The location was perfect for me, a short walk from the tourist information centre and key sites, with lovely walks along the Main Street, also with a wonderful bakery diagonally across the road. The staff were eminently friendly and efficient. The room was wonderfully spacious, well-appointed and clean. It was also particulary good value for money.

The Wifi could do with a booster. Whenever there was a ute between my room and the router, which was the case most nights, my Wifi did not work. There were chairs outside the room with the booster where I could access Wifi, but in winter, that soon became chilly.

Very friendly helpful staff who made available a motel room that was pet friendly. Easy check in after driving all day and great shower with good water pressure.Clean room with basic needs such as microwave and plates etc. Flat screen TV with netflix and comfortable beds. Grassed area to walk the dog and in town, so walking distance to eat dinner. I would definitely stay here again if visiting Broken Hill with my dog.

At one stage someone was smoking outside and the smell of cigarettes was quite strong in our room but, the smell cleared after awhile and didnt cause any problems.

Confusion on arrival. The office was not staffed. An email told us to go across the road to the Broken Hill Tourist Lodge, 100 Argent St, where the office will be open. It was closed. I rang the number on the email. There was a recorded message that they were not available. Fortunately they rang back after a few minutes and said that I needed to put in my phone number into the contactless key box and we would get our key. That worked and the room was so good we forgot about the inconvenience. We just needed that information on the email.

Easy to check in at anytime with the key box, room was clean and well presented, air conditioner was already on for us and there were icy cold water bottles ready to go in the fridge, had a great nights sleep - very happy!

No fault of the property at all, but both sides of us were smokers and smoking was encouraged with ash trays directly in front of the rooms, we could smell it really strong in our room (even with no windows or door open, not great with my 8 yr old asthmatic with us.

Very easy to get to. Free parking right outside the door. There was just a box with the keys in it and to get the key we simply had to enter our mobile number and voila! Very quick and easy. The shower is AMAZING! The A/C was already switched on, which was a nice touch. Comfy beds and pretty quiet, even though the motel is right in the middle of town. There is a microwave. All motels need this feature!

The bench was a bit sticky. Not terrible, though. We washed all of the dishes with the supplied shampoo before we used them, but maybe that's just us...! :-)

I liked the location of this hotel. It was central to the main street, and everything we needed for our one night stay. The free parking was a bonus. The bed was comfortable and the room clean. When I had trouble getting the key from the lockbox, I rang the number and the receptionist helped me through it, but that was the only contact I had with anyone. She was very nice and helpful.

I like reception face to face contact, and this was a key in a lockbox at 2pm. No option to see if the room is ready just a little earlier, like with some places and no face to face contact. I understand the reasoning behind this because a lot of places do it now, but I don't like it.

Great location on the main Argent street. Near Tourist Info office and easy walk to historic buildings, Art Gallery, pubs and shops. Dated fit out but roomy, comfortable and clean. WiFi and Netflix. Nice staff. Contactless check in by phone number worked easily. Stayed 29 Sep to 2 Oct 2024 and would like to return to BH and this motel.

Might have used a clothes washing machine if there was one available.

We were running late and it was so hot. It was lovely to find the air-conditioning turned on for us , it was so cool

Room is of an older style but one of the neater of the rooms we stayed at on the road east to west. I or code for the wifi would be good password was long and complicated, great for a password not easy for old eyes. Second stay wifi wasn't available on our list of available connections.

Very attractively placed room, convenient to station, tourist information, Hertz Car Haire, shops and even several tourist destinations. Car parking on site. I didn't hear any noises from road at night. Comfortable bed. I talked with some of the friendly cleaning staff. Telstra reception good, so able to use a mobile hotspot to provide a good solid internet connection. Fridge, dining plates, cultery provided for room. The bottled cold water supplied daily in fridge was appreciated when arrived after a long journey. Parking on site. Good communication by booking staff about requests. Able to remain in the same room when decided to stay another night in Broken Hill. Daily cleaning if wanted, and otherwise everythign else, including all meals, self service. I used Broken Hill to visit a number of places and although I had other choices, used Argent Hotel on several occasions by preference.

To get room key a 24 hour a check in machine where you enter the phone number used in booking, to release the room key is used, unlike on the booking.com website where required to check in at specific times. So no concierge on site to receive makes it harder to report a problem. Wifi was not what I would have called high speed, often annoying slow, and not always available everywhere in the room. To compare with other free wifi services I experienced offered in the Broken Hill and far west NSW, I found this wifi to be good in that it could be used to browse web sites, and read email.

Wonderful and helpful staff. Room was spacious and comfortable for our 2 night stay. Air conditioning very much appreciated. Good location- walking distance to visitor information, and along the main street. Great location for all 'must see' spots.

I’m not a huge fan of contactless check in- prefer to speak to someone, but we were fortunate enough to see the manager.