The location was perfectly situated in Whistler Village for easy walking to everything! My room was exceptionally clean thanks to Louise, and bed very comfortable! The room also had a moveable tower fan that I could place for my comfort! From the moment I arrived, Louis assisted me at the front door, and he was so kind! He also helped me with my iPhone that had locked up. Amazing! Gemma checked me in and was so full of guidance as my first time in Whistler. Georgia was night shift and so helpful when I needed a power cord, she brought me one to borrow! EXCELLENT customer service all around from everyone! Gemma showed me how to work the coffee machine and offered an apple. After being on a 4-day horseback riding trip in the Rocky Mountains, it was nice to feel welcomed by these kind folks. I gave Louis a hug when I left! A perfect place to stay!!

You can't stay at a better location if you are going to ski/snowboard. The staffs are very nice and friendly. The afternoon hot chocolate was a treat. The roof top hot tub was nice but I wish it wasn't reservation only.

Roof top hot tub was very nice but it's reservation only so you can only book 30 minute at a time. On one evening, people were eating and drinking before we got there and it was a bit messy. I wish there was a regular pool/spa like other hotels.

Fabulous location right at the gondolas/lifts and Village Stroll. Comfortable beds & pillows. Good kitchen facilities. Great views. Nespresso coffee machine in room. Private use of rooftop hot tub.

The thumping music from The Longhorn Saloon apres ski party every day from 3pm. So bad we moved from our premium Mountain View suite to one at the back of the hotel so we could actually enjoy a relaxing time!

I liked everything actually. I stayed there because I was mainly going to go biking on the mountain. One little gripe I have though is the cable attached to the tools is a little short, no worries if you brought your own tools like I did. Everyone was very nice and accomodating, Andrew specially was very accomodating.

There was nothing I didn't particularly not like. I liked our stay, I'm already planning my return. My family was also telling me to use the same hotel when we go back. So yeah, we will be going back.

Room location was wonderful, overlooking the Blackcomb gondola and main junction between the lifts at Whistler base. The staff at Sundail were also fantastic. They were very helpful and had great attitudes - Thanks to Roxy, front desk and the valet for all the kindness and wonderful service!!!

It got a bit noisy during Après - loud music and outdoor activity. However everything calms down by evening.

The room location was excellent. It was both a village and mountain view. Very clean rooms and cozy. I liked being so close to amenities in the village. The hotel staff left a lovely bottle of wine for my sister to celebrate her 50th birthday. This was a very nice touch and very thoughtful! We enjoyed the roof top hot tub..

The parking was quite expensive. The hotel was kind enough to only charge 1/2 price on 1 of the 2 vehicles we brought but it was still expensive.

The parking is easy-in, easy-out. I also enjoyed the free ski storage that allowed guests to drop off equipment and then grab it in the morning before walking 100 feet to the lift line. Easy. The double suite was awesome and offered us space to stretch our achey bodies after a day on the mountain.

The bar music is outrageous. You have been warned. I also feel a hotel of this cost should provide some type of substantive breakfast for guests. If you want complete privacy, the double suite windows facing the village are not the right choice for you.

The Sundial hotel made it very easy for us to travel with our eight-month old baby. They provided a crib, high chair, and diaper genie in the suite, and the staff helped us unload and load our big pile of luggage from the car. The suite had a well-equipped kitchen where we made food for ourselves and the baby. It was a bit of an experiment for us but we enjoyed it a lot, had time to relax, and will most likely be back. Thank you to the team at Sundial!

Nothing

Location was excellent The staff were extremely professional and very helpful, they were very polite and friendly and the nicest people you could wish for to help out with our vacation Tom, Cristy and Gemma stood out more than anyone as they truly care for the customers and the hotel. They go way beyond their roles and are a great asset to the hotel, thank you very much

We’ve stayed at The Sundial several times and just had another wonderful 2 night stay. The hotel is nicely maintained. Room came with a kitchen which is convenient. We had room 603. The one bedroom suite was a great size with a fabulous view of the mountain slopes and were there during Crankworx so we had the best view of the bikes coming down the jumps etc. Another highlight of our stays was the rooftop hot tub that you could sign out for 1/2 hour. Seems like it would be too short, but it's actually the perfect amount of time as you wouldn't want to sit in 101 to 104 degrees for more than 15 minutes anyway. Towels are provided and there's a shower up there to rinse off. All staff we encountered were polite and helpful.

The only negative I can think of is that the Longhorn Pub (I think that's what it's called), is below. It's like a nightclub with music and drunk shenanigans yelling past midnight. It's not the hotels fault, and they actually provide packaged earplugs in the rooms, which I thought was odd when I first saw them but made sense at midnight :) . If you're a light sleeper or go early to bed, this may be a bigger problem.