The staff is friendly and helpful. There was never a shortage of anything at breakfast, everything was fresh and always replenished. The hotel is in the immediate vicinity of the beach. They provide luggage storage service for free.

The rooms are very outdated, they should invest in changing the mattresses and air conditioning. The air conditioner is very loud, as if the compressor is running. Also, the air circulation in the room is not good, which is why the laundry and towels do not dry for days but retain moisture. If you are on the higher floors, you can hear the motor from the Pool Filtration.

great location in Copacabana, near the beach, very good breakfast, nice rooms, very nice staff, quiet room, nice options for day tours in Rio

i don't like that you can only pay with credit card (not debit card!), that you cannot have an option with partial cash on arrival. i don't like that you cannot have the option "do not disturb" and everyday the cleaning staff changes your towels etc - it is not needed. please have a "do not disturb" option. i don't like the fixed showers - but i think this is the rule in Rio :(

Prefessional staff sepcially who did for cleansing rooms and for breakfast. Thank you to Alex who gave us lots of tips and booked our tour. Good location for resturants and close to beach

Uncomfortable bed it's narrow and lumpy mattless.

The breakfast was good everyday , nice location two blocks from copacabana beach and metro station , a lot of restaurant all around the location

Spacious rooms , very clean , perfect location Staff - super nice

Everything

Location Able to use hotel beach chairs towels and parasol

We arrived at 08.00 am and were unable to check in until 14.00. We knew this at the time of booking but there was no courtesy room or offer of any refreshments.

great location, good breakfast, excellent staff (except one unfriendly)

I asked for the broken hairdryer to be switched right after arrival. it wasn't switched until I left. but that's minor. I had my own with me.

The location was perfect. Breakfast and breakfast staff great. They offered nice extra’s like bike hire and beach chair hire

They were re surfacing the road outside our room so it was really noisy for 2 nights (but not the hotels fault)

The friendliness of the staff. The cleanliness of the hotel. A very short walk to the beach. A supermarket across the street. Central to everywhere. A taxi in under 2 minutes.

My stay wasn't longer.

I thoroughly enjoyed my stay at this hotel and would gladly return. The check-in and check-out process was seamless, thanks to Adejoan, Pablo, and Carla, who ensured everything went smoothly. The location is unbeatable—a 24-hour supermarket just half a block away, the metro station three blocks away, Copacabana Beach only two blocks away, and all within walking distance of the iconic Pedra do Arpoador and Ipanema Beach. It’s also conveniently situated near two main avenues with a wide variety of restaurants and excellent public transportation options. The front desk staff was exceptionally kind and helpful, arranging reasonably priced tours to Rio’s top attractions. Valeria’s warm smile at the breakfast buffet made every morning a delight, and the breakfast itself was fantastic. On cooler days, relaxing with a caipirinha by the heated pool or unwinding in the sauna was the perfect way to end the day. This hotel truly exceeded my expectations!

The air conditioner was quite noisy, but thankfully, the weather during my stay was cool, so I didn’t need it at night. However, the pillows had an unpleasant smell, as if they hadn’t been properly refreshed after the previous guest. One suggestion I have is to provide disposable containers for breakfast. Since I had to leave very early for my tours, it would have been great to take a coffee and a few sandwiches with me.