Really friendly staff, it was a little quiet so we got a free upgrade. great location which made the price fair.

Even with the upgrade the bathroom was a little worn out. There was a bit of damp on the wall and the silicone was coming away.

Not much for breakfast, but a well stocked giant kitchen and communal dining area with great mountain view. It was very cool to bring our 3 teens to this travel/family-friendly hostel lodge. There was a movie theatre a games room, pool table and pool our kids really liked it.

Got charged for a roll away that barely fit and made the room really tight. Outside on the balcony, there were a lot of people and trucks parking or driving by, so we didn't get to sit outside. Also got charged an extra $60 for our cat having a fur ball, which any cat owner will tell you they can be a bit runny. It was described as a big mess and all the extra cleaning that had to be done as a result. I guess they don't have cats...a quick pick up with a tissue and some cleaning spray to spot treat. I would have done it myself if I had seen it before we left. Seemed a bit exaggerated and should not have charged me$60 on top of the pet fee and incidentals I was already paying...A dog pee would have been way worse.

we like the shared spaces: games room, kitchen and lounge/library

that we couldn’t use the boot room as we aren’t part of nonstop breakfast was bare minimum but even the apples were mealy. include a hard boiled egg for protein and a juice box ice in the parking lot was very hazardous, particularly on the east side of the building.

Mike at the front desk was phenomenal, very friendly and welcoming, called me by first name and shook my hand, also had a welcome gift for the dog. Next time I’m in Fernie will be staying here.

older hotel but very well taken care of - so many fun activities for the kiddos! bunk bed style was a wonderful option for the family

priced a little high? was hoping for a little more at their advertised free breakfast but all in all a magical stay :)

location is awesome! very cool balconies overlooking mountains.

rooms are a bit tired, tea kettle had white residue that wouldnt be cleaned, definitely dated but they try their best to clean.

Very well equipped with home from home equipment, including guest kitchen. Convenient for downtown.

Beds were very comfortable Rooms were large.

Opening the window to get cigarette smoke waft in . Prefer to use fresh air than AC

The room was comfy and clean staff were super welcoming and helpful kitchen area is fully stocked and convenient sauna and hot tub were amazing got upgraded to a room with a balcon upon arrival!

Good with everything we needed.

It was advertised to have breakfast included, it was only a muffin, yogurt and fruit in a bag. The pillows were not very good. The fridge froze our food and drinks.