The staff and service were amazing - everyone was so friendly and helpful and they went above and beyond. When we checked in, the lady at reception noticed we had two young boys and relocated us to a ground floor room that opened on to a patch of lawn for them to run around. My parents had called ahead to arrange a surprise grazing platter for us on arrival as we were celebrating my wife's 40th, and the resort even threw in a second platter and bottle of wine with a little birthday note - it was a nice surprise made even better by the kind staff.

Everything was great, the only minor drawback was our coffee pod machine wasn't working properly! But other than that it was an absolutely fantastic stay.

The configurations we booked perfectly suited the needs of our group. Lovely quiet location with enough facilities for diversion. The pool was a winner with the grand children - the ability to self cater was vital for the family. Location in the Swan Valley also provided loads of alternatives to keep everyone happy.

We encountered a few maintenance issues with the 3-bedroom apartment - the toaster tripped the power - the original coffee machine leaked and the replacement pooled water around the base. The exhaust fan in the en-suite stopped functioning halfway through our stay. These are issues you can't plan for but I think it indicates the apartment would benefit from a pre-emptive maintenance check.

I booked a table for evening meal in advance and I received e mail and no where it said that the restaurant would be closed it did say that we eat in the cafe bar we had lunch in the cafe bar but we had the same menu at night which not Very good and we had to leave by 9 pm and had to go and sit on another bar which did not serve the same drinks no draught beer only bottled.in the morning we went for breakfast and the two coffee machines were not working and told if you wanted coffee you had to pay unless you made it up from a kettle and the queue was to long also we asked for pancakes but did not arrive on the way out I checked to see if they had filled up but no and one of the staff seen me looking and thought I was taking food out from the restaurant which I did not like her attitude so over all a very bad experience

This is an absolutely stunning venue!! We felt like we were abroad not 35 minutes from home. We had a king delux room over looking the stunning gardens. We ate lunch and dinner at the vines cafe and bar . Dinner was amazing. I had the pan seared barramundi and my husband had the steak sandwich. Cocktail menu was mint too and then outside there was live music from the Dinner singer. He sang a bit of everything and was excellent. Very kid friendly too. We didn’t bring ours (wedding anniversary) but we plan to go back with them. Breakfast was at the Muscat and is buffet style. There was everything you could want. Cereals, bagel station, continental and a full hot breakfast. No mushrooms though, I was gutted! 😆 You really will not be disappointed with this hotel or the staff there.

The most beautiful pool is not heated. Whilst this would be a welcomed retrieve in the hot summer days, it was freezing in August. The beds are also quite hard. My husband said it was really comfy but it was a little too hard for me. Personal preference though.

The pool area was great along with the pool bar. It was really nice to be able to relax and order a drink. The rooms are clean and comfortable, I was surprised by how quiet they are as well which was a bonus. It was lovely to see kangaroos around as we sat outside too.

Breakfast at $35pp is not worth it. The food was basic and underwhelming. Ashtray outside our room had not been emptied when we arrived so I had to dump a number of disgusting cigarette butts out. Room service delivery was very quick but forgot items on two occasions, and when I called to ask for the missing items I was told they would be sent but nobody came back.

Loved the pool and spa area and being able to buy drinks and ice creams by the pool. Also the size of the rooms were great for our family and they were also nice and clean. And it was great seeing kangaroos from our balcony every day.

The fridge in our room wasn’t cold and we couldn’t see a way to turn the temp down. Would’ve loved if the little shop by the pool opened earlier than 11 for people to buy coffee and a muffin or wrap- they would have made a lot of money if it was open as everyone was saying the same thing, Also if it opened later then 4pm, as the pool area was still very full and people wanting to buy drinks.

It’s very well maintained and plenty of fun for kids Pool area is lovely. Rooms modernised. Staff very professional and kind.

Food options were limited and too expensive. No room service before 11am, so no option for just a coffee and croissant. Will pack my own breakfast next time. No simple meal options like sandwiches. All food and drink was over complicated and twice what it should be. Beds were too spongy and soft. Pillows to full and big. Pool area was congested with bogans - adults drinking booze in the shaded area and their feral kids running amok in the pool area. Clearly fifos off swing. Perhaps the area is not always like this and perhaps more classy people are there on occasion.

The room was spacious and clean - we didn't have much of a view unfortunately - looking at the car park and an old, run down tennis court! Previous stay we had a view over the golf course and could see the kangaroos and beautiful sunset! We had a lot of fun at the very realistic and challenging mini-supa Golf course - that was a great experience but very hot so we appreciated the little umbrellas at each hole! We were comfortable and enjoyed the stay by getting out and about in the Swan Valley. We were disappointed that Muscats was not open for dinner any more - that was unexpected, but again, we went out for dinner to Baileys Brewery and chose to go elsewhere for breakfast - The Guildford Town Bakery and French Riviera Cafe & Patisserie in Ellenbrook were awesome for brekkie! Had a nice dinner at the Vines Cafe on our second night but there did not seem to be much happening at the resort from an entertainment perspective which was surprising given that it's so close to NYE!

The pool was very cool in temperature, somewhat unclean around the edges and in the water (floating things) with some rowdy young guests at one point playing a rough game without regard for others so it was not relaxing or fun! We also didn't stay long both times we went as it seemed like some guests held the relaxing lounge chairs all day long.

The resort is very quiet and beautifully laid out. We had an apartment overlooking the lake which was absolutely huge spread over 2 floors. The unit had absolutely had everything we needed, was extremely comfortable and had super views over the grounds. The unit exceeded our expectations in every way and was very good value for money.

The check in and out process was simply too slow. There was 1 person on the desk whilst other staff were laughing and joking behind the reception screen. This needs improving.

Value for money and stayed for the dinner/ show Joe Camerleri he was fantastic

When,I checked in we weren't offered a key for the communal swimming pool which was opposite our apartment 12. We went to get in pool but then called reception that's when we learnt we had to drive over to get the key. Also pur air conditioning turned off as we were going to bed it was very hot and stuffy.. Fridge leaked over night but I hadn't lost power on my phone charger as we thought perhaps power had gone out. I reported these two issues when I checked out next morning.