Perfect location. Close to the center of Kyustendil. The room was clean and cozy. The reseptionist was very polite and helpful. This is the first time in Bulgaria when we felt really wellcome with our dogs thanks to him. I recommend the place for people traveling with their pets.

The owner of Rooms Sonata was impeccable, very kind and helpful, a gentleman I spoke to and enjoyed meeting him, spectacular.

We had 2 room at the hotel. Both were en suite. I liked the bed but the other members of the family didn't. The room's were very warm which was nice. It had a good location. Directly across from a supermarket and close to restaurants. We were there for a competition and it was walking distance to the venue. There is a car park across the road. We arrived after 4pm on Saturday so it was free for our stay. Pets were allowed which suited us.

The walls were paper thin and the shower head had a leak. In our room but the other room was fine.

The room was clean, there was a sink in the room. There were 3in1 coffee left for us in the morning. It is near the centre. There is a big supermarket in front of the hostel.

The TV is old, the buttons didn't work well. The fridge in the corridor didn't work.

Super friendly staff, close to city center

Friendly and helpful stuff. Good location, freshly refurbished toilet, and shower.

Rooms are quite basic, and the furniture old, decorations tacky.

Good location and stabile wifi

Uncomfortable bed and pillow, smell of humidity in the bathroom, not even jug for boiling water. I got approval in the message on booking for an earlier check-in but the room was ready after an hour and a half.

Very noisy outside all night and hot inside. So you have to choose to sleep with windows opened in noise or with windows closed in sauna. Also floors were dirty.

The only good thing of the place is the location but it can't compensate the bad impression.

Smelly room, no mosquito net on the window. I don't know if there was some kind of aroma cristals in the bathroom or what, but the smell was awful-something between pee and insect repelent. On top of that I saw a cockroach under the room's door. In addition, after I publish my review of the room, the owner of the place called me on the phone to argue with me rudely saying that I was lying and writing "bullshit". Very unpleasant stay.