Check-in was quick and easy, which was a great start. We were given spacious rooms—definitely appreciated! The beds were a bit too soft for my taste, but comfy enough for a one-night stay. The toiletries and shower products were surprisingly nice, a step up from the usual hotel basics. The location was convenient—really close to a mall. We drove back and forth, but it’s totally walkable if you’re up for it. Oh, and my nieces absolutely loved the pool—major win there!

The pool water could’ve been a bit warmer

This hotel was perfect for our stay over Christmas. We were very close to the family and friends that we were celebrating with. The hotel was clean and the services were all available. Our grandchildren totally enjoyed the pool and waterslide. The breakfast was decent and got you going early morning.There was an attention to cleanliness, even though the hotel was under a bit of renovation. The staff were friendly and helpful. I would stay here again.

Nothing.

Location is convenient to shopping and close to downtown. Breakfast was very good. Rooms were very nice, clean and comfortable. Comfi bed but not a fan of the pillows, but that's just me. Pool was a wonderful temperature. Staff were very friendly.

The renovations will be lovely once they are done. I will definitaley stay again when completed. I didn't mind the construction, just the noise. The hot tub was not working at the time I was there.

The Renovations completed to the property are very nice and modern. A great selection of items at the breakfast. Staff was very polite and professional.

One Remote controlled two TV's in the suite. Was inconvenient to watch one tv while the other one tried to follow the commands of the tv being used. 2 TVs in same suite offered different channel options, very odd. Breakfast room very crowded with cluster of tables, hard to navigate. Lack of Lighting in the room.

Staff, were all very helpful and very kind as well. Check-in was done quickly and professionally. Pool and hot tub were a nice addition. my room also had a jacuzzi tub, so being that it was a weekend and fairly busy, the second night of my stay, I decided to use it instead of going down stairs to the hot tub.

Honestly, the only thing I would criticize is the parking lot. What a mess!! Massive pothole right through where you have to drive. And very tight, especially if you drive a pickup truck.

Location fit my needs for business meetings & recreation access.

My original Calgary flight on Thursday, July 6 @ 9:20p was rescheduled to 10:20p; this rescheduled flight was then cancelled due to poor weather (thunder, lightening, rain) at Calgary Airport. This flights was postponed to Friday, July 7 @ 10a to Edmonton, then to Calgary arriving @ 4:20p... I called HIE Calgary-south @ 12:20a July 7 & informed of the change in my reservation... I was anticipating a 'no-charge' for Thursday, July 6 reservation... due to weather conditions that was out of my control. Please consider this scenario as one that could not be avoided... & consider a reasonable reimbursement for 1 night. Otherwise, the HIE-calgary south served my purposes. Thank you for your kind considerations.

It was conveniently located between my destinations, the breakfast was wonderful - the staff were always refilling everything for all guests to get everything, the beds/rooms were comfy and the shampoo/conditioner/body wash/hand wash/lotion was Dove and there was enough to wash my thick curly hair

The pool closing time (10pm), small towels in the pool and bathrooms, the deck of the pool by the front door was dirty.

The entire lobby is under renovation... so is dusty, down to concrete. The kitchen area is small, not very many tables. We were there over a weekend and there were many sports teams so seating and food availability was scarce!

Parking was very difficult to find, especially when it is minus 25, late at night. Maybe during a weekday it would be different than a weekend.

We’ve stayed here before when visiting family, snd the location is very convenient for the purpose. Breakfast is quite good, better than so many places with breakfast included. And the grandkids (we had family in several rooms) love the pool and water slide.

The room was freezing and the label on the HVAC said to leave it alone and use the wall thermostat. Well the thermostat did nothing so we adjusted the HVAC and we’re then comfortable. The fridge was so noisy, running nearly all the time so we unplugged it.

It was under renovations which it did not say on the booking site, this affected the parking and we had to park quite far away from the hotel. Also the hot tub wasn’t working. Very expensive also. 4 nights cost us almost 1000! The hide a bed couch was horrible to sleep on as well.

The pool and it was close to where our events we’re taking place. Also the breakfast was great and the staff for the most part were very friendly and helpful.