Superb location, on a hill nearby Black Sea. Amazing view from the room (sea view room). Clean room, mini-bar always full with water and drinks. Many facilities, including large pools,, very clean. Clean beach, clean sea water.

Food. In 7 days, same sort of food with little variation, even with the feeling that food was reused next days in other types of serving. Some of the personel very beginer and very bored that they need to serve the customers. First 5 stars hotel in which i didn't have room slippers. Overall, good experience, but...with all the facilities that this complex has, it can be 10+ experience.

I like everything

Last night I had a toothache and asked the doctor at the complex for some pills. Не told me that he is a doctor, not a pharmacist. He gave me a painkiller of course but I didn't like that answer.

The location is perfect with a private fine sandy beach. The hotel is perfectly maintained with a lot of green areas.

We paid for a room with see view but we had more like a corner room with partial view.

Good facilities and locations

Needs a little modernisation

It is a great place for family holiday. Great for kids. Friendly and hard working staff. Very helpful.

The internet connection wasn’t great.

Amazing entertainment and decent facility.

Some parts already need renovation.

location pools service food view

too many stairs small beds outdated rooms but comfortable enough

The room, the facilities, proximity to beach, diversity of food.

None

Huge complex with lots of alleys and trees. Excellent for walking. Big pools with different depths. Aquapark, that looks good (not suitable for our 4 years old kid, and is was very far from our hotel, but it looks good). Big beach with lots of sunshades, good sand and calm waters. Kind and smiling personal. Fast check-in and check-out. Free private parking next to the hotel.

Food quality was not good and the non-carbonated soft drinks was terrible. (food and beverage quality is the main reason we won't go there again). Two times we found plates that was not washed well. We was closing the door to the balcony one hour before lunch and before diner, because of the smell when they cook. No convenient snacks and drinks on the beach. There is one gyros station, opened just for few hours, where the waiting time in the queue was between 20 and 35 minutes, no beverages, just gyros and the gyros was not good. Lots of stairs in the hotel and it is like a maze without direction signs. Bathroom was equipped with cheep soap dispenser at the wall, no shampoo and the soap quality was low. You can only dream for cotton buds or hair conditioner. The stores in the complex are cash only (bring Bulgarian levs with you, don't count on the exchange in the complex, as their rates are terrible) In addition - paid safe, paid minibar, paid WiFi.

We really liked the extra activities that were available for guests. We enjoyed the evening entertainment every night. We also enjoyed Mini golf, pedal boat, pool activities and some Salsa classes. The food was good, diverse. Same with the drinks. The room got cleaned every day and towels/sheets got changed everyday.

The hotel room was missing some of the 5* elements we expected - no slippers/bathrobe, no mini shower gel/shampoo/care cream. Our bathroom did not have a fan and no way to get the steam out (or the smells). The shower curtain smelled a bit. We did enjoy some of the extra activities, but for those you had to pay in cash - which for a resort this year seems a bit strange and unexpected. We expected to be able to pay by card or to have the cost added to the room so we did not have to carry cash with us all around.