There are so many great things about this hotel, the location was the most outstanding, it is centrally located, surrounded by shops, restaurants, grocery stores, tourist attractions to name a few. And if you don t want to drive in an unfamiliar place, the metro station is in a walking distance. If you have a car, parking is available and free at the hotel.

Only a couple of things but there were options to remedy the situation. Not all the rooms have Air Conditioning, so if you can t handle the heat you might want to reach out to the hotel ahead of time and arrange a room with AC, however there were fans available to circulate the air. There is breakfast buffet available but it is not automatically included in your booking, however you have option pay each time you eat.

There were three things we really liked about this hotel. Number one was the onsite parking. This is a big plus in Europe as most hotels do not have their own parking. We actually got to this hotel much later than we expected and I cannot express enough how great it was to just be able to park and go into the hotel. Number two was the breakfast. Of the three hotels we stayed at, Ibis by far had the most amazing breakfast. It was extensive and tasty, and they had two large espresso machines which meant almost no waiting for coffee. Number three was location. It was very easy to get in and out town and it was close to the Lions Mount Monument, which we came to see. The room was cozy and sparse, but the beds were comfortable, and it was a great value.

The only thing that would make this so much better would be if an extra pillow would be added to each bed. As I said the beds were very comfortable and if there had been to pillows, sleeping would have been perfect but it was not so great with just one.

Breakfast was great and the lady in charge always made sure the place was cleaned. She was working alone, clearing the dirty dishes rack, refilling the food, cleaning the table and she also made sure the food section was organised and neat. The hotel was generally cleaned with a lady wiping down the dirty fingerprints on the glass doors and window, vacuuming the carpet. Overall, we had a lovely and pleasant stay at this Ibis Waterloo hotel

No complaints about the property

Staff was very kind and professional. Everything I needed to help with, I was told by the kind receptionists. Room was relatively quiet. We were on the other side of the hotel, so the main street was not heard at all. You can sometimes hear other people in the rooms next to you, but it was not an inconvenience. Everything else was just great. Breakfast very good and tasty.

I was feeling sorry for the receptionists, because they had to do a bartender in the meantime on top of their reception duties. Perhaps more staff for the days when the hotel is crowded with guests would be nice.

The hotel is in a strategic position for those who want to visit Waterloo and its history and need to reach Charleroi airport in half an hour. Equipped with all comforts, the rooms are basic, as is the bathroom. Very friendly staff, excellent cleaning. The parking is large and free. There is also a supermarket nearby and there are places to eat a very short distance away.

Avrei messo più distributori per acqua, snack o simili.

Great value for money and a comfortable halfway stay to the UK. The room is sufficiently equipped and quiet. Dogs are also welcome, so the perfect place for us.

We needed to get away early at the weekend and breakfast was postponed by 1/2 hour because a whole busload of travellers were let in first (which is sensible) on both stays there and back, so it would have been a long wait, if we had paid for breakfast advance and wanted to eat there.

The staff was very friendly and helpful. The helped us find bus transportation and when we left they called a taxi for us. They stored our luggage for us while we went to tour the Waterloo battlefield. The room was very clean. And comfortable.

No easy way to get from train station to hotel. No taxis or buses available. It was 25 minutes walk.

The room was clean with a massive bed and best shower ever

Breakfast was expensive coffee machine was turned off on the first day due to service engineer checking the electrics!( Should of been done either before or after breakfast) Along with running out of milk, bread and plates on our second day which was very poorly organised for our expectation off quality service we expected for the price of the breakfast facilities

We went to visit the Waterloo battlefield site the hotel was perfect for. The staff were friendly and helpful at all times. A good breakfast which sets you up for the day and close to super markets for any other supplies.. Nice beer served at the hotel bars mind you I do think you would struggle to get a bad beer in Belgium definitely one of the bonuses of the trip. Rooms clean,beds comfy, air con that works and is quiet and a good shower. Close to the center of town 2 min away and 20 mins walk to the train station. The Belgium train system is excellent too. As a place to stay for us it was perfect.

Nowt

Breakfast was excellent with lots of choice. It was available from 6am over the week end too which is great if you have an early start. The lighting in the room was the best I have had in a hotel for a long while. I could read in bed or work at the little desk without fiddling with the bedside light. The room was big and simply furnished which I find immensely restful. The bar areas was friendly with good outside seating and considering how small it was had a good selection of beers etc

There is no food available in the evenings at present- this does not really matter as Waterloo has a large number of places to eat- so not a dislike- just a comment There were no tea or coffee making facilities in the room which I missed.