The hotel itself is stunning. The entire property is well designed and well kept. The room, even with its thatched roof was very clean and cozy.

The location is inconvenient as it's not on the main part of Caye Caulker. You have to take either the small sit n dip boat which costs money each way, or make use of the hotel's free boat service, but which doesn't go every hour and also the boat driver is unreliable. Of the maybe 4 times we used the boat service, he didn't show or was late 3 of those times.

I like how the property is secluded from the rest of the activities on the south side of the island. But it was very easy access to the Southside of the island if anytime I wanted to go to it. A simple walk to the front desk or WhatsApp request to the front office and they can arrange a golf cart to take you to dock. The golf cart ride is about 5 minutes. Once you arrive at the dock, for about $2 a small boat can take you across to the Southside of the island where all the activities are at.

The food at the restaurant was absolutely fantastic. Cound not recommend it more. It was great!

There was really no place to lounge. There were no places to sit on the beach or pier and the area around the pool was very limited. There was no shade at the pool and places were limited. It would have been nice to have a place to sit outside in nice shade with a nice view to talk to friends..

The cabana style is an excellent style, I wish more new developments followed El Ben's lead! The staff were wholesome and extraordinarily helpful. Offering golf cart transfers to and from the ferry, bike rentals, and breakfast brought to our room! We did a snorkel tour and the captain was able to pick us up right from the hotel pier!!

My only comment is that the chemical used to keep the pool clean (I suspect bromine?) gave both my kiddos a rash and they were unable to continue swimming in the pool for the remainder of our stay 😔

Beautiful Property was quiet and well kept. Staff were friendly and attentive. Transportation options available to get to and from the property. Rooms are large and beds are comfortable. Large shower. Drinking water provided. Nice pool area with pool bar. Restaurant is very good. Easy to charge everything to the room and pay once upon checking out.

Loosely managed, poor communication. We booked massages upon arrival and when we confirmed the massages a couple days later they did not have them booked. Then when arriving for the massage no one was there. Massage therapist was running late but when she arrived nothing was set up. She had to look for a massage table and get things set up. Because it is more remote, a changing menu or daily special would be a nice restaurant option. On-site organized activities would also be a nice option. If you book any excursions give yourself plenty of time for your transfers off the North island.

My daughter and I recently had the pleasure of staying at El Ben Cabanas for our spring break getaway, and it was truly a memorable experience from start to finish. Situated in an excellent location, this charming retreat offered us the perfect blend of relaxation and adventure. From the moment we arrived, we were warmly welcomed by the friendly staff, with a special mention to Mr. Papi, whose exceptional hospitality truly made our stay unforgettable. He went above and beyond to ensure that we felt right at home. The accommodations at El Ben Cabanas were nothing short of fantastic. Our cabana was cozy, clean, and beautifully decorated, offering all the comforts of home and more. Overall, I cannot recommend El Ben Cabanas highly enough for anyone looking for a relaxing and memorable getaway. The combination of excellent location, comfortable accommodations, and exceptional staff, especially Mr. Papi, truly sets this place apart. We can't wait to return for another unforgettable experience!

Staffing was excellent... Mag, Nick in the restaurant were are most frequent servers/bartender. Tyra and Harold (?) were very accommodating in their management roles. The water taxi crews were awesome also... have to apologize as I only remember one name, Justin🙄. But, each was helpful, gave us hints, and extremely friendly. It is a very nice property, but the staff made it special.

One pool was still under repair so there was no reason to run the pool bar. However, the restaurant isn't but a 2 min walk away. For those that like night life this part of the Caye isn't for you. Quiet, peaceful, 3 other restaurant/ bars, yet only a short water taxi ride away from a busier small village atmosphere.

Everything! The staff was super helpful, they arranged snorkelling trip and answered to all our questions. The room was spacious and very beautiful. Property provides transfer services to the south part multiple times per day which was very convenient. The food they serve is amazing, little bit to pricy but delicious.

The only downside is that the bathroom isn’t fully closed and lights from the bathroom can wake up everybody else sleeping in the room. I’d recommend to install some little light for turning it on during the night time

The cabanas are spectacular: clean spacious, well appointed, and with great toiletries! They pick you up by boat at the water taxi terminal, which is a wonderful way to simplify your day! The property is large, private and perfectly maintained. The restaurant at El Ben offers above average meals. And despite not having a swimable waterfront, being on the less developed side of “the split” means you can easily take a bike and travel up island to a place called Bliss Beach, which is its own gem!

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Everything was beautiful!! The staff was amazing and so attentive. We enjoyed our couples massage. We enjoyed the Valentines dinner and the service by the pool. We asked for a floaty, drinks, an umbrella and towels they were promptly delivered with a smile. Definitely will recommend this magical place to our friends and family. If you want to spend some time living in a place that looks like a postcard, El Ben is it!!