Good, comfortable hotel in an excellent location, just a short walk from the Teatro Amazonas. The staff were helpful and the price was very reasonable. Best thing was the view from my room, overlooking the historic centre and Teatro Amazonas with the Rio Negro in the distance

One of the lifts wasn't working so you sometimes had to wait a long time for the lift and sometimes it was already full so you had to wait again! Also the restaurant isn't open weekends and I arrived on a Saturday after a very long and exhausting journey all the way from London, too tired to go out and find somewhere else to eat

The location is perfect for first-time visitors to Manaus as it's two blocks from the main square, where the Opera House/Theatre is located. The square is full of restaurants/bars that have live music every night. The hotel breakfast was very nice, and we appreciated that breakfast hours were long, from 6 - 10 am. It was nice to have a suite with a door that separated the bedroom along with two TVs. When we arrived our safe wasn't working, but they fixed it the same day, which I consider excellent service. Our suite had a kitchen with a mini-fridge and microwave and a large table with chairs to eat. We had a balcony facing the pool, which is in the back of the hotel and quieter than the front. Breakfast and daily maid service were included in our Booking.com rate. The restaurant was open for breakfast, lunch, and dinner until 10 pm, and we could charge the meals to the room. We arrived at the hotel at 2 am, and there was no problem checking in late. Uber service is always available and very prompt. The king-size bed was the most comfortable hotel bed I've ever slept in!

The maid service came each day from 3-4 pm. I would have preferred it earlier. There was no door handle card to request maid service or "Do not disturb." (None of the rooms had the door cards.) There was no instruction sheet inside the room listing the hotel's rules like the breakfast hours or how to call the front desk. There were no chairs on the balcony. The room furniture was worn.

Staff are very helpful. My travel agency screwed up my flight schedule , instead of taking a confirmed flight , I had to stand by the last flight to Manaus and end up arriving in Manaus 3am in the morning without any hotel reservation. Good thing that Saint Paul offer 24hrs check in, a female staff was on duty that day in June 9 early morning, I was so exhausted and her warm welcome really eased my frustration caused by my travel agency

There are no hot water in some rooms

Excellent location close to the Opera House and main square. The staff was very accommodating and friendly. It is a budget hotel and the price is very reasonable for what you get. The breakfast was simple but very adequate. The room was clean and the shower worked well.

The air-conditioning system was difficult for us to adjust as the room was either too cold or too stuffy for our taste. We never could find the right temperature, Also, the soft mattresses on the beds are not our preference, but this is a minor complaint.

Great hotel for a short stay to explore Manaus before you go on an Amazon tour. Breakfast is basic but good, rooms have an amazing view of the city (however, 13th floor rooms are not the most quite ones due to the elevator) - good location, in walking distance to main plaza which is also safe in the evening. Pool was nice!

Elevator noise in the 13th floor was not ideal but also not too bad.

1. I have stayed in two types of rooms: one facing the Amazon Theatre. It was great and renovated. The other faced the street. It was old and noisy. 2. The location. 3. Rebecca, the receptionist. 4.Value for money 5. Breakfast

1. The noise in the room facing the street. 2. No water bottles in the rooms. 3. Check-in took 30 minutes, despite my being second in line. 4. Worthless gym. No dumbbells or barbells. The machines were not functioning.

The suite was very comfortable.Bathrooms were large and had good water.Pressure , the air conditioner was turned on before we entered , so the room was comfortable on entering.

We did ask for early Check-in understood.That was due to availability and it was not available, which was okay.So we returned at two o'clock for check in and it still was not done.

The location was great, 3 short blocks away from the opera house. The front end staff speaks good English.

The elevator is by far the worst thing about this place. It’s slow, stuffy, loud and small. If you stay here make sure you don’t have a room near it or it may keep you up all night. Button for 12 and 13 floors are unmarked. Also, sometimes the elevators don’t work and we had to use the service elevator.

The staff were all excellent, and all spoke English at some level, for while my Spanish is okay, the Brazilian Portuguese is closer to a language I used while visiting Mars!

There was nothing that I didn't like, for also the food that I had in the restaurant was good too.

Convenient location a short walk from Teatro Amazonas. We arrived at 2am and the lady on reception couldn’t have been more helpful. Comfortable rooms and good breakfast.

Lift was a bit slow/erratic so we ended up using the stairs when we didn’t have heavy bags (good for the step count up to 6th floor!)