Breakfast was wonderful, and the staff was very accommodating for dietary requirements. We could not eat the scrambled eggs provided, so each day they ordered fried or poached eggs. The staff at the hotel were excellent, very helpful, and happy.

Our car did not fit in the car space provided for our unit; however, the reception staff consistently tried to find us an undercover space for our new car every two days. On the last day, we were given drink vouchers for our trouble. It would be helpful if, as part of the booking process, we were told about the small car spaces so we could have been booked in a room with a suitable car space for our large vehicle.

Breakfast was great. The restaurants looked nice, though Saturday night was very busy. It would have helped to be reminded at check-in to book ahead as spots filled quickly. The bistro dinner took over an hour (staff did let us know), which was fine since we were on holiday, but some small complimentary snacks while waiting would have made it easier. I really liked how they had some local beers on can (but none on draft).

The bed was too bouncy, so every time I moved it disturbed my partner, almost like a waterbed. On top of that, there was quite a bit of building work and scaffolding around the property, which made it harder to get around and blocked easy access to reception and some of the main areas. These things didn’t ruin the stay, but they did take away from the overall experience.

Location, clean, friendly

Same room as last year and sofa bed was TERRIBLE. They need a new mattress urgently. Paying $900 a night, surely they can afford a new mattress as it hasn’t been upgraded in a year. That is the only thing that lets down the property. I did ask not to have this unit again because of that but they said they are individually owned and we couldn’t choose. I’m sure others have complained too. Please upgrade it. And more blankets, we had to get some from reception. At least one more per bed.

Short trip to catch up.with family. Staff very good, extremely helpful. Didn't get to make use of facilities as too busy with family but all looked amazing.

My only complaint/issue is that the kitchen cupboard with crockery was far to high for me to reach the top shelf. I am of average height but I needed a chair or steps to get to the cups and glasses. That is not good if you have any disability and certainly not a risk I was willing to take. I managed to get 1 glass from the cupboard with the use of my walking stick! Perhaps a small tray with a couple of glasses and mugs sitting by the kettle should be considered.

I was very, very happy with my stay at Rydges Horizons at Jindabyne last night. The view over lake Jindabyne from the balcony was beautiful and uninterrupted. All of the staff were very friendly and efficient. Top marks to every staff member that i had contact with Rydges is fortunate to such an excellent team. The food was spectacular. I enjoy good quality food, the kitchen staff at Rydges absolutely delivered! I had the scallops and the Mignon, can't remember the last time I had such a great meal. The Queen studio apartment was lovely. Everything I would ever want from a hotel and more. Lots of amenities, I really liked the bath, thankyou!

I liked everything about it.

We were upgraded to a double bedroom/bathroom apartment that was very spacious and much appreciated. The room facilities exceeded our expectations including a large fridge, microware, all the cooking utensils we needed, washing machine and dryer, TVs, large and comfy bed, all the furniture and facilities to make our stay very comfortable. We enjoyed the view of Lake Jindabyne from our balcony, the room was very quiet and close to the dining area. The breakfast buffet offers a wide variety of dishes, and my partner who is vegan appreciated the choice including soy milk. There was plenty of parking at the hotel with parks allocated to rooms. The Hotel is centrally located in Jindabyne and within walking distance to the centre and shops and of course the main road up to Kosciuszko National Park for all our walks. After hours check-in was not a problem as there was a safe onsite to collect our keys.

We were not advised at reception on check-in that rooms are not cleaned, towels not changed, bins not emptied during our week long stay however this was not an issue for us anyway.

The location is sublime..the view of the lake at sunset was a perfect way to end the day. The most comfortable bed I've slept in apart from my own..very warm in the room on a very chilly day..no need for the heater..the pool was great to use after a long trek up the mountain..I'll be coming back for sure.the room had everything u need if u were to stay for few days.

The coffee machine was broken and the breakfast went cold very quickly when served on chilled plate ..in saying that the coffee facility was on offer I just don't like the brand offered( I'm fussy with coffee)..the water pressure in the room was poor and couldn't get the temperature spot on

Loved the location, its a short walk from everything. Comfy beds and clean rooms. Bathrooms were quiet outdated however that didn't bother us! We stayed in the 2 bedroom apartment with my parents and two little ones and it was soo spacious. Used the indoor pool while we were there and worked a treat to tire out my kiddos 😊 Such a beautiful place, we look forward to coming back!

We couldn't locate the room phone to order room services, we stayed in room 311 but that's okay. We ordered some local food and it was worth it!

The check-in was easy, and staff, welcoming and professional. Superb view of the lake, nice outdoor tabe setting on the drive terrace. Easy parking, friendly staff throughout, and a fabulous breakfast. Easy short walk to shops and restaurants.

Very soft, saggy mattress, which made sleeping difficult. TV only worked on two channels 10 and ABC. NO Usb charging points. Dated shower head but was powerful. No access to gym or pool due to building works.

We stayed in the two bedroom apartment which is split over four levels, with 2 spacious bedrooms, 2 bathrooms both with shower/bath, open planned lounge, kitchen and dining, washer/dryer (came in handy to dry off ski clothes) and 2 large verandas overlooking Lake Jindabyne (see attached sunrise photo from veranda). We dined in the attached Embers Fireside Restaurant which was amazing and finished off with cocktails by the fire. Definitely value for money when you compare what you're paying and getting at other accommodation options.