My husband and I attended a Marriage Get-away retreat, we were extremely satisfied with our experience at this hotel, it is very clean, comfortable and the breakfast is quite something, we didn't expect the waffles and the variety they had. There is a lady by the name of Jill that was super nice and kind, we loved her, everybody who works in the Hotel industry should be like her, she is AMAZING! Please give her a raise!! Thank you so much Best Western Muskoka, we will sure be back :)

This was our second visit to Best Western Muskoka Inn. Everything about this hotel is great. The rooms are spacious, the beds are very comfortable, all linens are high quality. Everywhere in the hotel is kept meticulously clean. Breakfast choices are varied and plentiful. The staff are friendly and helpful. The hotel is in a great location, very close to downtown Huntsville and highway 11 is conveniently nearby. It is an excellent choice for a stay in Huntsville.

Nothing!

Our family loved getting adjoining rooms on the top floor. Both rooms were equally spotless and very clean. Beds were super comfy with the right amount of pillows! We also loved the pool, also very clean with towels ready for use and plenty of places to sit for non-swimmers. Lastly, the breakfast in the morning had great variety and everyone found something different both days. Latte machine is a nice convenience!

Not much - we had hoped our rooms would be available early but check in is 3PM.

Customer Service was stellar, had problems with my card during check in and the guys (wasn’t able to get their names) they were able to find ways to help me out. The room was nice and clean beds were comfortable. The breakfast was great too, there were a lot of options and very filling. Definitely coming back here next time.

The only downside is there’s a bit of an old or musty smell in the room when you go in. Maybe a air freshener or spray would help.

What we liked: the cleanliness of the room and hotel in general. The mattress was comfortable. Lots of bathroom vanity surface and the additional extension mirror was great. Really appreciated the very quiet fridge.

-The complimentary soap smelled like citronella bug spray and took a long time to remove from the hands/body. -While not a huge issue, the location was a bit far from the main part of town. -Appreciate the complimentary breakfast, but making your guests eat with wooden utensils (an absolutely disgusting mouth taste and feel experience), paper plates and paper cups is not the quality we have come to know and expect from Best Western. -Noisy heat/AC unit so we turned it off so we could sleep. Consequently the room was a bit too warm. -All synthetic bedding. It's like sleeping in a noisy plastic bag and terrible for people with allergies to synthetic fabrics.

Hotel staff were friendly and courteous. Breakfast was great and the room was clean and comfortable. We enjoyed the pool as well. It's too bad the same room, same amenities costs over twice as much in the summer and early fall months. We would stay more often but find it difficult to pay over 50% more for the same room and service. :(

Everything was great.

The young lady who checked me in was very helpful. I asked about where to see live music in Huntsville. She ended up researching it for me and gave me a list of a couple of places. She provided excellent customer service.

The decor could use an update, i.e., the carpeting in the building.

Location is great ! Near Algonquin Park. The beds where very confortable and the rooms clean. We stay two times already and will come back for sure.

The breakfast is good and have many options I will love to see more bread options something more gourmet, some artisinal bread with seads will be great and also some gourmet mermelades.

The hotel is located very close to downtown and close to the highway. I liked the generous breakfast they had and the fact that it was relatively quiet. The pool was not used much by other guests especially in the evening.

Pool could be a bit bigger but it fit my family. Beds could have been a bit better but my kids slept well.

Staff were attentive and cleaning staff do an excellent job. Reasonable breakfast and once again great staff Room was cleaned very well. Staff were pleasant. Tables and chairs and picnic tables outside were nice.

Heard one or two staff publicly complain about patrons. Hallway carpets showing some wear.