Our room was luxurious! Large bathroom with a soak tub, a walk-in shower, heated floors, and L'Occitane French bath products! Our bed was very comfortable and lovely linens. We had two armoires to hang and fold our clothes, and a nice rack by the door to hang our coats and ski gear to dry overnight. And our room looked out over Nita Lake, which was so beautiful! And the staff, from the reception desk, to the shuttle bus drivers, to the coffee shop and restaurant staff were all so friendly and kind and accommodating! This lodge and this ski resort might become an annual trip for us!

Nothing. Everything was wonderful!

The room was very spacious with modern finishes a gas fireplace a very spacious bathroom with a big spa bath and underfloor heating in the bathroom. Daily house cleaning was fantastic as well as the convenience of the laundry facilities, onsite spa, heated pool and the dining options (breakfast in the restraunt). The complimentary shuttle services were fantastic and the drivers were very friendly making gettign to town very easy.

The large floor to ceiling windows made the room quite cold and the central heating was unable to be turned up past 22 degrees celsius. The In-Room dining option was also limited and when we did order a snack mid afternoon it came cold. The accomodation is not in main town whistler it is in creekside something to consider based on where you want to stay/do when in Whistler.

Beautiful large room with stunning view across the lake. Luxurious bathroom with deep tub, heated floor and l'occitaine toiletries Free shuttle bus to village Gas fire in bedroom warm and atmospheric. Crisp sheets. Helpful staff at front desk. Choice of places for dining. Lobby and communal areas smelled of a gorgeous spa fragrance.

Asked for $750 deposit for incidentals for a 3 night stay. This was then reduced to $500 as we don't have a credit card. Still much higher than any other hotel we stayed at in Canada. Room was dark. We moved lamps around to try and provide light for packing suitcases but still had to use phone torch. Mattress was a little too firm.

Really good sized room with very comfortable large bed. (We had a studio suite). Beautiful bathroom with luxury products. I felt it was very good value for money. Really lovely feel to the whole hotel. The staff were friendly and helpful. The bars and restaurants were very welcoming and comfortable. I loved that they had little dog beds in the lobby. We were walking distance to local restaurants and the lake view was beautiful. We only stayed one night but I would happily stay again if we were in Whistler again.

Nothing

Staff were excellent and couldn't do more to help. Shuttle service to and from Whistler Village (and beyond) was really good and drivers were really friendly and helpful. Staff at hotel were great and the free bike hire and canoes for the lake were excellent. Room was clean, spacious and well equipped bathroom. Definitely worth having the lake view rooms.

A little more needed for the kitchen area to make it 10/10

The view is fantastic making the property well situated for sightseeing and lots of activities including the available canoe to paddle the lake and exploring with surrounding bike trails. The staff were very friendly, warm and happily accommodating. They showed a genuine interest in our stay and were open in suggesting ways to make the most of it. The free shuttle to and from the lake lodge to the village was also helpful and made our trip and ease

Our room/studio was very comfortable, and there was a frequent shuttle to and from the village. I had a very relaxing massage in the spa, and my daughter got a good pedicure there too.

We were not advised that we were on the “dog friendly” floor, until we complained about the dog barking in the next room. I was disappointed by the facilities- I am not a skiier so I had expected to spend time in the gym followed by a nice swim, but both the gym and the pool were too small. The gym was busy but it was too small to have much equipment in it. The pool was outside and very small. It was no good for exercising in.

When style meets comfort, the hotel is beautiful from the outside and even prettier inside. My family and I booked a room with one king and one sofa bed for four people. The first positive surprise was that we arrived 1 hour before the check-in, and the staff got us a room immediately. Even better, we got an upgrade to a two-bedroom suite! It was so roomy we could spend the whole season living there. I wish I had more time for that! The staff is welcoming and supportive—the type of people you would invite for a happy hour. We also had dinner and breakfast there—delicious food and drinks. And don't forget to have homemade ice cream for dessert; it is gorgeous! Breakfast is suitable for all types of craves. If you're feeling hungry, go for the buffet. If you're keeping fit, a la carte is the best option. I strongly recommend it for those who want to chill and not worry about being close to the village (they even have a free shuttle)! And the robe! I wish I bought one of those. Maybe next time.

The swimming pool could be a little bigger. The water was a bit dirty from falling seeds from trees. Check-out at 11 am is harsh (although it does not apply exclusively to NLL). In general, no complaints.

We loved staying on this lake, so beautiful. Loved having bikes, canoes, and paddle boating right there and are included with the room rental. There are walking and bike paths right at the hotel that go all around Whistler! Big underground parking, but $35 a day. But you can leave your car there and save on parking in town as they have a free shuttle that runs all day. Rooms were clean and updated. The beds were comfortable. Big lounge area with a bar and 2 restaurants to choose from.

The view was amazing; fire place in the room, underfloor heating; decor, great 2 person bathtub and big shower, very good staff, amazing views of mountains and lake, liquor store just A minute from the property, amazing selection of drinks, best chicken wings and poutine at the cure and great breakfast from the Den. Superb gym and hot tub. The complimentary bikes rental is superb and a great way to discover whistler and its surroundings, many cycle paths available. Exceptional.

We loved everything, only thing that could be improved might be a breakfast buffet option and food room service availability. Other than that great establishment