The hotel itself is lovely and staff were super helpful when I had to change my reservations due to weather. My only complaint is the noise level, which is not a fault of the hotel. People in our hallway would use their deadbolt to keep their door open and they were going back and forth to each other's rooms. The doors would literally bounce and several times we could feel our own room shake a little. This started very early in the morning and continued for over an hour which was very disruptive to sleep. Because the floors are laminate and not carpet covered, I think it probably makes them less soundproof. Again, no fault of the hotel, just a review for people to maybe be a bit more considerate of those around you. Otherwise, staff, from reception to house keeping were great, beds were comfy, and room was clean. Great location in the downtown area if that's where you want to be.

Nice, clean, modern hotel, short walking distance to the downtown area. Staff very friendly.

Only negative, noisey AC / heating unit in room. Luckily we never had o use it through the night.

I had just finished walking a big chunk of the East Coast trail and wanted to treat myself to a fancy stay for rest. Being in a tent every night and hiking 8 hours a day really wears you down so I definately needed a few nights at the Hilton !! Hotel was a short 5 minute walk to water and George Street. The room was spacious and comfortable. I also liked that there was a microwave in the room because you can go pretty wild spending money at all the restaurants and bars :p. good for the leftovers and some saving money. The staff was friendly and ready to help. I had a lovely conversation with Jen who was incredibly welcoming to the hotel as well as the city. :)

for the price, I would at least hope for continental breakfast.

The room was clean, the staff were very helpful and friendly. The room was very comfortable and modern as well. The hotel wasn't noisy at any time of the day, which was nice. The pool was very clean and beautiful, loved the added touch of the lights and upbeat music.

The only issue I had with this hotel was that parking isn't included in your stay. I don't think you should have to pay for parking when you're staying at the hotel, it should be included. This would have deterred me from booking if I would have known.

I booked a room with free breakfast. When I went to have my breakfast they wanted to charge me, saying that I’m supposed to have some vouchers from the reception if I have free breakfast. I went and get the vouchers and came back to the restaurant. It wasn’t a big deal, but I would have appreciated if they would anticipate this, and give me the vouchers at my check in time. Also, I booked this hotel as they were advertising access to pool, but on the first 2 days of my stay, the pool was unavailable, and I didn’t get any compensation for that, even though I asked the receptionist. She was nice, but didn’t compensate this inconvenience in any way.

The reception desk is really efficient. Staff is helpful and always made me fell that the really want to help me and satisfy my needs. Excellent. Good breakfast with fresh fruits and multiple choices.

The restaurant close at 9PM because there wasn't enough people but we were disappointed since it was supposed to be open until 10PM. There is no restaurant where we could have eaten a sandwich and a soup.

Pretty standard Hilton Garden Inn as far as rooms and amenities, but this location was exceptionally clean and had great staff. Every staff person I interacted with was extremely friendly, helpful, and went above and beyond to make it a good stay.

Restaurant food could be better. Breakfast buffet was good but dinner options had cheap/low quality ingredients for the price of the meal.

I like the location of the hotel, the rooms are nice size, clean, comfortable beds, nice and clean bathroom. The rooms are equipped with a small fridge, a microwave, coffee machine . The hotel is very close to the famous Water and Gorge Street and we would walk in the evening to the pubs.

I changed my reservation through the Booking 2 days prior to arrival, when we arrive the hotel did not have my new reservation. So they spent almost two hours on the phone with the Booking to fix the glitch and we were sitting in the lobby?? I came back home 5 days ago and there is still bunch of charges on my credit card- more than 3000 even though my total bill with the parking should be 1500dollars. On top of that they charge me 165 dollars per day for the parking, 7 days. The parking is 15 dollars per day and we use the parking for 6 days...They were just charging my credit card for god knows what and I do not know where to start now to fix that. I have never experience that.

We LOVED this hotel. From the cleanliness to the super helpful staff and the manager, Lynn was amazing. We will make it a point to stay here and even check out other Hiltons when traveling just from this amazing experience alone. The rooms were so big and clean and had a perfect layout. For someone who stays in a lot of hotels, this exceeded expectations by far.

NOTHING.

We arrived just about supper time and had a very early flight the next morning. Everything was just as I had expected - clean, comfortable and kindly staff.

I had no issues with anything. We didn't get to eat breakfast there, so I can't comment on that - our flight left at 6:30, so we were at the airport by 5.