I loved the availability of parking space, the buffet breakfast. The staff were quite helpful and courteous, i also loved the Christmas holiday decorations at the reception. The outdoor pool was warm which was great considering it was quite chilly. I loved the fluffy pillows and there was a generous amount of it and i also liked that you could get a microwave , for a fee ofcourse.Location is great too, lots of restaurants and eatouts nearby

The air conditioning was quite poor, i had to request a change of room and the next room was just slightly better. So when it gets sunny from noon till about 4pm, the room gets warm

The room was clean and the temperature was just right. Bed was comfy. Very quiet room; had a restful sleep. There was a book filled with lots of useful information. Example: how to adjust thermostat, all the restaurants in house, and pool hours. The complimentary breakfast had a good variety. There was sausage, bacon, potatoes, apple pastry, eggs, fruit, and croissants. The fitness room was a good size. We didn't have time to use the outdoor heated pool and hot tub, but we are already planning another stay here and will make sure to try it out. Very convenient location. Close to restaurants & shopping. Shout out to Sukhdeep at the check in counter. She was awesome!!!

Nothing. We had a great stay!!!

Nicely and newly renovated, very clean! Comfortable rooms, friendly staff. Great location not too far from downtown, plenty of food and shopping in the immediate vicinity as well. A really good option for visiting friends and family in the Acadia / Heritage Park area. Equally an excellent option if you need to be downtown but don't want to stay down there. Oh and free and convenient parking as well. The hotel also has a few good restaurants and tons of meeting and event space. Would happily stay again!

There was nothing to complain about. Everything was spot on. Nice property!

Comfortable beds, good breakfast, nice pool area, friendly staff.

The exercise room needs more yoga mats, and 3 & 5 lb. weights. I also didn’t like the very draconian pet policy I had to sign AFTER the hotel had taken my money. The hotel claims to be pet friendly, but they are not allowed anywhere except in the room, and on the patio at the Peanuts restaurant. That is typical for most hotels, but is not actually pet friendly, but “pet tolerated.” You cannot hold your small dog in your lap at the pool, which meant that me and my husband had to take turns enjoying the pool area.

Our stay was quiet and comfortable the first night. The second night there was a wedding with rowdy guests who kept us awake until 2:30 am. Not impressed!

I am upset with Booking.com. The room we stayed in we were charged $240/night by the Booking.com. When I asked the front desk what our room would be had I booked it directly with the Carriage House it was $130/night. The room was NOT worth $240/night. I will definitely NOT use Booking.com for any of my further reservations. I was very disappointed in the quality of the room! I will reserve my next stay directly with the hotel. I feel as though I have been scammed $300 plus by Booking.com!!

Pool was nice and the poolside service was good. Holli our waitress was excellent. Room was pretty nice although the sink area was a bit small.

Pool tile needed to be cleaned. I realize it’s an outdoor pool but there was black marks all around the pool.

Was not sure qhat to expect, but check in was easy and fast, got the keys and off to the room. We got a room with view of downtown, but close to elevator. Surprisingly, we dis not hear or were not bothered by elevators. Room was cosy, nice and spacious. Although the closet was tiny and did not offer much space to hang clothes. TV has quite a lot of challenges, was able to watch the hockey game in the room. Location is good, plenty of restaurants in the vicinity, plus there is a restaurant and pub within the hotel. Went for a breakfast in the morning which was included with the stay. I would say fairly basic, but enough to get your day started. Although the food is buffet style, they do bring coffee and juice to your table. Overall good stay.

Closet was small.

We had the occasion to stay there on two successive Fridays. Both times we had very friendly service, a super clean room (not overly big), great value for our money and terrific food. The server in the Dudley's lounge went way beyond to make sure the steak was cooked exactly right. She remembered us the second Friday and even remembered our drink order from a week before.

More fruit options and yogurt would have been welcome in the breakfast buffet, which otherwise was quite satisfactory.

Breakfast, front desk attendants’ skills, quietness of the room, and location. All were great.

- Pillows were all of thick type. Usually I found hotels provides half pillows of think type and the otter half of thin type. This made sleeping not much convenient. - TV channel didn’t work and gave network problem, but that was ok as TV watching was not on priority list for us. - no ventilation in the bath, made steam and toilet stink smells get out into the room. - AC was weak.

The new renovations in the rooms are great. The bathrooms have a great use of space even though they are small. The water pressure in the shower is great. The rooms are spacious! Can even do yoga. Internet was good. Staff was helpful when the heat wouldn't come on in my room.

Only issue was trying to get my breakfast right. They have a great breakfast included, but I had to get it corrected after asking for no dairy. But they did correct it and it was good.