and had extreme difficulty opening the locked box containing the key. There were 2 gangs of youths in streets, so a very nerve wracking experience. After a phone call we gained entry. We had been told room 12 so we went straight to it only to find the room occupied. Then discovered our room had been changed. In the room the carpet was very stained and the air con was not to be set below 22degrees or it would freeze up. Room hadn't been cooled and we were in the middle of an extreme heat wave, so we were physically distressed for some time. Still, we enjoyed our stay and found the staff very helpful.

The hotel was centrally located in the city centre and was close to restaurants and bars as well as cultural activities. The room was bright and airy with great facilities. The bed was very comfortable and the area was quiet, making for a good nights sleep.