I liked it's proximity to the telus center. I loved that there was a more cost effective parkade right beside the building that they work with. Beds were comfortable, room was clean, front desk staff were so friendly, organized, professional, I loved the little snack bar of various chips and chocolate bars. I loved the security of needing the room key to operate the elevator and the external doors I loved the attachment to tim Hortons incase you miss breakfast

The fan In my bathroom didn't work and there was the tiniest black spots on the bathtub ceiling (possible beginnings of black mold from the non working fan) Tub surround was a bit discolored (yellowing over time), but still clean.

We loved the location, we had a corner room with an amazing view. Staff were wonderful. Our room was appointed with everything we needed for our stay. Underground parking was great. What we received for the price was definitely value. We will return to this location for sure. It's really close to a train line so I'll be keeping that in mind if we're in town for an event or anything, would be easy to access transportation to a show or game.

The room service was a little overpriced for what you received but not the worst we've seen. Base prices were reasonable but the automatic 18% gratuity and charge to bring to room both on top of the price was unnecessary. The bed was SUPER squeaky lol. We didn't really care but it was loud just when you breathed or switched positions while sleeping.

It's amazing hotel ..loved the location. Front reception were amazing and the bartender in lounge was the sweetest ever..rooms were so clean and comfortable

I do have 1 thing I did not like and that was the breakfast we paid over 18 a person and the food was definitely not up to a hiltons standard at all..the food would be what you find at super 8 with out paying over 18 ..the eggs tasted like power eggs, sausages over cooked , waffles dry , hasbrowns were patties that you find in your local cheap store frozen and they were so oily , the only vegan option that I found in hot food were unappitising black beans. And we were there to eat around 8 30 am ..with a timmies right next door and with the hilton name you expect a little better when paying 18.95 a person

The location is really good, close to the very free zone train. I only need to walk for a few minutes in the cold weather. I like how much the light comes through the window, and the window shade also works really well to keep the room dark in the morning. The room layout design is perfect too. A closet close to the door, and a desk near the window which is good for me to work.

In general I don't have too many complaints. The only one is the cleaning service did the cleaning at a weird time like sometime around the afternoon, so I didn't get a full cleaning service while I stayed. But I still got the new towels, trash bags and stuff.

Good location, massive room with large windows and bathroom, coffee machine and big tv. Didn't use the gym or pool but had breakfast which was fine, lovely man serving us! Happily stored luggage for us as well.

Noisy with tram/traffic outside, a lot of homeless people around area. Room air conditioning unit was down low at one side which meant the person on the left side of the bed got blasted with air, not ideal!

Staffs are very friendly and helpful, the room is very clean, and has microwave and small fridge. Close to Superstore, Shoppers, and other supermarkets, as well as the bus station—very convenient. Bar/restaurant at lobby is very nice and convenient.

The soundproofing is average. After 11 PM, other guests were having a party, and it was very noisy as well as the shower’s hot water is difficult to adjust to a comfortable temperature.

The room was great. The service was excellent. The staff are very helpful and polite. The location is very close to the train so it was very convenient especially when traveling to the convention center.

I had only two issues. 1. I could hear the sound of the train which runs regularly from my room. 2. The air conditioning is a bit loud so when it would start and stop I could hear it and sometimes I would wake up from the sound. But overall I was happy with the room.

staff are friendly and helpful. Rooms are clean. lobby and other public areas are clean. Kitchen service was excellant.

curious you advertise underground parking at $25 + + taxes and both my stay on the 22/23 and 28/29 I was charged $35 + taxes. I was informed of this when I checked in it would be $35 + taxes to oark underground and I was okay with the price. Just curious about the price advertised as opposed to the actual price!!

The receptionists, bartenders and other staff are good at their jobs, very polite and friendly. The room was very clean and the bedding very comfortable. The rooms were great.

We went for Country Thunder which meant everywhere was very busy and there was only one working elevator the entire time which wasn't anyone's fault just very inconvenient. The parking was horrible, they don't have enough underground parking for guests and we had to drive around for an hour before we could find a spot then we had to pay for parking all weekend which was also a headache.

I like its location and the service was great. When we entered our reserved room it smells cigarette but when we brought it up to the staff she immediately offered a room transfer which is great.

We have breakfast included but it was disappointing. We had to wait for a while for the food to be served. My husband did not get to eat a hot breakfast because he has an appointment. We got there early but still waited for the food. The serving crew did their best to serve what ever the can, the food did not come out fast enough. Its better to have a buffet style breakfast