Ideally located, 5 minutes in a taxi from Foz airport and 10 mins walk to the entrance to the falls. The hotel is impressive on arrival and the reception staff were absolutely lovely and make a great first impression. The pool & grounds are very beautiful. We went straight to dinner on our arrival (as the restaurant was closing). The food is the biggest let down. The hotel is providing a very basic menu coupled with less than average execution in exchange for a high price & a slow, unfriendly service. It ruins the stay as there are no eating options anywhere nearby so you are a captive audience. Breakfast- A good selection but it was not nice. Mostly we left our dishes. The eggs were dreadful so I ordered the eggs Benedict with smoked salmon instead but the toast was completely soggy and it only tasted of vinegar and I couldn’t eat it. The bubbly with breakfast is a nice touch. We had the buffet dinner on Saturday night and it was the only meal we enjoyed during our 2 nights at the hotel. Deluxe room is small but clean. The bed very comfortable (one of the best ever) however, it didn’t have a mattress protector & the mattress was stained. The bathroom is extremely tired and long overdue for a renovation.

Food needs a big improvement. It ruined our stay. It is supposed to be 5 star but I would say it’s sits on 3 star and we would be unlikely to return.

Great base for visiting the falls. Lovely pool area and hotel was very clean

Rooms felt a little dated but more like a mid-west hotel vs a more modern type place we are used to

Beautiful lobby. Great pool. Breakfast was exceptional. Perfect location for Iguacu Falls . Can walk to park. Airport is less than 10 minute cab ride.

Room was dated and small.

Beautiful place to stay.

The location of the hotel was perfect! Only a 5-minute-walk to Parque das Aves and a 10-minute-walk to the entrance of the Brazilian Iguazu Falls. The outstanding staff member was the concierge Gabriel who gave me lots of helpful information on how to visit both sides of the Iguazu Falls.

Some of the staff members could have been friendlier. The room I was assigned to was very basic and old. The refrigerator was really loud. The quality of the food (breakfast and dinner) was just okay. I would still choose this hotel because of the location.

Perfect location, just 5 minutes walk to the bird park and 10 minutes walk to the national park. Beautiful pool area outside with hot tubs and sauna. Tasty breakfast and dinner. And the best part about the hotel, is truly the staff. They are so attentive, helpful and really did anything to make our stay with our 16 months old daughter very comfortable. There was also live music in the evenings either in the restaurant or bar, some saxophone or piano, it was a pleasure to listen to. We loved our stay there.

There are only few things to mention that could be improved. I've found the dessert options with the buffet dinner a bit basic, it was very simple. It did not match the quality of the food. The kids play area outside could be a bit nicer, maybe some swings for baby's and toddlers can be added. Also the game room is basically just for older kids and adults. I wish there was a playroom for little kids as well. The closet space within our room was very tiny, it's more like an open shelf or wardrobe. It was a triple room and there was barely enough space, to put our clothes. Maybe some drawers can be added.

Sanma was a dream. It was a very relaxing environment with extremely attentive staff. The front desk was able to order medication for my friend when she had a headache and have it delivered. She looked up the Portuguese name of the medication, reviewed the symptoms and delivered it within a half hour. What attention to detail! What more can anyone ask for. The bar was classy and chic in decor with fantastic drinks. We were helped by Derik, Bernardo and Luis who were AMAZING - very friendly and very knowledgeable bartenders. They have a talented piano man playing world classics: Songs like Besame Mucho, Let it Be, Bohemian Rhapsody and others. By the pool, the had Egyptian style curtains in a wooden constructed square with cushioned recliners by the pool. It just calls out to you to fall asleep and enjoy the view. The restaurant by the pool brought food and beverages to us when we woke up. This was a really, really… REALLY nice hotel. Thanks Sanma.

I have no complaints

Location very good. Walking distance to bird park and entrance to falls Pool area very good with plenty of comfortable seating. Breakfast had lots of choice and fresh egg dishes to order. Everywhere spotlessly clean Public areas spacious and well kept

The pool area was lovely with hot tubs too. The atmosphere was spoilt for us in the afternoons by the loud and very upbeat music. We asked twice if it could be changed to something more background and relaxing but requests ignored. It was not in keeping and seemed to be more about entertaining the staff. It was not possible to read or relax after a busy day visiting the Falls The rooms are very small and a bit cramped

The people were absolutely wonderful! great programs! great food and drinks!

Walking distance to entrance of Falls, Property was clean, room was a nice size, staff very helpful. Had a nice little trail in the back of property to explore. The concierge was very helpful in getting tickets and transportation. The driver who took me to Three Frontiers was very helpful and stayed with me the whole time.

If you wanted to go anywhere besides the Falls or the bird sanctuary, you needed transportation. Also, you had to buy an entire bottle of wine in the restaurant, no wine by the glass offered.